Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Many options and functions
on August 26, 2024
Posted by: Rabid67
[This review was collected as part of a promotion.] Pretty dependable for the price. Only issues I have is the longer the I read articles with different pages the phone gets laggy and eventually blacks out. Haven't had much experience with Galaxy AI, but what used the more I like it.
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Aloha Rabid67,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/galaxy-ai/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
5
Works great does alot more than I thought
on August 26, 2024
Posted by: Obie76
[This review was collected as part of a promotion.] Great phone for work and everyday use galaxy AI has made everything much easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it all the time
on August 26, 2024
Posted by: Bags79
[This review was collected as part of a promotion.] I love my Galaxy a13 love it,......... I love that features on now I won't ever go where all dayuh
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, also it's the A13.
on August 26, 2024
Posted by: Sabre2911
[This review was collected as part of a promotion.] I use my phone for everything, the only thing I wish it had was more space, I have 64gb but I wish it was 120gb. Whould make my life alot easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for my Teenager
on August 26, 2024
Posted by: StoneCoop
[This review was collected as part of a promotion.] My 13 year old loves this phone. The space for games works with his ever-rotating gamer routines. Graphics are amazing with the games and signal is great when on the go. Battery life is sufficient for the amount of time he uses it. The Galaxy AI has been helpful for him as well in learning more about his phone along with anything else he has questions on. Very user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best product for price
on August 26, 2024
Posted by: ElectricBlue
[This review was collected as part of a promotion.] Was very surprised how much of a difference this phone was from my old A12. Has never let me down weather browsing the web, streaming a movie, or gaming. Have not used any AI features due to my own incompetence.sure it would be great.
Would definitely recommend (and have) to friends and family.
Would definitely recommend (and have) to friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 26, 2024
Posted by: Gatodormilon7
[This review was collected as part of a promotion.] Galaxy AI is very useful.
I use my Galaxy AI to view videos and read magazines.
I love the multi-screen feature on Galaxy AI.
I use my Galaxy AI to view videos and read magazines.
I love the multi-screen feature on Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad, for the price
on August 26, 2024
Posted by: Chrispy
[This review was collected as part of a promotion.] I use my phone as my primary device. The Galaxy AI is a very useful tool to ha e handy at all times. It's used dozens of times a day. I must say I've had a few problems but have been handled quickly. Overall for the price, it's good. Wish I would've saved a little longer and gone with another Galaxy s series. But here we are now
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Salutations Chrispy,
Thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having any details available regarding what you may be experiencing with your Galaxy A15 and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like further assistance with troubleshooting your device or if you would like to share any other feedback with us regarding the purchase of your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having any details available regarding what you may be experiencing with your Galaxy A15 and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like further assistance with troubleshooting your device or if you would like to share any other feedback with us regarding the purchase of your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US