Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Very Reliable & Won't Be Replacing
on August 12, 2024
Posted by: NightHawk
[This review was collected as part of a promotion.] Overall the quality is good and lasts. I've had this phone for a while now and don't have plans on replacing it. I've taken it pretty much everywhere and it's reliable. I use it for work to check my email, look at docs, while also traveling and taking pictures. The picture quality is great. I'm on it a lot and it hasn't failed me yet with charge, processing times, video quality are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: MyName
[This review was collected as part of a promotion.] Love the camera and features like finger print settings, Samsung pay.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really great features!
on August 12, 2024
Posted by: Royboi04
[This review was collected as part of a promotion.] I love this new Galaxy device. And it come with Galaxy AI! Streaming, downloading everything is fast, simple, and easy. I recommend getting this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is phenomenal
on August 12, 2024
Posted by: Juniorl
[This review was collected as part of a promotion.] I use my galaxy a15 to make music. It a great product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Tab A7
on August 12, 2024
Posted by: 3rdwardboom
[This review was collected as part of a promotion.] Device works great , good for ga,ing & im LOVING THE NEW Galaxy AI UPDATE ND HELP WUTH DEVICE understanding,. THANK YOU SAMSUNG G.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Limited features
on August 12, 2024
Posted by: SunnyFlowerz
[This review was collected as part of a promotion.] This device is great for people who don't use the phone for extra things. I primarily use my phone for work, editing, sending documents, etc. This phone would be a great starter phone for a young person or an older person with limited electronic knowledge. It doesn't have screen recording, it's very flimsy, the viewing is terrible, and it freezes a lot. Also I can barely use the Galaxy AI without it glitching.
Value
1
Response from Samsung USBy Social Commerce, August 15, 2024
Hey there SunnyFlowerz,
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to check out, "Samsung phone freezes and crashes" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resources that have been provided, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/galaxy-ai/
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to check out, "Samsung phone freezes and crashes" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resources that have been provided, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great phone
on August 12, 2024
Posted by: Papilovesme
[This review was collected as part of a promotion.] The Galaxy AI is an amazing phone for the cost. It has all the features you'll need without a hefty price tag
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent for normal use
on August 12, 2024
Posted by: NothingNorml
[This review was collected as part of a promotion.] This phone works well for basic functions such as calls, texts, or social media. The camera is really nice. I do find that some larger games run buggy and can cause device to freeze up when receiving an incoming call. I have missed a few calls due to frozen screen while playing games.
Other than that, great for the price range!
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Greetings NothingNorml,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Also keep in mind that your device allows you to add up to 1TB of additional storage when you add a microSD card! If you would like to share additional feedback with us regarding your device or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Also keep in mind that your device allows you to add up to 1TB of additional storage when you add a microSD card! If you would like to share additional feedback with us regarding your device or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US