Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product. 
(
63 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
Samsung Galaxy
on August 26, 2024
Posted by: Shana210
[This review was collected as part of a promotion.] I don't like new or starting over. I have been purchasing Samsung phones since 2005. I am pleased and because of that I am a loyal customer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung series
on August 26, 2024
Posted by: Jwreckless
[This review was collected as part of a promotion.] I enjoy the Samsung AI I have had no issues with any Samsung device I have purchaesd
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great starter phone! Galaxy AI is genius!
on August 26, 2024
Posted by: Aresdutch13
[This review was collected as part of a promotion.] This phone was my first and it was simple and easy. So much on it but simple to use. Galaxy AI was the best!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an awesome product
on August 26, 2024
Posted by: Flrorres69
[This review was collected as part of a promotion.] I only pick Samsung products I don't like any of the other ones I have not been able to use the Samsung AI yet but I am looking forward to getting a chance to figure out what it's all about I couldn't live without my phone I love the way that the apps work seamlessly with this device I'd love to features that it has I love my Samsung phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy in review
on August 26, 2024
Posted by: MaggieMae
[This review was collected as part of a promotion.] The galaxy is my favorite device, this model is the most problematic of them all. I had to have settings changed so it will open with a tap not the button that doesn't want to work with a screen protector.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 29, 2024
Aloha MaggieMae,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy A15 and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest contacting Samsung Support if you would like assistance with troubleshooting your device at your leisure. Thank you for being a steadfast Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features are some of the best
on August 26, 2024
Posted by: Marzbarz
[This review was collected as part of a promotion.] The space on this phone is the best I've ever dealt with. The screens amazing for playing games, watching movies and much more. It's the perfect size for so much things and the features are pretty awesome too!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use and reliable
on August 26, 2024
Posted by: Motor1024
[This review was collected as part of a promotion.] I use AI for marketing and sales techniques! Love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simple phone to use
on August 26, 2024
Posted by: Asoza13
[This review was collected as part of a promotion.] A great phone for child just starting off with a cell phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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