Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Love my phone
on August 26, 2024
Posted by: Jilljill
[This review was collected as part of a promotion.] Easy to use & own. Just freezes sometimes. Overall, it super easy to use & find things. Easy to organize.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The best mid-budget phone
on August 26, 2024
Posted by: Josro1359
[This review was collected as part of a promotion.] This is the best device for browsing and watching videos thanks to the AMOLED display offering true deep blacks and rich vivid colors. And for gaming just get in there because if you are playing mid-range graphics it is awesome it takes a medium-high load to make this device to its full potential and thanks to the customization I can make it my true own and go with my personality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Reliable device
on August 26, 2024
Posted by: Android2bee
[This review was collected as part of a promotion.] Galaxy al is reliable and easy to use. We'll built and very reliable.
Value
3
Response from Samsung USBy Social Commerce, August 28, 2024
Howdy Android2bee,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. It's great to hear that you have been enjoying your Galaxy A15 since unboxing your device! If you would like to share additional feedback with us regarding the durability, functionality, or performance of your device, do not hesitate to reach out to Samsung Support. We'd love to hear more from you some time! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. It's great to hear that you have been enjoying your Galaxy A15 since unboxing your device! If you would like to share additional feedback with us regarding the durability, functionality, or performance of your device, do not hesitate to reach out to Samsung Support. We'd love to hear more from you some time! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my A15
on August 26, 2024
Posted by: Lorac07
[This review was collected as part of a promotion.] I had an older version of galaxy a while back and then didn't have a Samsung phone for about 3 to 4 years. Man oh man did I miss my Samsung galaxy. I just received mine late spring and I love all the features it comes with. I love how I able to track my health water intake and steps. I love that it offers videos for workout sleep and meditation. Also my favorite feature is for music and where I play my music via Bluetooth. I've never used Samsung wallet before so this year will be my first. I was surprised to see all the deals it offers and what I can connect to it especially the boarding passes. I don't have the feature of Galaxy AI but I cannot wait to try it whenever I upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok just no music to download for messages
on August 26, 2024
Posted by: Veebaby
[This review was collected as part of a promotion.] Mostly work and family I use to play my games as well
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Slow processor, not worth it
on August 26, 2024
Posted by: TruthBeTold
[This review was collected as part of a promotion.] Galaxy AI is awful when it slows everything down. I go to make a call, I select the contact and press call, the phone delays at least 20-30 seconds before begimming the call on screen. As of recently, the volume control on the alarm notifications does not work as set.
Value
2
Response from Samsung USBy Social Commerce, August 28, 2024
Hi there TruthBeTold,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your touchscreen. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you have any questions for us after reviewing the resource that has been shared or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
https://www.samsung.com/us/galaxy-ai/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your touchscreen. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you have any questions for us after reviewing the resource that has been shared or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile & user friendly.
on August 26, 2024
Posted by: Shellback63
[This review was collected as part of a promotion.] My A15 is versatile & user friendly. I definitely would recommend this android product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
13 year olds first phone
on August 26, 2024
Posted by: Weirdemomama
[This review was collected as part of a promotion.] Great phone for a first time user. Easy to use, good camera. Price was good. Mostly used for urgent calls, watching videos, and some gaming apps.
Value
4
Written by a customer while visiting Samsung US