Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Such a great phone!!
on July 29, 2024
Posted by: HeartGalaxy
[This review was collected as part of a promotion.] I wish i had one the nicer galaxys bc this phone is phenomenal. But with multiple kids the money just not there and thats why im thankful samsung makes such a great device thats also affordable. Ill never have another phone besides a Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an upgrade from my last phone
on July 29, 2024
Posted by: Gaymerfromthecity
[This review was collected as part of a promotion.] I use my Galaxy for gaming and social media. I really appreciate that I'm able to have videos on my lock screen it really lets me show who I am before I even unlock the phone. Galaxy AI also is very helpful when I need to research things since it compiles the best and have it condensed enough to where I understand it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Thank's a los!
on July 29, 2024
Posted by: JoeVergara
[This review was collected as part of a promotion.] I Really lovw my Phone, always preferentes overol every others pones and technology. I hope to get a New versión soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone. It works well, for what I need.
on July 29, 2024
Posted by: 1977247
[This review was collected as part of a promotion.] Wonderful phone. I got it as a replacement phone. I feel I love ,it's a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has a great easy learning access.
on July 29, 2024
Posted by: Kidlove54
[This review was collected as part of a promotion.] I love to take pictures and play my music 🎵.The game are easy access to the World Of Games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
To infinity and beyond
on July 29, 2024
Posted by: Janedohh37
[This review was collected as part of a promotion.] I am a forever samsungonian. My A15 has everything I need! It's durable but also lightweight. The specs are perfect, and it's battery life is still perfect. I will admit I am a curious cat when it comes testing a new Galaxy AI device, because up to this point, every newer model is ALWAYS an upgrade. Keep making awesome phones Samsung you guys Rick! "I wanna talk to Samsung!!!"
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Cheap phone cheap price
on July 29, 2024
Posted by: jetman
[This review was collected as part of a promotion.] Galaxy AI for a a chance for a new phone because the Samsung I have just keeps freezing or slows down quite frequently
Value
3
Response from Samsung USBy Social Commerce, July 31, 2024
Greetings Jetman,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have the opportunity to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Samsung phone or tablet freezes and crashes" to help resolve what you have described to be experiencing with your device. Feel free to contact Samsung Support afterward if you would like any further assistance or if you have any questions for us. We're always more than happy to assist you in every way that we can!
Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have the opportunity to learn how you can automatically optimize your phone for faster, better performance. Also check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Samsung phone or tablet freezes and crashes" to help resolve what you have described to be experiencing with your device. Feel free to contact Samsung Support afterward if you would like any further assistance or if you have any questions for us. We're always more than happy to assist you in every way that we can!
Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has been great .
on July 29, 2024
Posted by: TOAD2417
[This review was collected as part of a promotion.] My phone has been very durable, had it a long time, streaming quality is good . I also listen to rock music through my ear buds and my blue tooth speakers. The Galaxy AI is great.
Value
5
Written by a customer while visiting Samsung US