Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Good display but slow
on October 16, 2024
Posted by: Cats4life
[This review was collected as part of a promotion.] This phone is so slow, the only reason I gave it 3 stars is because the display is quiet good. Even Galaxy AI is slow on this phone you have to wait atleast a good 10 to 15 seconds after clicking something for it to load and it's a pain.
Value
3
Response from Samsung USBy Social Commerce, October 17, 2024
Hey there Cats4life,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S24 FE, S23 Ultra, S23+, S23, Z Fold6, Z Flip6, Z Flip5, Z Fold5, A35, Tab A10 Ultra, Tab S10+, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/galaxy-ai/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S24 FE, S23 Ultra, S23+, S23, Z Fold6, Z Flip6, Z Flip5, Z Fold5, A35, Tab A10 Ultra, Tab S10+, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Posted by: Joseph
Verified Purchase:Yes
I love the look of the phone. Other than that its your typical samsung android. You can depend on the fast processing and the wide range of customization.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is perfect for your daily activities!
on October 15, 2024
Posted by: Gamer2024
[This review was collected as part of a promotion.] Galaxy AI is the perfect product for your daily activities, on my Galaxy AI device I can easily open Google play movies and TV, and search for the movie or a show I want to watch.
And on my Galaxy AI device also I use the game launcher to enjoy all the games I like in one place,
And on my Galaxy AI device also I use the game launcher to enjoy all the games I like in one place,
Value
5
Written by a customer while visiting Samsung US
Posted by: Kakasha Clark
Verified Purchase:Yes
It stopped working 1.5 weeks into it and the warranty doesn't cover replacement!
Response from Samsung USBy Social Commerce, October 16, 2024
Aloha Kakasha,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy A15 and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support at your leisure for further assistance with troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A15. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy A15 and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support at your leisure for further assistance with troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
New samsung
on October 15, 2024
Posted by: Pgarzon
[This review was collected as part of a promotion.] Overall nice device with great features. Even for a low cost gear is very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Happy
on October 15, 2024
Posted by: Thescorpio
[This review was collected as part of a promotion.] My device has exceptionally brung me experiences that I didn't expect. The things it does compared to what I'm usually using and it's features is amazing. People ask me all the time how did you do that, I say oh well galaxy's update is the go to. Nothing does it like galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying phone!
on October 15, 2024
Posted by: Allenh75
[This review was collected as part of a promotion.] I'm enjoying the phone. Still getting used to Samsung AI, but it's good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone quality for a kid is great!
on October 14, 2024
Posted by: Peacefulserenity79
[This review was collected as part of a promotion.] Definitely recommend for any kid responsible enough to have phone. My son is clumsy and has dropped his phone quite a few times and it hasn't broke or stopped working but we also have a screen protector and case which I recommend to any parent getting their kid a phone. Plus there are apps that you can put on to protect the kiddos and also track them if they are doing after school activities like my kiddos do.
Value
5
Written by a customer while visiting Samsung US