Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great phine
on February 11, 2025
Posted by: RogerB79
[This review was collected as part of a promotion.] Phone is amazing easy to use great camera great phone for the price not a budget breaker
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15
on February 11, 2025
Posted by: FlawdaBae561
[This review was collected as part of a promotion.] I love the charity of the camera and the smooth functionality of the operating systems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the little fun extra features!
on February 11, 2025
Posted by: Nettie
[This review was collected as part of a promotion.] The seamless actions across the apps is wonderful! I have easy access to any and all my features without the confusion. Plus the best part is,( for me personally), the personalized features to make your phone unique to you.
I just recently found out my alarm clock didn't have to be so plain. I love that I can play my own personal Playlist AND I can put a short video for the background!! Freaking cool right?! I thought so myself, if I had anything else to say to make this phone worth the buy, I say do it and see how you feel, won't know unless you try it yourself!
I just recently found out my alarm clock didn't have to be so plain. I love that I can play my own personal Playlist AND I can put a short video for the background!! Freaking cool right?! I thought so myself, if I had anything else to say to make this phone worth the buy, I say do it and see how you feel, won't know unless you try it yourself!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Save The Digits!
on February 11, 2025
Posted by: BonScotty
[This review was collected as part of a promotion.] It was a cold and bitter winter morning. Only a slight north-western breeze, but the type that gnawed at the marrow in my nearly frozen hands...
If not for the endurance, stamina, and speed of my A15, I would have never been able sustain the sub-zero cruelty that enveloped my hands. For it kept them from succumbing to nature's cruel wrath for a fortnight, thus far....
As each degree dropped in the temperature, so did another inch of snow upon its preceding virgin flakes...
But fear had no place in my thin, nail-less extremities. "NO!! Behind me Ice-Queen!!!" I would declare to the wicked frozen air as the very words themselves barely penetrative the space before freezing into vernacular oblivion....
But, yea verily!! My fingers stood fast as the seamless actions across the apps proved, yet again, to keep the Galaxy temperature at bay, thus too, keeping my fingers from the dreaded freezer burn, I'd only so far read about in newspapers and magazines...
I found the will and need to start another game that the A15 came generously equipped with, to keep the device at a temperature for my digits to sustain life.... just as I began to feel its warmth absorb into my very flesh, I felt a warmth in my heart at the same time for Samsung Galaxy A15 in its most true form. It was love that saved my digits that day.
Love.
Also my mom brought me down a pair of gloves from the house.
If not for the endurance, stamina, and speed of my A15, I would have never been able sustain the sub-zero cruelty that enveloped my hands. For it kept them from succumbing to nature's cruel wrath for a fortnight, thus far....
As each degree dropped in the temperature, so did another inch of snow upon its preceding virgin flakes...
But fear had no place in my thin, nail-less extremities. "NO!! Behind me Ice-Queen!!!" I would declare to the wicked frozen air as the very words themselves barely penetrative the space before freezing into vernacular oblivion....
But, yea verily!! My fingers stood fast as the seamless actions across the apps proved, yet again, to keep the Galaxy temperature at bay, thus too, keeping my fingers from the dreaded freezer burn, I'd only so far read about in newspapers and magazines...
I found the will and need to start another game that the A15 came generously equipped with, to keep the device at a temperature for my digits to sustain life.... just as I began to feel its warmth absorb into my very flesh, I felt a warmth in my heart at the same time for Samsung Galaxy A15 in its most true form. It was love that saved my digits that day.
Love.
Also my mom brought me down a pair of gloves from the house.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has lots of memory and great picture
on February 11, 2025
Posted by: Kunz20
[This review was collected as part of a promotion.] Seamless action across apps . I use for gaming , apps, video chat
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Okay phone
on February 11, 2025
Posted by: Gman12
[This review was collected as part of a promotion.] Gets stuck in apps,not sure why it sticks. Even after reboot I'm having these issues.
Value
3
Response from Samsung USBy R&R, February 15, 2025
Hi Gman,
Thank you for taking the time to share your experience with us. We understand that getting stuck on an app on your Galaxy A15 5G is not how you want to start your day. If you’re experiencing unresponsive apps, it might be time for a little spring cleaning. Fortunately, you don’t need to uninstall the app or reset your phone or tablet. Instead, you can clear the app's cache or data. Clearing an app's cache is like refreshing it by removing any leftover files that could be slowing it down. To do this, open the Settings app, swipe, and tap on Apps. Locate the app you want to clear, tap on Storage, and then select Clear cache. Keeping your apps and system updated can significantly enhance overall performance. You can check for updates by going to Settings and then Device Care, which may improve how your device operates. Regularly clearing the cache from your apps also helps boost your device’s performance. For more troubleshooting steps, please refer to the article linked below. Thank you for sharing your feedback with us. We truly value you as a customer here at Samsung!
