Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
1
Quickly disappointed!
on October 31, 2024
Posted by: Unfortunatelynotsurprised
[This review was collected as part of a promotion.] Worst than the phone I switched from! I'm suddenly unable to pair my buds2 or watch6!
Value
1
Response from Samsung USBy Social Commerce, November 1, 2024
Hey,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Galaxy Buds are versatile, wireless earbuds that can connect to several devices so you can get your audio your way. Whether you want to connect them to a phone, tablet, PC, TV, or even a smart watch, they have you covered. They can be used for streaming music and podcasts as well as making and managing phone calls. You can also switch the connection between other devices in your home using the Galaxy Wearable app or your device’s Bluetooth settings. Please take a moment to review, "How to connect your Samsung Galaxy earbuds," "Samsung smart watch and phone compatibility," and "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing when connecting your Buds2 and/or Watch6. If you would like any further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS10001319/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A15. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Galaxy Buds are versatile, wireless earbuds that can connect to several devices so you can get your audio your way. Whether you want to connect them to a phone, tablet, PC, TV, or even a smart watch, they have you covered. They can be used for streaming music and podcasts as well as making and managing phone calls. You can also switch the connection between other devices in your home using the Galaxy Wearable app or your device’s Bluetooth settings. Please take a moment to review, "How to connect your Samsung Galaxy earbuds," "Samsung smart watch and phone compatibility," and "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing when connecting your Buds2 and/or Watch6. If you would like any further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS10001319/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phones camera
on October 31, 2024
Posted by: Vafire
[This review was collected as part of a promotion.] I can not believe how great the camera is on the galaxy A15 5g so glad I Switched to Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I just love thus phone
on October 30, 2024
Posted by: Sissy7577
[This review was collected as part of a promotion.] I use my phone to call play games and watch videos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This product is good with flaws
on October 30, 2024
Posted by: RByers7415
[This review was collected as part of a promotion.] I like my Galaxy A15. I switched from LG to Samsung. The display is great and has better features. When it comes to the speed and eullrunning apps it doesn't go over well with me. It's slow and consistently delayed. The touch screen is delayed or even unresponsive at times, Apps run slow.
Value
2
Response from Samsung USBy Social Commerce, November 1, 2024
Howdy RByers7415,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. If your touchscreen is frozen or unresponsive, you can check out "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us after reviewing the resources that have been shared by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A15. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. If your touchscreen is frozen or unresponsive, you can check out "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us after reviewing the resources that have been shared by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung a15 5g
on October 29, 2024
Posted by: Androidlover
[This review was collected as part of a promotion.] It's a good device at a low price..doesn't have as much features built in as s10e which I still use as well (ex. Screen mirroring or screen recording) but you can download a capable app from the playstore.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung A15
on October 29, 2024
Posted by: Babyshark
[This review was collected as part of a promotion.] I switched and got an A15 galaxy. There was a problem with security right from beginning. It takes wo derful pictures bit very easy to hack also it looses speakers really quickly.
Value
3
Response from Samsung USBy Social Commerce, October 30, 2024
Hi Babyshark,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your device, however, we need more details about what is occurring before we can do so. Please feel free to reach out to Samsung Support at your leisure if you would like further assistance with troubleshooting your device. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A15. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your device, however, we need more details about what is occurring before we can do so. Please feel free to reach out to Samsung Support at your leisure if you would like further assistance with troubleshooting your device. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a15-5g/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing love the sound
on October 29, 2024
Posted by: Sweetiefirefly
[This review was collected as part of a promotion.] Galaxy AI I love this product and the features are great they have new features on this product the sound on watching shows and movies on earbuds is great the sound is astounding you can put your app sounds from one app onto a different audio device and hearing enhantments has adapt sound you can change your sound for your needs ,age for your ears, it's a great phone it has alot of features add your own sound profile it has nice wallpapers as well love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A15 5g overall
on October 29, 2024
Posted by: Usolazy
[This review was collected as part of a promotion.] I finally switched from my old A11 to the A15 and feel confident in using Samsung products , the A15 is easy to use , lots of storage and helps with my payments
Value
5
Written by a customer while visiting Samsung US