Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Phone quantity
on August 12, 2024
Posted by: Brittbrazt
[This review was collected as part of a promotion.] I always wanted a Samsung phone, because I know the phone quantity is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A15 5G
on August 12, 2024
Posted by: M00nkn1ght
[This review was collected as part of a promotion.] My previous phone was a Galaxy J7 Star, which I really liked. It was pretty straight forward and user friendly. For those reasons I held onto it for a LONG time, until it didn't work properly anymore. My wife purchased a Galaxy A15 5G for me and I have to say that it is taking some getting use to. It has some very strange features and in my opinion, is NOT as user friendly as my previous phone. If I am speaking on speaker phone during a call, more often than not, the person that I am talking to either can't hear me or hears what they are saying repeated back to themselves. I think that is because of the design of the phone where the speaker are the microphone are literally right next to each other (when using speaker phone), which makes NO sense to me. Also, there are some really weird programming quirks; like when I am using Google Maps and Streaming music at the same time, the bottom navigation touch screen controls are overlapping with the Google touch controls. Very strange. And trying to take a screenshot is next to impossible. And as for how "AI" (Galaxy AI) is now being integrated into everything and pretty much forced upon everyone, NOT something that I am at all interested in.
Value
3
Response from Samsung USBy Social Commerce, August 14, 2024
Hey M00nkn1ght,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few ways that you can capture a screenshot from your device. From any screen, press and release Side button and Volume down button. Or you can use your palm swipe to capture your screenshot. Here's how you can accomplish that by swiping the edge of your hand across it, from side to side, keeping in contact with the screen: 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. 2. Tap to enable this feature. For your convenience, I have included a link below to your device manual for your review. Galaxy AI is currently available on the following devices: S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us regarding the performance of your device or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/galaxy-ai/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few ways that you can capture a screenshot from your device. From any screen, press and release Side button and Volume down button. Or you can use your palm swipe to capture your screenshot. Here's how you can accomplish that by swiping the edge of your hand across it, from side to side, keeping in contact with the screen: 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. 2. Tap to enable this feature. For your convenience, I have included a link below to your device manual for your review. Galaxy AI is currently available on the following devices: S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us regarding the performance of your device or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
5
Runs fast never had a problem with this phone
on August 12, 2024
Posted by: Autumn
[This review was collected as part of a promotion.] This phone has the best features for gaming. Have a lot of different games on my phone and not one time did it get slow. Lost of storage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features easy to use
on August 12, 2024
Posted by: Meggin
[This review was collected as part of a promotion.] The A15 5g from boost is very simple to use and has great features. I find myself resetting it often because it freeze a lot. I have only had it for a few months, but I didn't pay much so I didn't expect much. Other than that is really cute and hasn't cracked or anything.
Value
3
Response from Samsung USBy Social Commerce, August 14, 2024
Howdy Meggin,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your Galaxy A15. If you have any questions for us after reviewing the resource that has been shared or if you would like any further assistance, let us know by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your Galaxy A15. If you have any questions for us after reviewing the resource that has been shared or if you would like any further assistance, let us know by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15
on August 12, 2024
Posted by: Lovex5
[This review was collected as part of a promotion.] Galaxy A15 has been a great addition to our family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't beat the features!
on August 12, 2024
Posted by: THERNIEARL
[This review was collected as part of a promotion.] Galaxy AI on the phone is very helpful and the image quality rocks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: GreenEyedMex80
[This review was collected as part of a promotion.] I love my photo I've always been a Samsung person. Great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15
on August 12, 2024
Posted by: Shan925
[This review was collected as part of a promotion.] I LOVE MY NEW PHONE THE FEATURES ARE AMAZING I LOVE THE FACT THAT IT HAS THE AI FEATURE WHICH IS A GREAT ADDITION TO THE GALAXY I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THIS PRODUCT.
Value
5
Written by a customer while visiting Samsung US