Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great basic phone
on August 12, 2024
Posted by: WilsDogg
[This review was collected as part of a promotion.] Bought this for my son as his first phone. Wanted a very basic device he could begin his smart phone experience with and this has been great. Solid performance. Great features for a budget friendly phone. He mostly plays games on it and it performs well. He hasn't used any of the Galaxy AI features but they looking very intriguing and something to explore. Highly recommend as an entry level phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Mack10
[This review was collected as part of a promotion.] Usage for all of the following work, school business etc...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The perfect phone.
on August 12, 2024
Posted by: ThelastDon
[This review was collected as part of a promotion.] My Galaxy is perfect I use it everyday all day. The battery last extra long and it doesn't take long to charge the phone. I look at movies and listen to music and everything is crystal clear. It is the best phone on the market for a reasonable price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A15 5G
on August 12, 2024
Posted by: Brakepad
[This review was collected as part of a promotion.] Great features, Great price, Good camera, overall excellent budget phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is helpful
on August 12, 2024
Posted by: Corkey
[This review was collected as part of a promotion.] My Galaxy A15 helps me with my blood pressure. It tells me when it's high. I will never use any other type phone Tham Samsung. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cheaper model but still useful
on August 12, 2024
Posted by: XavB8214
[This review was collected as part of a promotion.] For the most part it does what i need but i understand the limitations for it's price point.
I had a fold3 prior to this one. So you can understand why i can only give the review a 3. The phone is not terrible but it is definitely less capable than the other models.
That being said i am still happy just not not super hype. Overall samsung user for life
I had a fold3 prior to this one. So you can understand why i can only give the review a 3. The phone is not terrible but it is definitely less capable than the other models.
That being said i am still happy just not not super hype. Overall samsung user for life
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Aloha XavB8214,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
3
It was great at first
on August 12, 2024
Posted by: Grandma
[This review was collected as part of a promotion.] I have a Galaxy A1 it was okay at first but now it freezes all the time tells me I need to restart for better performance really hard to navigate when I'm trying to like change settings on it and I have mobile data but when I'm out a lot of times it won't connect
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Greetings Grandma,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take the time to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Also take a look at, "Issues with mobile network connection on Samsung phone or tablet." Feel free to contact Samsung Support if you would like any further assistance after reviewing the resources that have been shared or if you have any questions for us. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take the time to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Also take a look at, "Issues with mobile network connection on Samsung phone or tablet." Feel free to contact Samsung Support if you would like any further assistance after reviewing the resources that have been shared or if you have any questions for us. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and no lag.
on August 12, 2024
Posted by: Jankyy
[This review was collected as part of a promotion.] I got my phone a few months ago and it has been working well for my daily activities and whatever i need to use it. It doesnt lag and its very durable too.
Value
5
Written by a customer while visiting Samsung US