Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Samsung features
on July 3, 2025
Posted by: Tobi214
[This review was collected as part of a promotion.] Galaxy Ai and my Samsung device is helpful in finding various information on different topics. One thing I don't like is the device mutes the caller while there is a loud noise. That way I miss alot of important information
Value
4
Response from Samsung USBy R&R, July 4, 2025
Hello There Tobi214! Thank you for sharing how your Galaxy A15 5G keeps you informed and connected. We’re glad to hear that you find its innovative features helpful! To clarify, this device does not explicitly include Galaxy AI; however, it does have advanced intelligent tools, such as Gemini, contained in the new One UI 7.0 update, as well as Google Assistant, to help you stay organized and informed seamlessly.
We understand your concern about the call audio being muted when background noise becomes too intense. This is the device’s way of filtering out disruptive sounds, but we recognize that it can be surprising. We appreciate your feedback and will pass it along to our product teams, who are continually seeking ways to enhance your experience. Thank you again for sharing your thoughts. Here’s to even more powerful and reliable connections in the future!
-Ty
Samsung Support
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Samsung Community
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Facebook
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We understand your concern about the call audio being muted when background noise becomes too intense. This is the device’s way of filtering out disruptive sounds, but we recognize that it can be surprising. We appreciate your feedback and will pass it along to our product teams, who are continually seeking ways to enhance your experience. Thank you again for sharing your thoughts. Here’s to even more powerful and reliable connections in the future!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15 5G Smart Phone by SAMSUNG.
on July 3, 2025
Posted by: 1234CAM
[This review was collected as part of a promotion.] I truly enjoy using the Samsung Galaxy A15 5G Android phone on a daily basis. The phone is fast & very smart! It is very customizable & simple to use. If I have any questions about use, the Samsung website has all the answers. I have never had an issue while using the Samsung A15 5G smart phone. The screen size is terrific too! Just right. The screen touch sensitivity is just right as well. Not too sensitive. I never accidentally call or text someone while the phone is in my pocket. I rate the Samsung A15 5G as a 10 out of 10
Seriously, I love this phone! Kudos!
Seriously, I love this phone! Kudos!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good price and great features!
on July 3, 2025
Posted by: Lonesurvivor
[This review was collected as part of a promotion.] My Samsung Galaxy A15 has truly enhanced my daily routine. While it may not feature the advanced Galaxy AI capabilities of newer models, its reliable performance and impressive battery life make it a fantastic device for my needs. I primarily use my A15 for streaming movies and TV shows on the go, and the vibrant display provides an enjoyable viewing experience. It's also my go-to for staying connected with work emails and managing my school assignments, thanks to its smooth multitasking capabilities. The camera, while not top-tier, consistently captures clear photos for sharing with family and friends, and I appreciate how its features positively impact my ability to balance entertainment, work, and social connections.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has lasted me 3 years with absolute 💯
on July 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My phone had been nothing but great and in 3 years not a problem with slowing of the phones screen doing whatever it wants if it was not for seeing this offer I'd use it rate till it's lasts days good phone fast uploads between Google searching games and never drops movies in which I watch on a daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The screen could be thicker and grippingrubber con
on July 3, 2025
Posted by: Drakeovvo
[This review was collected as part of a promotion.] I would like you to HD the graphics performance of the vison design with 3d fonts and text
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Quality on a budget
on July 3, 2025
Posted by: Galaxyman123
[This review was collected as part of a promotion.] The Galaxy AI that came on this phone is a first for me. As work all new tech it was a bit confusing at first but as I used the different features I began to make sense.
Now I'm interested in upgrading to the s25.
Value
3
Response from Samsung USBy R&R, July 4, 2025
Hello Galaxyman123,
Thank you for sharing your experience with the Galaxy A15 5G! It’s inspiring to hear how you embraced the journey into new technology and gradually became more confident in using its features. We understand that new tools can initially feel confusing, but it’s great that things started to come together for you. Although this device does not come with Galaxy AI, you will still find a wealth of innovative features in Gemini, along with the latest One UI 7.0 update and Google Assistant, to enhance your experience smoothly and effectively. It’s exciting to know that you’re already considering your next Galaxy upgrade; this truly reflects how you are evolving alongside the Galaxy family! If you’re interested, you can check out the online article linked below, which outlines all the essential features of your device. Thank you for being a part of the Samsung community!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
Set up your Galaxy A15 5G, A25 5G, or A35 5G for the first time
https://www.samsung.com/us/support/answer/ANS10000743/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A15 5G! It’s inspiring to hear how you embraced the journey into new technology and gradually became more confident in using its features. We understand that new tools can initially feel confusing, but it’s great that things started to come together for you. Although this device does not come with Galaxy AI, you will still find a wealth of innovative features in Gemini, along with the latest One UI 7.0 update and Google Assistant, to enhance your experience smoothly and effectively. It’s exciting to know that you’re already considering your next Galaxy upgrade; this truly reflects how you are evolving alongside the Galaxy family! If you’re interested, you can check out the online article linked below, which outlines all the essential features of your device. Thank you for being a part of the Samsung community!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
Set up your Galaxy A15 5G, A25 5G, or A35 5G for the first time
https://www.samsung.com/us/support/answer/ANS10000743/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Budget 5G Smartphone with Solid Featur
on July 3, 2025
Posted by: Love32shop
[This review was collected as part of a promotion.] The Samsung Galaxy A15 5G is a surprisingly capable smartphone for its price range. It delivers excellent value, especially for users looking for a reliable 5G experience without breaking the bank. The display is one of its standout features—a 6.5" Super AMOLED screen with a 90Hz refresh rate provides smooth scrolling and vibrant colors, making streaming and everyday tasks enjoyable.
Performance-wise, the MediaTek Dimensity 6100+ chip handles multitasking, casual gaming, and app usage efficiently. Paired with 4GB or 6GB of RAM, the device stays responsive under normal usage. The 5000mAh battery is another strong point, easily lasting a full day or more on a single charge with moderate use.
The camera system is decent for the category. The 50MP main sensor captures detailed photos in good lighting, although night performance is just average. The selfie camera is serviceable for video calls and social media.
Samsung’s One UI is clean and offers useful features without too much bloat. You also get reliable software support and security updates.
While it lacks premium build materials and wireless charging, the Galaxy A15 5G shines as a dependable, entry-level 5G phone with a great screen, long battery life, and modern connectivity. It's an excellent choice for students, first-time smartphone users, or anyone needing a secondary device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just love Samsung phones
on July 3, 2025
Posted by: GDestiny
[This review was collected as part of a promotion.] So I've have this phone for 2 years now and let me tell you, it's still like new. I wish it had a lil more memory but so far it's good. Has more memory than most android phones out there. But that's why I love love love the galaxy S series. But gaming is good clear no crashes. I really don't use the AI assistant so I really can't say much on that.
Value
5
Written by a customer while visiting Samsung US