Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This device is awesome
on February 11, 2025
Posted by: Love4shop
[This review was collected as part of a promotion.] I have had my galaxy for over a year and really don't want to upgrade this phone has lasted me longer than any one ever even without a case.
It doesn't freez up or shut down the anti spam feature is great .
I love it 😁
It doesn't freez up or shut down the anti spam feature is great .
I love it 😁
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 11, 2025
Posted by: Sammie
[This review was collected as part of a promotion.] Easy to navigate through, simple set up, great size, battery life awesome. It's overall a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have real experience with this phone.
on February 11, 2025
Posted by: Motown
[This review was collected as part of a promotion.] I use my device as calling,texting and playing games. Video talk.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review for a15
on February 11, 2025
Posted by: Mel1979
[This review was collected as part of a promotion.] I ALWAYS will buy samsung products I have tried them all including iphones and the only phones worth buying in my option is any samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing Camara features
on February 11, 2025
Posted by: Junior23
[This review was collected as part of a promotion.] The phone is very advanced and very fast has its very unique skillsets like no other phone and the cameras amazing the flashing feature awesome the shake to wale up the phone amazing I can go on and on about the phone how amazing it is how about instead yall find out for yallselves and buy one A.S.A.P (as soon as possible) and confirm to me what I just wrote.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a nice phone for the price
on February 11, 2025
Posted by: Storkt52
[This review was collected as part of a promotion.] The seamless action apps are rather nice. I like how smooth it runs
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy a15.
on February 11, 2025
Posted by: Katiebaby
[This review was collected as part of a promotion.] I use my phone to stream TV, music, dance parties.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product ain't that good
on February 11, 2025
Posted by: Shaggy
[This review was collected as part of a promotion.] The phone seems to freeze up a lot. And it don't get hot but it definitely struggles with ram or something because it's hard to go through Facebook and listen to YouTube at the same time it definitely has struggles it's memory is not very good at all you can't even put fortnite on the phone. This is probably your very bottom bottom of the bottom basic smartphone that you can get as far as quality goes. I love Galaxy I love Samsung Galaxy but this phone here has definitely been the lowest quality of Galaxy I have ever had and I truly regret buying this one.
Value
3
Response from Samsung USBy R&R, February 14, 2025
Hey There Shaggy,
First, thank you for being a long time loyal part of Samsung and thank you for sharing your feelings about your Galaxy A15 5G. This device is designed to provide essential smartphone functionality with the benefits of a sleek design and a reliable connection. While it offers solid performance for everyday tasks like browsing, streaming, and staying connected, optimizing storage and background app settings can enhance multitasking. he Device care feature will improve your device's overall performance. Navigate to and open Settings, then tap Device care, and then tap Optimize now. On some devices, you may need to tap Battery and device care. This will close all running apps and clear out unused memory. More information on how you can speed up your phone in the links provided, if additional assistance is needed to on how to troubleshoot your device please reach out to our Samsung Support Team. Let’s get you back into that Galaxy state of mind. Thank you for your loyalty to Samsung!
-Ty
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
First, thank you for being a long time loyal part of Samsung and thank you for sharing your feelings about your Galaxy A15 5G. This device is designed to provide essential smartphone functionality with the benefits of a sleek design and a reliable connection. While it offers solid performance for everyday tasks like browsing, streaming, and staying connected, optimizing storage and background app settings can enhance multitasking. he Device care feature will improve your device's overall performance. Navigate to and open Settings, then tap Device care, and then tap Optimize now. On some devices, you may need to tap Battery and device care. This will close all running apps and clear out unused memory. More information on how you can speed up your phone in the links provided, if additional assistance is needed to on how to troubleshoot your device please reach out to our Samsung Support Team. Let’s get you back into that Galaxy state of mind. Thank you for your loyalty to Samsung!
-Ty
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US