Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This thing has GREAT reviews
on August 26, 2024
Posted by: JennBeBe
[This review was collected as part of a promotion.] This Galaxy A15 5G is the BOMB!! It's has all the features only an AI could think of. I can't believe the speed of it, the many functions, the idea's they came up with this is exceptional!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Constant reboots after 1 year of being great phone
on August 26, 2024
Posted by: Connecticut
[This review was collected as part of a promotion.] Phone was fine for a year, then after a software update the phone constantly reboots due to conflict between 2 apps that came with the phone. Had to start using another browser due to this. Samsung Galaxy AI came close to resolving issue, but in searching web, a lot of folks have had and still have the issue. Phone is 2 years old this month and I would have given it at least 4 stars, but 3 star is more realistic. Like screen size and the many attributes of the A15 5g. Too bad for app conflict. May finally do factory reset
Value
3
Response from Samsung USBy Social Commerce, August 28, 2024
Aloha Connecticut,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Third-party apps can cause random or constant reboots to happen on your phone or tablet. You can perform a software update; factory reset or turn on Safe mode to determine if an app is causing the issue. Please take a moment to review, "Samsung phone or tablet reboots repeatedly" when you have the available time to conduct some troubleshooting steps on your device to help resolve what you are experiencing with your Galaxy A15 rebooting itself. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/galaxy-ai/
https://www.samsung.com/us/support/troubleshooting/TSG01001475/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Third-party apps can cause random or constant reboots to happen on your phone or tablet. You can perform a software update; factory reset or turn on Safe mode to determine if an app is causing the issue. Please take a moment to review, "Samsung phone or tablet reboots repeatedly" when you have the available time to conduct some troubleshooting steps on your device to help resolve what you are experiencing with your Galaxy A15 rebooting itself. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/galaxy-ai/
https://www.samsung.com/us/support/troubleshooting/TSG01001475/
Written by a customer while visiting Samsung US
Customer Rating
5
I like the overall speed of my phone
on August 26, 2024
Posted by: Mscott
[This review was collected as part of a promotion.] I mostly use my phone to browse the internet and check emails and to keep in touch with family and friends and in my opinion the Galaxy has been reliable thus far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing software
on August 26, 2024
Posted by: seantm
[This review was collected as part of a promotion.] Galaxy Ai beautifully integrated
Plenty of room for apps
Plenty of room for apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung a15
on August 26, 2024
Posted by: Khaoz360
[This review was collected as part of a promotion.] I love Samsung AI it's the best phone I've ever used
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Brand new phone
on August 26, 2024
Posted by: Orrielle
[This review was collected as part of a promotion.] It's a great price. It's easy to use. I really like it. It's light and easy to travel with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs more
on August 26, 2024
Posted by: Tumuch
[This review was collected as part of a promotion.] Lacks a lot of things other phones have in options and extras.
Value
3
Response from Samsung USBy Social Commerce, August 28, 2024
Good day Tumuch,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Do not hesitate to contact Samsung Support if you would like to provide feedback with us regarding the performance, durability, or functionality of your Galaxy A15. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Do not hesitate to contact Samsung Support if you would like to provide feedback with us regarding the performance, durability, or functionality of your Galaxy A15. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone
on August 26, 2024
Posted by: DarthBlue
[This review was collected as part of a promotion.] I steam movies do social media play game and run several businesses from my phone. I love the Samsung A 15. It's great.
Value
5
Written by a customer while visiting Samsung US