Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
1
My A15 has bugs
on August 12, 2024
Posted by: Depcharge
[This review was collected as part of a promotion.] I have a galaxy A15 for the past year or so and about 6 months ago my phone on off button on the side barely works. I have to push the button multiple times to get it to come back on which sometimes it thinks I'm trying to use 911.
Value
1
Response from Samsung USBy Social Commerce, August 14, 2024
Greetings Depcharge,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your device in the seat of your Uber, having your phone stolen from your bag, taking an impromptu dip in the ocean with your phone in hand, to shattering your screen while bringing in your last bag of groceries. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Our partners at UbreakIfix are also available to assist you with any of your repair needs as well, if you're interested. Please feel free to reach out to Samsung Support when you have the available time for further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your device in the seat of your Uber, having your phone stolen from your bag, taking an impromptu dip in the ocean with your phone in hand, to shattering your screen while bringing in your last bag of groceries. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Our partners at UbreakIfix are also available to assist you with any of your repair needs as well, if you're interested. Please feel free to reach out to Samsung Support when you have the available time for further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15 5G user!
on August 12, 2024
Posted by: USMC2531
[This review was collected as part of a promotion.] It's a great phone with excellent memory and internal storage quicker at loading as well. I haven't had a galaxy since galaxy 4 and my A15 5G is amazing. My last phone was a moto g pro and now I'll just stick with Samsung Galaxy's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The 5 G speed is incredible.
on August 12, 2024
Posted by: SINBLACKOG74
[This review was collected as part of a promotion.] Galaxy AI is incredibly accurate in any response to my questions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features and reliability
on August 12, 2024
Posted by: Love2Fap
[This review was collected as part of a promotion.] I'm mainly only use my phone for streaming TV shows, YouTube, and twitch. It runs smooth all the time I never have any issues with lag or processing speed I run everything at the highest quality of possibly can. I charge my phone maybe once a day but I'm on my phone at least 14 hours out of the day so that's reasonable to have to do all no I'd rate this phone at 9 out of 10
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
They are awesome love it a1 is the greatest
on August 12, 2024
Posted by: Stephy405
[This review was collected as part of a promotion.] I use my samsung device for just about anything I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very slow galaxies Ai
on August 12, 2024
Posted by: 2024a15
[This review was collected as part of a promotion.] I sont like this phone , I don't use galaxies Ai and this phone is full of glitches and very slow. I will not recommend.
Value
2
Response from Samsung USBy Social Commerce, August 14, 2024
Howdy 2024a15,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing the resource that has been shared or if you would like to provide any further feedback regarding your device, feel free to contact Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing the resource that has been shared or if you would like to provide any further feedback regarding your device, feel free to contact Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone.
on August 12, 2024
Posted by: Boinkus
[This review was collected as part of a promotion.] Amazingly fast phone. Camera is otherworldly. My favorite feature is splitscreen. Really nice look to the phone I always have people asking me what phone it is! 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone takes great photos
on August 12, 2024
Posted by: Blackwiddo
[This review was collected as part of a promotion.] Photo quality is great and has a minimal lag time between photos and switch if going to another app.
Value
5
Written by a customer while visiting Samsung US