-Ty
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with us. We understand that getting stuck on an app on your Galaxy A15 5G is not how you want to start your day. If you’re experiencing unresponsive apps, it might be time for a little spring cleaning. Fortunately, you don’t need to uninstall the app or reset your phone or tablet. Instead, you can clear the app's cache or data. Clearing an app's cache is like refreshing it by removing any leftover files that could be slowing it down. To do this, open the Settings app, swipe, and tap on Apps. Locate the app you want to clear, tap on Storage, and then select Clear cache. Keeping your apps and system updated can significantly enhance overall performance. You can check for updates by going to Settings and then Device Care, which may improve how your device operates. Regularly clearing the cache from your apps also helps boost your device’s performance. For more troubleshooting steps, please refer to the article linked below. Thank you for sharing your feedback with us. We truly value you as a customer here at Samsung!
-Ty
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Not so great
on February 11, 2025
Posted by: Koralee407
[This review was collected as part of a promotion.] Overall I would have to say the A15 5G is not a good quality phone. 5G is very very slow so I've had to take it off of 5G and put it on 2.4. The system in the phone just lags. I have to reboot the phone at least twice a day. .It takes 45 to 60 seconds for the phone to call out after the number and call button are tapped. There is a long delay before the call goes through. Low quality camera. Can't use some apps I have used on other phone. This one is not compatible with some popular apps.
Value
2
Response from Samsung USBy R&R, February 15, 2025
Hi There Koralee407,
Your detailed feedback on your experience with the Galaxy A15 5G has provided valuable insights into how users interact with their devices and the outcomes they achieve. This device is designed for 5G connectivity while maintaining a sleek design and offering all the essential modern features. To enhance the performance of your device, it's important to keep the software updated for patch improvements, ensure that frequently used apps are up to date, and regularly clear your phone's cache. Personalizing your phone based on your preferences can significantly change how you interact with it. While it may require some adjustments, it's entirely achievable. We are here to assist you in understanding how you use your device and what settings can be adjusted, enabled, or disabled. Please feel free to reach out to our Samsung Support Team, as our priority is ensuring that your device serves your best interests. With the Galaxy A15 5G, we are committed to your satisfaction. We truly value your feedback. Thank you for being a part of the Samsung ecosystem!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your detailed feedback on your experience with the Galaxy A15 5G has provided valuable insights into how users interact with their devices and the outcomes they achieve. This device is designed for 5G connectivity while maintaining a sleek design and offering all the essential modern features. To enhance the performance of your device, it's important to keep the software updated for patch improvements, ensure that frequently used apps are up to date, and regularly clear your phone's cache. Personalizing your phone based on your preferences can significantly change how you interact with it. While it may require some adjustments, it's entirely achievable. We are here to assist you in understanding how you use your device and what settings can be adjusted, enabled, or disabled. Please feel free to reach out to our Samsung Support Team, as our priority is ensuring that your device serves your best interests. With the Galaxy A15 5G, we are committed to your satisfaction. We truly value your feedback. Thank you for being a part of the Samsung ecosystem!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
I like the automatic erasing, it takes great pictu
on February 11, 2025
Posted by: Biglove72
[This review was collected as part of a promotion.] New briefing seamless action auto erase and great pictures
Value
3
Response from Samsung USBy R&R, February 15, 2025
Hello Biglove72,
Thank you for sharing your feedback on the Galaxy A15 5G. We truly appreciate it! Some of the features you've highlighted, such as the "Now briefing," "Seamless action" across different applications, and the “Audio eraser”, are also available on the new Galaxy S25 Ultra. These features simplify finding information and allow you to take stunning pictures with exceptional quality. The “Audio eraser” is a useful tool that lets you edit your videos to achieve the quality you desire, enhancing your favorite moments even further. With the new Galaxy AI, you now have a true companion. We thank you for your review and for being a part of the Samsung community!
-Ty
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A15 5G. We truly appreciate it! Some of the features you've highlighted, such as the "Now briefing," "Seamless action" across different applications, and the “Audio eraser”, are also available on the new Galaxy S25 Ultra. These features simplify finding information and allow you to take stunning pictures with exceptional quality. The “Audio eraser” is a useful tool that lets you edit your videos to achieve the quality you desire, enhancing your favorite moments even further. With the new Galaxy AI, you now have a true companion. We thank you for your review and for being a part of the Samsung community!
-Ty
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US