Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
Most aggravating phone ever!
on November 12, 2024
Posted by: Mustang6967
[This review was collected as part of a promotion.] Normally I love a Samsung Galaxy phone. I definitely love the Galaxy AI! So help!! But this phone is so aggravating. I hate that every Google product is pre-installed. I can't for the life of me figure out how after I minimize my apps to get them not to restart . It happens EVERYTIME! I hate that have to go into each individual app and change the setting not to delete my app if it's not used in a while. I could go on and on about this. I guess I should have bought the Samsung Galaxy S24 Ultra. Settled for the Samsung Galaxy A15 because money was tight. Big mistake! Asking Santa for the Samsung Galaxy S24 Ultra!
Value
2
Response from Samsung USBy Social Commerce, November 13, 2024
Hello Mustang6967,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S24 FE, S23 Ultra, S23+, S23, Z Fold6, Z Flip6, Z Flip5, Z Fold5, A35, Tab A10 Ultra, Tab S10+, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. Installed apps can be removed from your device. Some apps that are preloaded (available on your device by default) can only be disabled. Disabled apps are turned off and hidden from the Apps list. From Apps, touch and hold an app, and tap Uninstall/Disable. For your convenience, I have included a link to your device manual for your reflection. If you have any questions for us after reviewing the resources provided or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/galaxy-ai/
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A15. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S24 FE, S23 Ultra, S23+, S23, Z Fold6, Z Flip6, Z Flip5, Z Fold5, A35, Tab A10 Ultra, Tab S10+, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. Installed apps can be removed from your device. Some apps that are preloaded (available on your device by default) can only be disabled. Disabled apps are turned off and hidden from the Apps list. From Apps, touch and hold an app, and tap Uninstall/Disable. For your convenience, I have included a link to your device manual for your reflection. If you have any questions for us after reviewing the resources provided or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/galaxy-ai/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
I love the device.
on November 12, 2024
Posted by: ResQ1XJ
[This review was collected as part of a promotion.] Galaxy AI has made my busy work days alot less stressful. Thank you Samsung for such an amazing feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on November 12, 2024
Posted by: Canard20
[This review was collected as part of a promotion.] I've had this phone for over a year and absolutely 0 issues. Great battery life and very easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15 a
on November 12, 2024
Posted by: Excalibur
[This review was collected as part of a promotion.] Samsung A15 is a great start phone and a back in regards to daily activities from work and fun.
It has been completed all task in hand and keeping all the data save.
It's a comfortable phone that fits in the hand and good quality materials that every Samsung device has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
An excellent and affordable phone
on November 11, 2024
Posted by: PhoneBreaker
[This review was collected as part of a promotion.] I switched to this Galaxy A15 due to its more economic price point. I had worried that the cheaper price would come with drawbacks, but have been pleasantly surprised to find none.
I work in a physical job and was worried that its cheap price point would mean it is shoddyilly built. But it has pleasantly suprised me. Having survived some gut wrenching drops and has no crack or dent.
The battery life is excellent lasting well over two days without charge. The picture quality isn't a function I typically care about, but the pictures I do take are usually of great quality.
I have had no outstanding issue with this device and would recommend it to anyone who is looking for a more affordable and long lasting phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's been a great phone! Love the features
on November 11, 2024
Posted by: Coastgirl87
[This review was collected as part of a promotion.] I use my phone for everything and it works so good. Easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
About my Samsung experience.
on November 11, 2024
Posted by: Lovecandy24
[This review was collected as part of a promotion.] Ive been using Samsung for years now its honestly great i can play multiple online games without it lagging or anything bad. Its honestly a great option when your looking into buying a phone, ive had mh Samsung galaxy for a few years now and it works so well, the battery last all day its honestly great that i dont have to be charging my phone all the time. The camera is also great most people would expect the camera to be blurry or bad because of Android sterotypes but thats not the case at all. It takes really good high quality photos on some apps the camera quality might look different than the normal camera but besides that everything is great, i dint have anything bad to say about Samsung. And not just the phones work great but their other devices and appliances too i have a few and they work great ive had them for years as well and they work really well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 11, 2024
Posted by: Chamesgirl95
[This review was collected as part of a promotion.] Galaxy AI is so good on the phone helps out so much
Value
5
Written by a customer while visiting Samsung US