Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product is good
on August 26, 2024
Posted by: Tntforever71
[This review was collected as part of a promotion.] The phone is great! I use it for streaming music, playing games, and the basics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Could be better
on August 26, 2024
Posted by: Drizzydrake123
[This review was collected as part of a promotion.] "Galaxy AI" phone runs well could be alot better but would love a new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about it
on August 26, 2024
Posted by: Cowgirl85
[This review was collected as part of a promotion.] Work personal media still getting used to galaxy ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on August 26, 2024
Posted by: Virg65
[This review was collected as part of a promotion.] My phone is an A12. I like it even if the storage isn't enough.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on August 26, 2024
Posted by: Ike2Love
[This review was collected as part of a promotion.] Perfect phone makes my browsering so much easier for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Galaxy Products
on August 26, 2024
Posted by: Shaybird48
[This review was collected as part of a promotion.] I would never switch from a galaxy or Samsung products!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This phone is ok. Needs better camera
on August 26, 2024
Posted by: Slender
[This review was collected as part of a promotion.] This phone is good for people who only going to use there phone for calls and something simple like tiktok. But if u want to play games or if you want to take pictures I recommend switching to a different phone. The camera is very blurry and whenever u try enter a game it will either freeze you then take you out of the app/game or it wont even allow you to load in. Overall I don't recommend getting this phone.
Value
2
Response from Samsung USBy Social Commerce, August 29, 2024
Good day Slender,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a moment to review "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your camera functionality. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the article titled, "Samsung phone or tablet freezes and crashes" for some troubleshooting steps that you can take to help resolve what you have been experiencing with your device freezing. If you would like further assistance after reviewing the resources that has been shared or if you have any questions for us, feel free to reach out to Samsung Support.
Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a moment to review "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your camera functionality. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the article titled, "Samsung phone or tablet freezes and crashes" for some troubleshooting steps that you can take to help resolve what you have been experiencing with your device freezing. If you would like further assistance after reviewing the resources that has been shared or if you have any questions for us, feel free to reach out to Samsung Support.
Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
Its very easy to use.
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love using my device for learning and gaming. I like the sound.
Value
5
Written by a customer while visiting Samsung US