Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product is great!
on August 12, 2024
Posted by: Sobrietyrenewed0514
[This review was collected as part of a promotion.] I love how resilient this phone is I've dropped it numerous times and still not a single scratch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty color and strong
on August 12, 2024
Posted by: LELEkitty
[This review was collected as part of a promotion.] The pearl colored handset is pretty. Fits just right in my hand. I've dropped it several times wo a crack.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone is Great
on August 12, 2024
Posted by: Cory2024
[This review was collected as part of a promotion.] I use my samsung phone for a lot of things and I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15
on August 12, 2024
Posted by: LoveSamsungA15
[This review was collected as part of a promotion.] I have nothing bad to say with this phone.I have never had and issue with it.I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the quality of the screen
on August 12, 2024
Posted by: Evileye
[This review was collected as part of a promotion.] The phone is fast and the graphics and camera.quality are superb
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: Chris12
[This review was collected as part of a promotion.] Galaxy al is the next big thing galaxy al built to unleash ur creativity I use my phone for all kinds of things like streaming music games and other things the features are amazing on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Upset and Annoyed
on August 12, 2024
Posted by: Aquariusgoddess
[This review was collected as part of a promotion.] I have had this phone for a year. I don't like it. The phone freezes and gets suck. I received double messages.
The upgrade doesn't do anything for the phones function. I ca t stand this phone
The upgrade doesn't do anything for the phones function. I ca t stand this phone
Value
1
Response from Samsung USBy Social Commerce, August 15, 2024
Aloha Aquariusgoddess,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Take a moment to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Please feel free to reach out to Samsung Support if you have any questions for us after reviewing the resources that have been provided or if you would like any additional assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Take a moment to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Please feel free to reach out to Samsung Support if you have any questions for us after reviewing the resources that have been provided or if you would like any additional assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
1
Not a great phone
on August 12, 2024
Posted by: Notimpressed1
[This review was collected as part of a promotion.] Phone did not work properly. We have swapped it but what a pain. Would recommend or buy again
Value
1
Response from Samsung USBy Social Commerce, August 15, 2024
Hi there Notimpressed1,
Thanks for taking the time to review your Samsung Galaxy A15. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having any details available regarding what you may be currently experiencing with your Galaxy A15 and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support for further assistance in troubleshooting your device at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the time to review your Samsung Galaxy A15. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having any details available regarding what you may be currently experiencing with your Galaxy A15 and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support for further assistance in troubleshooting your device at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US