Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Trying this phone going good phone
on April 10, 2024
Posted by: Jamie
Love Samsung phone there best phone ever made trying phone
Written by a customer while visiting Samsung US
Customer Rating
2
Don't waste your time 🫤
on April 7, 2024
Posted by: Tony566
from Wisconsin
I got a new A15, and its terrible. The screen always glitches out and stops working. And anytime I have full 4-5 bars it runs smoothly (expected for anything less). But currently in my home, I have 1 bar of service, and I am connected to wifi, it works great on my old phone and all my family members new phones.
No, I would not recommend this to a friend.
Features
3
Performance
1
Value
2
Response from Samsung USBy Social Commerce, April 9, 2024
Hi there Tony566, thank you for sharing your feedback on your Samsung Galaxy A15. We completely understand how important your device is to you on a daily basis and we'd be happy to help maximize your experience in any way we can. We have a few articles we have linked below to help you troubleshoot the speed and functionality of your device. We have also included a link to the Samsung Support Team for additional assistance and options for a resolution if necessary. Thank you for being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Does what it wants to half the time
on April 2, 2024
Posted by: TruGinger
from Florida
Expertise:Intermediate
Keeps changing apps from what I choose back to Samsung. Battery life not as described. For a Samsung I am just not pleased with the unwanted features that I cannot seem to permanently get rid of.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 30, 2024
Posted by: Annie
from New York
Expertise:Beginner
This phone is excellent. I just bought one and I'm in love.I recommend it 👌
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it all
on March 20, 2024
Posted by: LoveSamsung
from Cortland ny
Expertise:Expert
I got my A15 a month ago and I am sooo pleased!! Thank you so much Samsung! Do have any freebies I'd love to buy more Samsung products!!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A15 5G
on March 17, 2024
Posted by: LunarSkipper127
[This review was collected as part of a promotion.] The cell phone is very useful to me, it has good functions and a very decent camera, a phone with good navigation and a fast interface that does not change much compared to previous models, therefore it is very practical to use, good battery retention with a good storage space, excellent cell phone for a reasonable price
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera and I've always loved galaxy phones.
on March 16, 2024
Posted by: Quikdraw
[This review was collected as part of a promotion.] I use my phone basically for pics,gaming and I love the Google pay so I don't have to carry around my credit cards all the time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has never let me down.
on March 16, 2024
Posted by: Tiamama1979
[This review was collected as part of a promotion.] I use this device for shopping streaming , the phone and for messages
Value
5
Written by a customer while visiting Samsung US