Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Really nice for the price
on September 25, 2024
Posted by: Nobody
I ordered and received the dual sim, with 8g ram and 256g storage. Not sure why others are complaining. Nicest A series samsung I ever purchased. No complaints so far, especially the price. Too bad they are hard to find.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Mohamed
from North Dakota
Expertise:Expert
Verified Purchase:Yes
The device is good for normal task calling or watching videos. But you will have to open one app at a time the .ore app opened in the back ground the more lagging it gets and when ever it heats its lagging and. Not responsive
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
4
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Mohamed,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. If you would like any additional assistance, please feel free to reach out to Samsung Support when you have some free time. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/answer/ANS10002887/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. If you would like any additional assistance, please feel free to reach out to Samsung Support when you have some free time. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US
Posted by: Another dude on Visible
from New York
Expertise:Intermediate
Verified Purchase:Yes
Happy with the phone so far. Takes really nice pictures. Best of all, it works with my Visible plan. I had some trouble finding phones that do so.
I would recommend this to a friend!
Features
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DJ Leon
from Maricopa Arizona
Expertise:Expert
Verified Purchase:Yes
Reliable device packed with valuable features and beautiful display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Budget friendly phone with some premium features
on September 17, 2024
Posted by: AmyO
Verified Purchase:Yes
I've never had any high-end phones. My last was a Motorola E6 with 2 GB of RAM, and that actually wasn't too bad, except it only had 16 GB of internal memory which was too little. This is my first Samsung, and the A15 phone is like a luxury! Love the vibrant display and the fingerprint sensor. The camera is great! I've never had a phone with a zoom function, and is easy and intuitive to use. Do wish Samsung offered the 6 GB version in the US market. That said, I don't do any gaming and it works for me. I would recommend.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
C-type charging is inferior, Micro USB is better
on September 16, 2024
Posted by: MadAtEveryone
Won't charge. Replaced wire so, sooo, soo many times. Being unable to properly charge it means the phone is completely worthless. Can't get a cell phone without C-type connections, so I'm screwed. And they always stop charging within a month or two.
Response from Samsung USBy Social Commerce, September 17, 2024
Howdy MadAtEveryone,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. When you have the free time in your schedule, please check out, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. If you would like further assistance afterwards, please feel free to contact Samsung Support when it is most convenient for you. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001573/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. When you have the free time in your schedule, please check out, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. If you would like further assistance afterwards, please feel free to contact Samsung Support when it is most convenient for you. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001573/
Written by a customer while visiting Samsung US
Posted by: Richard l
from Kentucky
Expertise:Expert
Verified Purchase:Yes
I purchased this for my step-daughter. I was just the right combination of features and durability.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I went from A14 5g to A15
on September 8, 2024
Posted by: MrsUrquhat4ever452
[This review was collected as part of a promotion.] I really like the change in device. It was definitely the right choice. The AI o. The phone works really good. I made a AI emoji thing and how it looked just like me I'm not sure but it sure did!¡ I give it 5 starts ⭐️⭐️⭐️⭐️⭐️
Value
5
Written by a customer while visiting Samsung US