Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Great phone
on July 1, 2025
Posted by: Rich6sieliet
[This review was collected as part of a promotion.] Ai works great would love to own the s25 Ai edition
Value
4
Response from Samsung USBy R&R, July 4, 2025
Hello Rich6sieilet,
It’s great to hear that you’re enjoying the smart features on your Galaxy A15! While this device doesn’t specifically include Galaxy AI, you will still benefit from the clever functionalities offered by Gemini in the One UI 7.0 update, along with Google Assistant. These tools can help you manage everyday tasks with the reliability of Samsung. It’s exciting to see your enthusiasm for the upcoming Galaxy S25 AI edition, that’s a high aim! Thank you for sharing your passion and for celebrating what your Galaxy can do today. We truly value you as part of the Samsung community.
-Ty
Samsung Support
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It’s great to hear that you’re enjoying the smart features on your Galaxy A15! While this device doesn’t specifically include Galaxy AI, you will still benefit from the clever functionalities offered by Gemini in the One UI 7.0 update, along with Google Assistant. These tools can help you manage everyday tasks with the reliability of Samsung. It’s exciting to see your enthusiasm for the upcoming Galaxy S25 AI edition, that’s a high aim! Thank you for sharing your passion and for celebrating what your Galaxy can do today. We truly value you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I run my whole business on my phone
on July 1, 2025
Posted by: Smarternotharder
[This review was collected as part of a promotion.] My Galaxy AI is absolutely Is absolutely fabulous is absolutely fabulous for running my non-profit, my for-profit For running my non-profit, my for-profit and managing my family And managing my family was responsibilities. It's small it's efficient It's small it's efficient and it has made my life a very easy And it has made my life very easy on a budget On a budget
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The A15 5G meets basic needs.
on July 1, 2025
Posted by: Altruisticpage
[This review was collected as part of a promotion.] The Galaxy A15 meets my basic needs. The camera works well. I can use all the apps from my previous Galaxy phone.
Value
4
Response from Samsung USBy R&R, July 4, 2025
Bonjour Altruisticpage,
We're thrilled to hear that your Galaxy A15 5G is meeting your daily needs and that you’re enjoying its camera capabilities and smooth app transitions from your previous Galaxy device. It’s great to see how Galaxy products continue to integrate reliably and familiarly into your routine. Thank you for sharing your insights and for being a part of the Samsung family. Your experience motivates us to keep delivering devices that enhance life’s many moments. Thank you once again for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
We're thrilled to hear that your Galaxy A15 5G is meeting your daily needs and that you’re enjoying its camera capabilities and smooth app transitions from your previous Galaxy device. It’s great to see how Galaxy products continue to integrate reliably and familiarly into your routine. Thank you for sharing your insights and for being a part of the Samsung family. Your experience motivates us to keep delivering devices that enhance life’s many moments. Thank you once again for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
my awesome galaxy a15
on July 1, 2025
Posted by: Bigmommabear
[This review was collected as part of a promotion.] i just absolutely love my samsung galaxy a15 and the current update to android 15 is very nice.and the AI is fun to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on July 1, 2025
Posted by: Bunman1953
[This review was collected as part of a promotion.] This product is easy to use and feels great in your hand. Takes great pictures. I use it for the internet, gaming , emails and messaging. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy a15 5G
on July 1, 2025
Posted by: LeslieS
[This review was collected as part of a promotion.] This is the first Samsung Galaxy A1 phone I've ever tried and I find it quite easy to use and figure out how to solve my problems of using it and I most definitely would be open to any other Samsung phones after using this one I'm sure his naked body is not protected I'm frozen
Value
3
Response from Samsung USBy R&R, July 2, 2025
Thank you, LeslieS, for sharing your initial thoughts on the Galaxy A15 5G! We’re thrilled to hear that you’re enjoying its user-friendly design and discovering its features. While this model doesn’t come equipped with Galaxy AI, it pairs wonderfully with Gemini on the latest One UI 7.0, alongside Google Assistant, offering you innovative tools to enhance your daily tasks.
If you’re experiencing a frozen touchscreen or unresponsiveness, it doesn’t necessarily indicate a malfunction with your device. It might simply relate to a particular app or even some external factors like a cracked screen. We value your insights on device performance and protection — Galaxy devices are engineered with security as a priority. You might want to check out protective accessories for added reassurance.
It’s fantastic to know you’re open to exploring more Samsung phones in the future. We’re excited to continue delivering cutting-edge innovations for you to experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
If you’re experiencing a frozen touchscreen or unresponsiveness, it doesn’t necessarily indicate a malfunction with your device. It might simply relate to a particular app or even some external factors like a cracked screen. We value your insights on device performance and protection — Galaxy devices are engineered with security as a priority. You might want to check out protective accessories for added reassurance.
It’s fantastic to know you’re open to exploring more Samsung phones in the future. We’re excited to continue delivering cutting-edge innovations for you to experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A seamless ride into the future.
on July 1, 2025
Posted by: Longislandjim
[This review was collected as part of a promotion.] AI IS BOLDLY LEADING THE WAY IN THESE GALAXY PHONES. With their ease of use - Galaxy sharp looking phones lead the industry and the future of personal commincation with style and dependability. The latest in cameras make them a photographers dream capturing life's unpredictable moments. You don't need the same old phone with a different number... you need the future. Galaxy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone for a great price!
on July 1, 2025
Posted by: Lilukalani
[This review was collected as part of a promotion.] I got this phone as a gift from my Dad, not expecting too much since this isn't the "main line" of Samsung phones. But I was pleasantly surprised when I got my hands on it.
It's sleek and is the perfect screen size for me. The screen and colors are vibrant and beautiful, the touch screen is responsive and the audio quality is pretty great! The Galaxy AI is pretty intuitive and fun to use, as well. I find myself using the AI more than I thought I would.
The most important feature for a phone, in my opinion, is the ability to play games on it. This phone is surprisingly REALLY good at running games! I use a Backbone controller and can play emulated games pretty easily. It has a hard time with certain emulators, but thats to be expected. I haven't had any issues playing higher end games from the play store, though, which is great! There's barely any lag and I rarely have to deal with games crashing or phone lagging.
It's a great phone and has made me a Samsung customer for life!
Value
5
Written by a customer while visiting Samsung US