Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
I love my samsung
on February 11, 2025
Posted by: PrettyEyes1986
[This review was collected as part of a promotion.] I will never use anything other than a samsung
I love the operating system and it's flawlessness
I love the operating system and it's flawlessness
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Decent cheap little phone
on February 11, 2025
Posted by: Gamerguy89
[This review was collected as part of a promotion.] I have had this phone for over a year. Same case same charger and the phone still not even a scratch on the screen top quality
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for me and ny wife
on February 11, 2025
Posted by: Exoxxz
[This review was collected as part of a promotion.] No problems with call, or texts. As we both switch between apps it really do seem to be seamless to switch between them all. My only complaint is one i will be talking to support about. Have a couple apps that will not work but im sure we will figure it out. Ty for making phones that was easy to switch to and learn fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new A15 5g is a great phone for the price
on February 11, 2025
Posted by: ToddH4UL
[This review was collected as part of a promotion.] My new A15 5g is fast and switches seamlessly from one app to another
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It good phone I like it
on February 11, 2025
Posted by: Carolina68
[This review was collected as part of a promotion.] Talk on it play games use it for Facebook look stuff up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone . Hands down the best I've had.
on February 11, 2025
Posted by: Km1121
[This review was collected as part of a promotion.] Apps are flawless and the streaming quality is amazing I love it so much I bought a galaxy tab 9
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The worst phone
on February 11, 2025
Posted by: Dontbuy
[This review was collected as part of a promotion.] This phone screen is terrible. Sometimes no response at all. Several touches or a reset of phone is required. Very disappointing. Low income here. The most monies I've ever spent on a phone.
Value
1
Response from Samsung USBy R&R, February 13, 2025
Hey There,
To ensure your phone's responsiveness while using your device, it's important to keep a few things in mind when it comes to your Galaxy A15 5G. First, your Galaxy device’s touchscreen is central to navigation, so it's essential to keep it away from moisture and ensure there is no dust or lint on the screen. Regularly cleaning the screen with a microfiber cloth can lead to a noticeable improvement in performance. Additionally, be aware that if a conductive object, like a coin or a key, is near the screen, it may affect its responsiveness. For more detailed tips on improving your phone's responsiveness, please check the article linked below. If you have any questions about your device's performance, don't hesitate to contact Samsung Support for assistance. We want you to get the most out of your device, and please remember that you are a treasured part of the Samsung community!
-Ty
Touchscreen issues on a Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
To ensure your phone's responsiveness while using your device, it's important to keep a few things in mind when it comes to your Galaxy A15 5G. First, your Galaxy device’s touchscreen is central to navigation, so it's essential to keep it away from moisture and ensure there is no dust or lint on the screen. Regularly cleaning the screen with a microfiber cloth can lead to a noticeable improvement in performance. Additionally, be aware that if a conductive object, like a coin or a key, is near the screen, it may affect its responsiveness. For more detailed tips on improving your phone's responsiveness, please check the article linked below. If you have any questions about your device's performance, don't hesitate to contact Samsung Support for assistance. We want you to get the most out of your device, and please remember that you are a treasured part of the Samsung community!
-Ty
Touchscreen issues on a Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Does not stay connected when on phone calls
on February 11, 2025
Posted by: Aylasrevenge
[This review was collected as part of a promotion.] "Now brief" won't stay on calls- crashes when playing game's! Let's spam mail through!! And makes phone crash
Value
3
Response from Samsung USBy R&R, February 13, 2025
Hey There Aylasrevenge,
Staying connected on your Galaxy A15 5G is essential. One of the exciting new features available on the Galaxy S25 series running One UI 7 is the "Now Brief" feature. This feature allows you to display information such as live notifications, music, or modes and routines directly on the lock screen. Now Brief provides a personalized overview of selected content, updating throughout the day in brief cards. When it comes to your Galaxy A15 5G, to keep your phone from crashing, complete regular software or system updates. It’s also important to ensure that your device has enough storage space available. For more information, please refer to the link below. If you have any questions, don’t hesitate to reach out to Samsung Support for further assistance. Thank you for your feedback, and thanks for being a part of the Samsung Team!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Staying connected on your Galaxy A15 5G is essential. One of the exciting new features available on the Galaxy S25 series running One UI 7 is the "Now Brief" feature. This feature allows you to display information such as live notifications, music, or modes and routines directly on the lock screen. Now Brief provides a personalized overview of selected content, updating throughout the day in brief cards. When it comes to your Galaxy A15 5G, to keep your phone from crashing, complete regular software or system updates. It’s also important to ensure that your device has enough storage space available. For more information, please refer to the link below. If you have any questions, don’t hesitate to reach out to Samsung Support for further assistance. Thank you for your feedback, and thanks for being a part of the Samsung Team!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US