Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product has many useful features
on August 27, 2024
Posted by: GlxA15Lover2024
[This review was collected as part of a promotion.] This product has many useful features, one of the newest feature is Galaxy AI. All of my family member using this product and they are really happy in everiday activity gaming & streaming video/music. I love this product like I love my children.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for my job. Easy to use and fast.
on August 27, 2024
Posted by: Zsakman
[This review was collected as part of a promotion.] I use it to access remote devices in an industrial setting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall, good phone
on August 27, 2024
Posted by: Trishiwa
[This review was collected as part of a promotion.] So the phone is great for storage, and it usually can keep up with me. But the phone says it has gorilla glass for the screen. Plus I have a screen protector and a case. I dropped it once after about 4 months, and there are 3 cracks across my phone! I have had other phones go down flights of wooden steps and didn't crack! Luckily I have insurance but will have to be without a phone for a day or 2 I think, and have a deductible, but guess better than having to pay for a new phone or screen, since this one is only maybe 6 months old! But honestly, overall it's a good phone. I'm just rough. Lol
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is better than my last.
on August 27, 2024
Posted by: Ratchet
[This review was collected as part of a promotion.] I use my phone for everything! Work, at home, taking pics of my new grandbaby..the AI is awesome..love my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enter the Galaxy
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung and Samsung Galaxy Ai rock and are out of this world. To say it's just an added device for everyday use would just be uncouth. The way it works is just mind boggling. It's the juju that's needed to make life easier so you can relax and breathe.
Now I don't know about you, but I'm sure you have run into someone who has mentioned that their phone can read their mind or thoughts. It's just like that.
Boom 💥.
I would love to show you a picture, but if I did you would never believe what is shown. Might even compare it to a deep fake.
Know this. Galaxy Ai rocks and you will too using it.
Thanks for your time.
Now I don't know about you, but I'm sure you have run into someone who has mentioned that their phone can read their mind or thoughts. It's just like that.
Boom 💥.
I would love to show you a picture, but if I did you would never believe what is shown. Might even compare it to a deep fake.
Know this. Galaxy Ai rocks and you will too using it.
Thanks for your time.
Be great and smile
A.M.,Esq.😁
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My A15 galaxy
on August 26, 2024
Posted by: Meandyou2
[This review was collected as part of a promotion.] My phone always freezes. The screen sometimes isn't responsive to my touch. And sometimes the tap to pay doesn't work. But the galaxyAI is one of its best features.
Value
3
Response from Samsung USBy Social Commerce, August 30, 2024
Howdy Meandyou2,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Take a moment to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Also check out, "Touchscreen issues on a Galaxy phone or tablet" to conduct some simple troubleshooting steps on your device. Near Field Communication (NFC) allows you to communicate with another device without connecting to a network. This technology is used by Android Beam and certain payment apps. The device that you are transferring to needs to support NFC, and it needs to be within four centimeters of your device. Without having more information available regarding what you may be experiencing with your Tap and Pay feature and with not being able to ask you any follow up questions, I recommend reaching out to Samsung Support if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Take a moment to review, "Samsung phone freezes and crashes" to help resolve what you may be experiencing with your device. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Also check out, "Touchscreen issues on a Galaxy phone or tablet" to conduct some simple troubleshooting steps on your device. Near Field Communication (NFC) allows you to communicate with another device without connecting to a network. This technology is used by Android Beam and certain payment apps. The device that you are transferring to needs to support NFC, and it needs to be within four centimeters of your device. Without having more information available regarding what you may be experiencing with your Tap and Pay feature and with not being able to ask you any follow up questions, I recommend reaching out to Samsung Support if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 26, 2024
Posted by: Frspirit73
[This review was collected as part of a promotion.] I had to replace my old phone and knew I wanted a new Galaxy. I really like all the features on Galaxy A13 to I was hoping to find something similar but with a better camera. I was shown the Galaxy A15 5G. I learned about all the new features, better camera with night vision , being able to use Galaxy AI to help edit my photos, and faster speeds for downloading files. Thanks Samsung. You did good again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does even more than I need.
on August 26, 2024
Posted by: Dogs4me
[This review was collected as part of a promotion.] The A15 is a great phone & I have yet to fully explore all that Galaxy AI will allow me to do. I use my phone for call, text, email, ordering online, news, games, & exploring the web for my interests. I recommend this phone not only for the low price but also for all its features.
Value
5
Written by a customer while visiting Samsung US