Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great phone. Easy set up. Great camera.
on July 8, 2025
Posted by: Red96086
[This review was collected as part of a promotion.] I use my a15 everyday. It's my lifeline. Great phone and super easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on July 8, 2025
Posted by: Amreylovesherphone
[This review was collected as part of a promotion.] I use my phone for everything. I love my phone. It is my security.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ugh life's a mean word
on July 8, 2025
Posted by: Sin4ly
[This review was collected as part of a promotion.] It's slow and lags alot I like my s24+ better wish I didn't water lig and fry it ugh hate downgrading
Value
3
Response from Samsung USBy R&R, July 9, 2025
Hey there Sin4ly,
Thank you for updating us on your Galaxy A15 5G. We are pleased to hear that it is serving as a suitable replacement for your Galaxy S24+. If you experience any lag or your device slows down, you can perform a quick optimization to improve its performance. To do this, go to Settings, swipe to the Device Care section, and then tap Optimize Now. Finally, tap Done. This Quick Optimization feature enhances your device’s performance by identifying apps that consume excessive battery power. It also frees up memory by clearing unnecessary files, scanning for malware, and closing apps running in the background. Optimizing your phone is a fast and easy process. We appreciate your feedback and are here when you’re ready for your next upgrade. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for updating us on your Galaxy A15 5G. We are pleased to hear that it is serving as a suitable replacement for your Galaxy S24+. If you experience any lag or your device slows down, you can perform a quick optimization to improve its performance. To do this, go to Settings, swipe to the Device Care section, and then tap Optimize Now. Finally, tap Done. This Quick Optimization feature enhances your device’s performance by identifying apps that consume excessive battery power. It also frees up memory by clearing unnecessary files, scanning for malware, and closing apps running in the background. Optimizing your phone is a fast and easy process. We appreciate your feedback and are here when you’re ready for your next upgrade. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on July 8, 2025
Posted by: Kookie222
[This review was collected as part of a promotion.] The galaxy A15 5g has exceptional hepatic touch feedback. It seemlessly scrolls and is lightning fast. Simple but cutting edge. Emersive and clarity is outstanding. The settings are easy to migate. I recommend this to anyone. The new Galaxy Gemini A.I assistant is very cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung a15
on July 8, 2025
Posted by: Amaccak47
[This review was collected as part of a promotion.] The phone is overall a good phone for kids and adults
The ui and screen definition are good .
Memory is lacking in gigs opt
Expandable memory is good
Feel and build are good
Camera decent
The ui and screen definition are good .
Memory is lacking in gigs opt
Expandable memory is good
Feel and build are good
Camera decent
Value
3
Response from Samsung USBy R&R, July 9, 2025
Hey there Amaccak47,
Thanks for sharing your experience with your Galaxy A15 5G! We're glad you’re enjoying the design and functionality. Samsung is all about smart innovation, and this product truly delivers. We're proud to design products that keep up with you. Thanks for the review! We appreciate you being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with your Galaxy A15 5G! We're glad you’re enjoying the design and functionality. Samsung is all about smart innovation, and this product truly delivers. We're proud to design products that keep up with you. Thanks for the review! We appreciate you being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung phone
on July 8, 2025
Posted by: Curious
[This review was collected as part of a promotion.] I am blessed to be able to own my A15 phone . It has a wonderful color pictures and tells me how to use it . If I do not understand my freind a Al comes in the picture and helps me with everythings. From streaming to wrighting,a paragraph to making birthday cards to excellent advice . You name it . Al can do . Assume .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Never had any problems, great device!!
on July 8, 2025
Posted by: Reborn
[This review was collected as part of a promotion.] Great device, always picked up everything I did with it no problems ,pic,documents, received and sent faxes as well as many many social media platforms and services on top of other apps
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung galaxy
on July 7, 2025
Posted by: SirMcie1000
[This review was collected as part of a promotion.] This is the best one so far ! I love my phone I've tried other phones,but always come back to Samsung other is thr best by far
Value
5
Written by a customer while visiting Samsung US