Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
1
Slow Phone
on August 26, 2024
Posted by: Kenny02
[This review was collected as part of a promotion.] Two gigs of ram in a phone is just pitiful, and ram plus doesn't make it better. It's 2024 most phones should have a minimum of 6 gigs of
Value
1
Response from Samsung USBy Social Commerce, August 28, 2024
Greetings Kenny02,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Your Galaxy A15 offers 128GB of internal storage with 4GB of RAM. You can use the Device care feature, to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have an opportunity to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us or if you would like to share any other feedback with us regarding the performance, durability, or functionality of your device, feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Your Galaxy A15 offers 128GB of internal storage with 4GB of RAM. You can use the Device care feature, to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have an opportunity to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us or if you would like to share any other feedback with us regarding the performance, durability, or functionality of your device, feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
3
A15 is durable
on August 26, 2024
Posted by: Trinatee91
[This review was collected as part of a promotion.] Not as advanced as the galaxy s series but it is a durable phone with a lot of space for apps and photos, videos etc. I mostly use my phone for personal reasons but I do use work apps on my phone. I like the options to set passwords for you work applications
Value
3
Response from Samsung USBy Social Commerce, August 28, 2024
Salutations Trinatee91,
Thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It's awesome to hear that you're staying so productive with your Galaxy A15! If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the opportunity to review your Samsung Galaxy A15. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It's awesome to hear that you're staying so productive with your Galaxy A15! If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has some of the greatest features.
on August 26, 2024
Posted by: Redjaw
[This review was collected as part of a promotion.] It has fast service I have no issues but slow lately due to the towers. But overall a great phone. I never have to worry to get ahold of my folks. The Samsung quick share. An how good it sends an recieves
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features and great service.
on August 26, 2024
Posted by: Nikki87
[This review was collected as part of a promotion.] I use this phone for my everyday use.. I use it for my social media.. I use this device for everything and haven't had any issues, it is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good for a none galaxy phone.
on August 26, 2024
Posted by: Pinoy22
[This review was collected as part of a promotion.] Bought this phone for my son as a first phone and it's a pretty decent phone. It doesn't have AI so I'm glad about that! I would recommend for parents that are getting their kid a first none some product phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on August 26, 2024
Posted by: Zabul86
[This review was collected as part of a promotion.] I game a lot on this device. It's an awesome device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is too slow for me!
on August 26, 2024
Posted by: Greedyheart2020
[This review was collected as part of a promotion.] As a previous owner of the Galaxy Note series, I guess I just expected more from the A15 5G. The A15 5G has a very slow response to touch. The camera is not up to par as i feel it should be , the screen itself just doesn't look clear to me. The Galaxy AI is just not usable on this device. I have to give the A15 5G a big thumbs down!
Value
2
Response from Samsung USBy Social Commerce, August 28, 2024
Hey there Greedyheart2020,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your touchscreen. Without having more details about what you may be experiencing with your camera and display functionality as well as with not being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance with troubleshooting your device at your earliest convenience. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
https://www.samsung.com/us/galaxy-ai/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your touchscreen. Without having more details about what you may be experiencing with your camera and display functionality as well as with not being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance with troubleshooting your device at your earliest convenience. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
2
Good and bad
on August 26, 2024
Posted by: Trisha
[This review was collected as part of a promotion.] It's a good phone but it lags very bad and I don't have any of my games download on it...so I just use it for texting and phone calls other than that I use my galaxy s21 for everything else and I LOVE my galaxy s21
Value
2
Response from Samsung USBy Social Commerce, August 28, 2024
Greetings Trisha,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone or tablet for faster, better performance. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone or tablet for faster, better performance. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US