Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Dang near unbreakable
on February 11, 2025
Posted by: Janedoe
[This review was collected as part of a promotion.] This is amongst one of the best phones I've owned. I can't tell you the amount of times I have either dropped it or accidentally flung it across the room. This phone is basically unbreakable! The camrea quality is great, the only thing I honestly dislike is the speaker is at the bottom right where I place my finger.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I must have a defective one
on February 11, 2025
Posted by: monk77
[This review was collected as part of a promotion.] I had a Samsung galaxy 9 for many years. I loved that phone. I went with Samsung 15 by a recommendation because my galaxy 9 just was at its end. Thus Samsung 15 is aweful. I hate everything about it and miss my Samsung 9 so much. At least this phone charges and I can make calls when they don't drop. But this phone sucks and I'm stuck with it.
Value
1
Response from Samsung USBy R&R, February 13, 2025
Hi monk77,
We always appreciate hearing from our long-time Samsung users, and we thank you for your loyalty. Your feedback on the Galaxy A15 5G has been very insightful, and we’re here to help enhance your experience. This device is designed to provide modern features and reliable performance. In some cases, dropped calls may be caused by physical obstructions affecting the signal. It's also important to ensure that your phone’s software is up to date. We understand that transitioning from a beloved device like the Galaxy 9 may take some time, but we continually innovate with each generation to offer improved displays, better battery efficiency, and upgraded performance to meet today’s demands. The Galaxy A15 includes many advancements, and we believe the possibilities are endless. We look forward to helping you explore all the features of your phone. For more information on dropped calls, please check the article linked below. If you need additional assistance, feel free to reach out to Samsung Support for troubleshooting steps. We’re thrilled to have you as part of the Samsung team!
-Ty
Dropped calls on a Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We always appreciate hearing from our long-time Samsung users, and we thank you for your loyalty. Your feedback on the Galaxy A15 5G has been very insightful, and we’re here to help enhance your experience. This device is designed to provide modern features and reliable performance. In some cases, dropped calls may be caused by physical obstructions affecting the signal. It's also important to ensure that your phone’s software is up to date. We understand that transitioning from a beloved device like the Galaxy 9 may take some time, but we continually innovate with each generation to offer improved displays, better battery efficiency, and upgraded performance to meet today’s demands. The Galaxy A15 includes many advancements, and we believe the possibilities are endless. We look forward to helping you explore all the features of your phone. For more information on dropped calls, please check the article linked below. If you need additional assistance, feel free to reach out to Samsung Support for troubleshooting steps. We’re thrilled to have you as part of the Samsung team!
-Ty
Dropped calls on a Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone I only use Samsung phones.
on February 11, 2025
Posted by: HollowHulk0214
[This review was collected as part of a promotion.] I love all my features. Fast touch response. The split screen. Great sound quality and takes great pictures and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung Galaxy phone
on February 11, 2025
Posted by: BaseballLovinMomma
[This review was collected as part of a promotion.] My Samsung phone is my life line. It has never let me down. I use it for work and to stay in contact with friends and family. My grandchild plays games on and it moves from whatever he is doing to what I need with zero issues. My favorite phone ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound and picture quality
on February 11, 2025
Posted by: NHLakes603
[This review was collected as part of a promotion.] I enjoy all the health tracking apps! & also use my phone for taking pictures & videos, the picture quality is outstanding.
I also use it for streaming tv & youtube videos.
I also use it for streaming tv & youtube videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has everything I need in a phone
on February 11, 2025
Posted by: Nowbriefaudioeraser
[This review was collected as part of a promotion.] It takes great pictures and has plenty of storage. Everything about the phone is easy to use. I play slots and text and the phone is perfect for that also now brief and audio eraser are also easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review title
on February 11, 2025
Posted by: Nick2shop
[This review was collected as part of a promotion.] Great product .great service. Kkkkkkkkkkk(Kitsap hi w 9cb8
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone
on February 11, 2025
Posted by: Brattyj
[This review was collected as part of a promotion.] Love all the different apps that it has, and the way it's designed
Value
4
Written by a customer while visiting Samsung US