Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I love it
on August 26, 2024
Posted by: Laqueen
[This review was collected as part of a promotion.] Personal my phone is my computer on my hip I do everything withy phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Rápido y preciso
on August 26, 2024
Posted by: Hector
[This review was collected as part of a promotion.] Este celular me ha encantado a pesar de ser una gama que no es de alta gama, quiero decir que es rápido con las aplicaciones, no se traba y es preciso, las cámaras son de miy buena calidad y tienen una muy buena resolución, el video me ha encantado aún que se extraña que sea a 60fps pero esta bastante bien, pata los juegos me ha funcionado bien
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 26, 2024
Posted by: Tdog54
[This review was collected as part of a promotion.] Love the quality of the phone and would like a new phone case for it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Is ok but when I'm typing it freeze up
on August 26, 2024
Posted by: Dontrunuponme
[This review was collected as part of a promotion.] I just use it for work ...email..and games. ITS a ok phone but could be better and faster. I just hate when I'm trying a message it freeze up and I have to turn the phone off and back on but it keeps on happening but other than that the phone ok nice size it take good pictures and I can hear people clearly
Value
2
Response from Samsung USBy Social Commerce, August 27, 2024
Salutations Dontrunuponme,
Thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resource that has been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resource that has been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what you need,easy to use.
on August 26, 2024
Posted by: Memiphone1
[This review was collected as part of a promotion.] I love this easy to use phone.Adding ai search gives so many more options and results.Enough space,easy yo use and not frustrating!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15 5g for teen
on August 26, 2024
Posted by: Mowall35
[This review was collected as part of a promotion.] This is a greatvstarter phone. All the same great features an android delivers! Sleek design, fingerprint on the side which is cool! My teen loves her phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good apps and features
on August 26, 2024
Posted by: Maclee
[This review was collected as part of a promotion.] It has good apps good features the cameras have excellent qautltiy the UI is very smooth the ai is great the fingerprint scanner is great and just an overall pleasant experience with my a13
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cost-effective and does the job!
on August 26, 2024
Posted by: CJones
[This review was collected as part of a promotion.] This device was a lifesaver after I broke my original phone, the Galaxy S8. I needed something with similar capabilities and a fair camera quality. I have noticed that over time (2 years) the software starts to lag. Even with ample storage available the lagging has become almost a daily thing. Still, the device was a great replacement and for the most part it has done everything that I've needed it to do. I've taken great photos in Jamaica and in Nashville Tennessee using this device. You'd think it was a high level Samsung Galaxy.
Value
4
Written by a customer while visiting Samsung US