Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This phone have awesome function and access
on July 7, 2025
Posted by: GodandJesusawesome
[This review was collected as part of a promotion.] Use phone for social media, games , contact family and friends
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect budget phone for everyone who look for one
on July 7, 2025
Posted by: Omarrr
[This review was collected as part of a promotion.] Good phone, good camera, good features, nothing bad, even the design, the colours, it makes you feel you're carrying a masterpiece, just PERFECTION.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A15 Slowest Phone Ever
on July 7, 2025
Posted by: Mayco76
[This review was collected as part of a promotion.] I got the A15 cell phone as an emergency phone to replace my S21 galaxy about a year ago.
However this A15 phone is by far the slowest phone I have ever had. It takes about 3 to 5 seconds after I make a phone call to actually start the call. The same thing after I end a call. Other than that its an ok phone I wont reccomend it though.
However this A15 phone is by far the slowest phone I have ever had. It takes about 3 to 5 seconds after I make a phone call to actually start the call. The same thing after I end a call. Other than that its an ok phone I wont reccomend it though.
Value
2
Response from Samsung USBy R&R, July 9, 2025
Howdy Mayco76,
Thank you for sharing your experience with us regarding your Galaxy A15 5G. We are thrilled to hear that you are overall enjoying your device, and it is acting as an excellent replacement for your Galaxy S21. If your Galaxy phone is experiencing a weak or no signal, its ability to make or receive phone calls may be limited. You can start by checking your coverage in your area. Some features of the nearby landscape, such as trees and buildings, can interfere with your phone’s reception, and this can vary by carrier. If you are indoors, try stepping outside to see if your signal improves. You may also be outside your carrier’s coverage area, or they may be experiencing an outage. Also, you may experience this if you are using Wi-Fi calling. Check common settings. Swipe down from the top of the screen to open the Quick Settings panel and ensure the following settings are properly configured: Airplane mode should be disabled, Mobile Data should be enabled, and Wi-Fi Calling should be turned off. Then, open Settings, and then tap Connections. Tap Mobile networks, then tap Network operators, and select either “Select automatically” or toggle the switch next to it. This option may not be available on all carriers. When it takes a moment for the call to go out, it is trying to find a signal to establish a good, steady connection. Find out more about phone signals and other related topics by checking out the article linked below, titled “Samsung phone has poor signal and cannot use data or make calls.” Thank you for your feedback. We appreciate you for being a loyal Samsung user.
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with us regarding your Galaxy A15 5G. We are thrilled to hear that you are overall enjoying your device, and it is acting as an excellent replacement for your Galaxy S21. If your Galaxy phone is experiencing a weak or no signal, its ability to make or receive phone calls may be limited. You can start by checking your coverage in your area. Some features of the nearby landscape, such as trees and buildings, can interfere with your phone’s reception, and this can vary by carrier. If you are indoors, try stepping outside to see if your signal improves. You may also be outside your carrier’s coverage area, or they may be experiencing an outage. Also, you may experience this if you are using Wi-Fi calling. Check common settings. Swipe down from the top of the screen to open the Quick Settings panel and ensure the following settings are properly configured: Airplane mode should be disabled, Mobile Data should be enabled, and Wi-Fi Calling should be turned off. Then, open Settings, and then tap Connections. Tap Mobile networks, then tap Network operators, and select either “Select automatically” or toggle the switch next to it. This option may not be available on all carriers. When it takes a moment for the call to go out, it is trying to find a signal to establish a good, steady connection. Find out more about phone signals and other related topics by checking out the article linked below, titled “Samsung phone has poor signal and cannot use data or make calls.” Thank you for your feedback. We appreciate you for being a loyal Samsung user.
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
⭐️⭐️⭐️⭐️⭐️ 5/5
on July 7, 2025
Posted by: Imhisboo
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy A15 5G and I’m really impressed! The screen is super clear and bright, the phone is fast, and the battery lasts me all day. I love the sleek design and how smooth everything runs. For the price, this phone is a great deal — it does everything I need without breaking the bank. Highly recommend for anyone wanting a reliable phone without the flagship price!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the product.And I love the bells and whistl
on July 7, 2025
Posted by: Shannanoah9
[This review was collected as part of a promotion.] I really am enjoying using my Galaxy Samsung, a 15 device a lot of things that I use it for are watching movies listening to podcasts, emailing my friends texting, I'm talking. It is a very good phone for the price that I paid. It's performance as well as its battery life. Also I really enjoyed the artificial intelligence.I use Gemini and AI it is really the future.! I have been dragging kicking and screaming against it. But now I am starting to really enjoy using it. I even find myself having conversations with this artificial intelligence new technology
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15 5G is Simple and efficient for Samsung
on July 7, 2025
Posted by: BlueBabyy
[This review was collected as part of a promotion.] I have been using Samsung products for more more than 13 years to date.. I have had flat screen HD TVs, digital cameras, laptops, tablets, and different types of smartphones from the Samsung Galaxy S+ series, J-series, and A-series. My favorite is the Galaxy A-Series I've had the A13 4G LTE, A20 4G LTE, A51 5G, A16 5G, and A15 5G. My boyfriend is currently using the A16 5G and I'm using the A15 5G. We both just had a system software update that made changes to certain settings for viewing the notification screen along with the pull-down quick panel that allows you to turn on Wi-Fi, Bluetooth, Flashlight, etc.. The software updated different sections of our devices. The only confusion has only been those I just mentioned.. I love that the Side Button is also the scanner for the "fingerprint security option". It is super easy to set up device to use Samsung built-in software. The Apps I use on a regular day-to-day basis from Samsung will be in a list below:
•Wallet
•Checkout
•Pass
•Members
•Galaxy Themes
•Samsung Email
•Samsung Keyboard with extra keyboard add-ons: emojis, AR, GIFs, Stickers, etc
•Wallet
•Checkout
•Pass
•Members
•Galaxy Themes
•Samsung Email
•Samsung Keyboard with extra keyboard add-ons: emojis, AR, GIFs, Stickers, etc
I haven't tried using the Galaxy Artificial Intelligence and/or Samasung Galaxy AI software. But I am going to test it out and see how it compares to other AI software I've tried out. I'm anxious to see if Samsung Galaxy AI is going to kick butt like other products and software made by Samsung.
I love everything about my A15 5G Samung Galaxy Phone, Ill always Ride or Die for Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No bumps or cracks anywhere on it.
on July 7, 2025
Posted by: Bebee83
[This review was collected as part of a promotion.] It's in very much good condition for its been in a case since the day that I bought it. Has been very well took care of.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really Great A15 5H
on July 7, 2025
Posted by: AKBUS3
[This review was collected as part of a promotion.] Great price for a great device . Very impressed with the countless features
Value
5
Written by a customer while visiting Samsung US