Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product is awesome
on August 12, 2024
Posted by: Becky82
[This review was collected as part of a promotion.] This Samsung Galaxy A15 has awesome features, takes excellent videos and posters, affordable, a good upgrade. Definitely worth it. "Galaxy AI"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy Ai is the best I love to use it all the time and it downloads games really fast
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not good ,defective
on August 12, 2024
Posted by: Terell
[This review was collected as part of a promotion.] It's defective real badlike cut off by itself,screen pops out,cut on and off by itself, battery life it's wasn't a good phone
Value
2
Response from Samsung USBy Social Commerce, August 13, 2024
Salutations Terell,
Thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your device in the seat of your Uber, having your phone stolen from your bag, taking an impromptu dip in the ocean with your phone in hand, to dropping your phone and shattering your screen while bringing in your last bag of groceries. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. Without having more details available regarding what you may be experiencing with your Galaxy A15 and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest contacting Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your device in the seat of your Uber, having your phone stolen from your bag, taking an impromptu dip in the ocean with your phone in hand, to dropping your phone and shattering your screen while bringing in your last bag of groceries. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. Without having more details available regarding what you may be experiencing with your Galaxy A15 and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest contacting Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Great storage and it loads fast.
on August 12, 2024
Posted by: Rabbit2623
[This review was collected as part of a promotion.] I love galaxy phones and Galaxy AI! Things load faster and voice commands work alot better than previous galaxy phones I've had. I use my phone for gaming, sports, and texting mainly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great camera
on August 12, 2024
Posted by: Stupid
[This review was collected as part of a promotion.] The galaxy a15 5g has a great camera. That's about all it has that's good. The phone keeps freezing every time I try to use the AI and I ha e to power it down and clear the cashe and it takes about 30 minutes each hour tome and ha e to do that 3 to 6 times a day. My phone is off.more than I use it. I do not recommend.
Value
2
Response from Samsung USBy Social Commerce, August 13, 2024
Howdy,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" for some helpful troubleshooting steps to help resolve what you may be experiencing with your device. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/galaxy-ai/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" for some helpful troubleshooting steps to help resolve what you may be experiencing with your device. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features at a great price!
on August 12, 2024
Posted by: Wyldangel
[This review was collected as part of a promotion.] I believe in Samsung Products! I have had a multitude of Samsung A Series Phones. This A15 is by far, the best I have had. The camera capabilities are great with clear photos and videos. I can't wait to try the new Samsung AI products and look forward to continuing my relationship with Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My A-15 Galaxy Phone
on August 12, 2024
Posted by: Jimmyg
[This review was collected as part of a promotion.] My Galaxy A-15 phone is OK 👍, would like to upgrade, I get phone calls, and it goes to my voicemail, don't see the numbers of the people that calls me.. but outside of that it's OK 👍 👌 phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love My A15!
on August 12, 2024
Posted by: SamsungEnthusiast
[This review was collected as part of a promotion.] I have a new Samsung Galaxy A15 and I love it. It's affordable for what it provides. The cameras are great and the internal storage is plenty.
Value
5
Written by a customer while visiting Samsung US