Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Samsung phones
on August 12, 2024
Posted by: Leesh07
[This review was collected as part of a promotion.] Love the new Galaxy AI! Samsung phones are wonderful! Always easy to use but has great safety features to keep important data safe!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 12, 2024
Posted by: Scorpio
[This review was collected as part of a promotion.] Galaxy A1 Is a great phone to use and capturing great phone the quality the and camera is great snaps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Solid, but slow
on August 12, 2024
Posted by: Jorge32
[This review was collected as part of a promotion.] No major problems, but I noticed that certain apps decrease performance more than with my previous phone.
Value
3
Response from Samsung USBy Social Commerce, August 14, 2024
Hey Jorge32,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Feel free to check out, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like to share any other feedback with us regarding the performance, durability, or functionality of your Galaxy A15, please reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Feel free to check out, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like to share any other feedback with us regarding the performance, durability, or functionality of your Galaxy A15, please reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy
on August 12, 2024
Posted by: Liz0188
[This review was collected as part of a promotion.] My samsung galaxy has more features than other brands. I love my phone and all it's features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has so many features
on August 12, 2024
Posted by: Masch4
[This review was collected as part of a promotion.] I love my Samsung it has so many features. I can do so much more with this phone compare to my old one. I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features on this phone
on August 12, 2024
Posted by: Badbixch
[This review was collected as part of a promotion.] The AI is amazing so glad my phone has it and this is the best phone I have ever had thanks Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent, but that's really all I can say
on August 12, 2024
Posted by: Antichris81
[This review was collected as part of a promotion.] Galaxy AI use, Gemini is very slow on this device, so much so that I switched back to Google assistant. Phone runs really slow after about 50% memory use. But I went from a flip z4 to this so I guess it's not terrible. Honestly, I'd prefer the S series before getting another one of these.
Value
3
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there Antichris81,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Don't forget that you can add a microSD card, up to 1TB, to your device to expand out your memory! If you have any questions for us or if you would like further assistance, let us know by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Don't forget that you can add a microSD card, up to 1TB, to your device to expand out your memory! If you have any questions for us or if you would like further assistance, let us know by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy a15
on August 12, 2024
Posted by: Litzen1988
[This review was collected as part of a promotion.] First off I would like to say the phone isn't bad overall if your just scrolling through Facebook or Instagram. The battery life could be better, it definitely needs more ram to help things run just a little smoother. The camera quality I think isn't that great.. I typically like to use my phone for gaming and tik tok and that..
Value
3
Response from Samsung USBy Social Commerce, August 14, 2024
Aloha Litzen1988,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some free time available, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help you maximize the life of your Galaxy battery. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like further assistance after reviewing the resources that have been shared or if you have any questions for us, do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00078985/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some free time available, please take a moment to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help you maximize the life of your Galaxy battery. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like further assistance after reviewing the resources that have been shared or if you have any questions for us, do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US