Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
So Cheap With Good Quality
on June 8, 2024
Posted by: Laura Nicks
from New York
Expertise:Beginner
So cheap for you to buy for your kids you need to buy this
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I got these for my siblings and they loved them.
on June 5, 2024
Posted by: Irene
from Cincinnati
Expertise:Intermediate
Verified Purchase:Yes
The shipping was fast and phone in the best condition.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone has no better teachers than the 14.
on May 25, 2024
Posted by: Tammy
I bought this phone about a month ago and it is the worst phone I have ever purchased.It want let you down load most apps.and it is always going off line.When you touch the screen well most of the time you touch the screen it want move.Then when you put in your password to Unlock the screen you have to hit ok before it will open.I tried to down load my diabetic app.And it tells me that it can't because it's not compatible.And u have to keep cutting it off and on to keep it working.I thought this phone would be bigger than the galaxy 14.But they made it wider than the 14.but if you compair them there not that different.So very very displeased with this phone.
Response from Samsung USBy Social Commerce, May 28, 2024
Hi there Tammy, we appreciate you sharing your thoughts with us about your Samsung Galaxy A15. We would be more than happy to assist you with any aspect of your device that is causing frustration. For your app for diabetes you mention, we recommend reaching out to the manufacturer directly to see what requirements they have for download whether it be a specific software update or storage capacity. You can expand the storage of this device with a micro SD card up to 1TB in size. We have provided links to articles to help you with the display responsiveness you mention. We have also provided a link to the Samsung Support Team to work with you one on one if you desire with any experience you are having with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for me!
on May 23, 2024
Posted by: Shanncitri0228
[This review was collected as part of a promotion.] I have always been very brand loyal to Samsung and the Galaxy has been my favorite model for as long as I can remember so when I had the chance to upgrade from the A325g to the A155g I jumped at it. My A325g was almost 3 years old at that point and I needed an upgrade badly. The A155g has much mire storage ,is more accommodating to memory sticks, has an amazing screen, biometrics that don't disappoint because of the sensor crapping out, endless battery charge, more compatability with apos I like to use, automatic conversion of PDF's and a far superior camera with a higher resolution in its lenses and photos. It works 300x be/t r; hĝy_g
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great future
on May 22, 2024
Posted by: Alex
I'm happy for new phone Samsung A15!!! Is strong, good triple camera's....
Written by a customer while visiting Samsung US
Customer Rating
5
THE BEST PHONE EVER
on May 19, 2024
Posted by: Love1life
[This review was collected as part of a promotion.] I really like this phone easy to use absolutely no problem at all with it !!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything
on May 19, 2024
Posted by: Jenn123
[This review was collected as part of a promotion.] Like the side fingerprint recognition and the speed it is much better than my last phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Games are great but slow for everything else
on May 19, 2024
Posted by: Littleblueheart
[This review was collected as part of a promotion.] I use it for games and streaming but it is kinda slow when you don't have enough memory
Value
2
Response from Samsung USBy Social Commerce, May 20, 2024
Hi Littleblueheart, we appreciate your feedback on your Samsung Galaxy A15. We would love to help you with the speed of your device to further enhance your gaming and streaming and help you love your device. The storage of this device can be expanded through the usage of a micro SD card up to 1TB in size. We have also included a link to an article to help ensure you have the best speeds possible with your device. Lastly, we have provided a link to the Samsung Support Team if you continue to have this experience with your device. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US