Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Samsung galaxy s23
on August 12, 2024
Posted by: DavidV007
[This review was collected as part of a promotion.] I have been using Samsung phones for years and certainly needs little improvements but I found a way to fix the problem using other apps and by having friends that understand better application from phones because I focus mostly on software for computer but I am happy with my galaxy phones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's good to be back!
on August 12, 2024
Posted by: SammySungIt926
[This review was collected as part of a promotion.] So I'd been away from Samsung for over a year and it was a difficult time for me. I'd been with Samsung since the very first Note ever came out and to leave was very hard.
But now I'm back and I couldn't be happier!
I literally live on my phone. From gaming and streaming movies and videos, to making plans and managing my schedule, my Galaxy A15 is there. I never have to worry about missing a beat. My Google Assistant is always available and ready to help, whether it's researching information or creating calendar entries and alarms.
Maybe I'm biased or maybe I'm 100% correct, but Samsung is where it's at. And I honestly believe 10,000,000% that it's where it will always be.
I'm back, baby! And I'm never leaving again!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I has great features
on August 12, 2024
Posted by: Ellie12
[This review was collected as part of a promotion.] Galaxy AI is great and I use this device for contacting and playing my favorite games
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great battery life
on August 12, 2024
Posted by: Miss503
[This review was collected as part of a promotion.] I use my Galaxy to hold onto family memories and photos. It's my assistant in keeping my life together and in order the way I choose it to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A very solid phone.
on August 12, 2024
Posted by: Strobby
[This review was collected as part of a promotion.] This is a very solid phone, I would prefer a little more space, but otherwise I am a big fan of this phone, very good software.
The camera is very high quality which I really enjoy, I have taken many good pictures with this phone.
It doesn't crack easily at all, even without a case on, so it is a very durable phone, which I do really like.
I think the Galaxy AI feature is a very nice and useful feature, I personally have not used it but I do know of people who have used it and have talked about it and from what I have heard it is a very useful feature. I have had multiple people recommend Samsung devices due to the Galaxy AI feature alone.
I can download many apps and/or games on this phone, like I already stated, I do wish it has a little bit more storage, but that is not that big of a deal, I can manage and get around that.
I like the size of the phone, it is not too big and is easy to hold in my hands and it is easy to store in places, like my pocket.
I like the various features I can customize on my phone in the settings, the extra dim, eye comfort shield and color inversion are extremely helpful, I really enjoy them, especially the first two at nighttime, the latter is only useful in certain situations but still a very useful feature nonetheless.
Now, I really enjoy the protect battery and power saving features. I use them extremely often and they have helped prolong my battery life and use my phone for longer periods at a time.
All in all, this is a very good phone.
The camera is very high quality which I really enjoy, I have taken many good pictures with this phone.
It doesn't crack easily at all, even without a case on, so it is a very durable phone, which I do really like.
I think the Galaxy AI feature is a very nice and useful feature, I personally have not used it but I do know of people who have used it and have talked about it and from what I have heard it is a very useful feature. I have had multiple people recommend Samsung devices due to the Galaxy AI feature alone.
I can download many apps and/or games on this phone, like I already stated, I do wish it has a little bit more storage, but that is not that big of a deal, I can manage and get around that.
I like the size of the phone, it is not too big and is easy to hold in my hands and it is easy to store in places, like my pocket.
I like the various features I can customize on my phone in the settings, the extra dim, eye comfort shield and color inversion are extremely helpful, I really enjoy them, especially the first two at nighttime, the latter is only useful in certain situations but still a very useful feature nonetheless.
Now, I really enjoy the protect battery and power saving features. I use them extremely often and they have helped prolong my battery life and use my phone for longer periods at a time.
All in all, this is a very good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a phone all in one
on August 12, 2024
Posted by: Cjames89
[This review was collected as part of a promotion.] I use my device to stream music and play games, I often have it set on do not disturb so that any calls or messages don't interfere with my game or music.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great budget phone, camera filters features
on August 12, 2024
Posted by: Shady544
[This review was collected as part of a promotion.] The phone is good in the budget phone category, the shape, design and features such as the camera, the processor is good and suitable for the phone , The screen is flat without bezels, which is a very good thing. The feature of adding Snap filters to the camera is also a nice thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Freezes often and has to be restarted
on August 12, 2024
Posted by: Totealpha1
[This review was collected as part of a promotion.] My Samsung A15 freezes very frequently, 2 or 3 times per day, specially when trying to open Spotify, calendar, weather, or play music files
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Greetings Totealpha1,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve what you may be experiencing. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us after reviewing the resource that has been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve what you may be experiencing. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us after reviewing the resource that has been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US