Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Product is of great quality
on August 26, 2024
Posted by: nanaone
[This review was collected as part of a promotion.] I only own Samsung products. Great quality and great products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A15 5 G my Galaxy phone
on August 26, 2024
Posted by: Nugget0563
[This review was collected as part of a promotion.] My Samsung phone is really a durable phone and i love the way it is set up. It is very easy to use and I will only buy a Samsung phone, i have had I phones and several different phones but the galaxy are my favorite!! I would love to try thr Galaxy A1 and if i win i will buy one!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is complete trash.
on August 26, 2024
Posted by: weepingXdeer
[This review was collected as part of a promotion.] I acquired this phone to use while I was saving up the money to have my screen fixed on my high dollar phone. I figured it would work just fine for basic communication and a little gaming. This was not the case. It would freeze if I had downloaded just 2 apps that weren't already on the phone when I purchased it. That freeze was an everyday thing. If I wasn't constantly deleting cashe, cookies, history's, ect. I would having multiple times during the day when I would have to force shut down on the phone and rebooting took so long. It got to the point where I would only answer phone calls, and I told everyone not to text me and only call me because it was the only way I could be certain that I wouldn't do something to cause a freeze up. I will say that if you don't want to download any apps for social media or gaming and you strictly want to use the phone for calls and maybe texting occasionally then this will work just fine for you. I couldn't get the Galaxy AI to work on the phone without causing a total destruction of the phone.
Value
2
Response from Samsung USBy Social Commerce, August 30, 2024
Hi there WeepingXdeer,
Thanks for taking the time to review your Samsung Galaxy A15. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device freezing. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us after reviewing the resource that has been shared or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thanks for taking the time to review your Samsung Galaxy A15. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device freezing. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us after reviewing the resource that has been shared or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
Quality product
on August 26, 2024
Posted by: Philsy
[This review was collected as part of a promotion.] I love galaxy so anytime it's an option I pick them above the competition because there products are so good and seem to outlast anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, secure, and perfect for me and my kids
on August 26, 2024
Posted by: Dubbug14
[This review was collected as part of a promotion.] I love my galaxy ! It's loads all my videos fast and easy so my kids can stream videos seamlessly. I can download as many books and apps as I want without worrying about my phone running slow. I love the feature that allows you to change the font and theme of your phone as well. It works on every app not just the device apps too. The camera is one of my most favorite things about this phone. It has a feature that allows you to add Snapchat filter to your normal camera which makes taking pictures easy, fun and amazing. Another thing I love is the galaxy AI , it's been like my personal assistant that I never knew I needed. Helps me search for things I don't know how to put into words , helps me with my cooking and has helped me find my boys new and exciting toys for cheap. Always finding me the best deals in the best places. I will never go back to another type of phone because my galaxy has made my life so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good phone!
on August 26, 2024
Posted by: Williey
[This review was collected as part of a promotion.] I don't know it's pretty good as I would say. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is good just very slow on operations.
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI was what sold me on it thinking it would be quiet quicker but FALSE stills a good phone ju agitating
Value
3
Response from Samsung USBy Social Commerce, October 24, 2024
Aloha Love2shop,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S24 FE, S23 Ultra, S23+, S23, Z Fold6, Z Flip6, Z Flip5, Z Fold5, A35, Tab A10 Ultra, Tab S10+, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/galaxy-ai/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S24 FE, S23 Ultra, S23+, S23, Z Fold6, Z Flip6, Z Flip5, Z Fold5, A35, Tab A10 Ultra, Tab S10+, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy A15 5G
on August 26, 2024
Posted by: JabbaTheHUTT
[This review was collected as part of a promotion.] I enjoy my Samsung Galaxy A15 5G device. Upon the recent Update, the Galaxy AI was shown in a notification and It has assisted me in the use of this device. I recently began graduate school in order to obtain another degree. This device has assisted in helping me navigate graduate school. The use of apps such as the calendar app, note app, google widget has assisted me tremendously.
Value
4
Written by a customer while visiting Samsung US