Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Great features & affordable
on February 11, 2025
Posted by: Knghtdremr
[This review was collected as part of a promotion.] I like the phone and most of the features, however, my phone has a tendency to get hot, especially when using certain apps. My sister has the same phone, but she hasn't said anything about the phone overheating, so it couldbejustmy phone. I've had to replace an SD card at least once, possibly due to it getting hot. It also runs slow while playing certain games, so I wish it had more RAM. The battery does drain pretty quickly, but again that could be caused by the overheating or it could be causing the overheating.
The camera features work great. I recently took a lot of pictures during a trip. I also like the fact that it has a headphone jack, so I don't have to use a bluetooth all the time.
I'd recommend the phone, but just be aware that it might run slow for games, and the may overheat.
The camera features work great. I recently took a lot of pictures during a trip. I also like the fact that it has a headphone jack, so I don't have to use a bluetooth all the time.
I'd recommend the phone, but just be aware that it might run slow for games, and the may overheat.
Value
3
Response from Samsung USBy R&R, February 18, 2025
Hi There Knghtdremr,
It’s wonderful to receive your review on your Galaxy A15 5G phone. We are delighted to discover that you like the features of your phone overall. Our goal with the A15 was to have a vibrant, flowing, and detailed display to make scrolling and or binging your favorite show that much easier. Since you are experiencing your device becoming warmer than normal, we would like to make some suggestions. As you mention, in some cases, there are applications that may cause your device to warm up. Using multiple apps for an extended period of time, or using processor-intensive apps such as gaming or GPS tracking. Monitoring how you are using these applications can help tremendously when trying to regulate your device’s temperature. Also, it is always great to ensure your device’s software is up to date. This is going to ensure your phone stays compatible with the apps you use the most, and can improve your devices performance. Using the option of Device care can help to optimize your phone to help keep the good stuff good and get rid of anything you do not need. If you need some extra help with your phone or tablet’s storage, memory, and app usage, you can use Device care. These features will keep your device from slowing down while improving its overall performance. Device care will scan your apps for crashes, close down background apps, and look for malware with the tap of a button! If you ever have any questions about troubleshooting steps you can apply, we are happy to help, please reach out to our Samsung Support Team to further assist. As well as, links to articles that goes into detail on how to keep your device at a normal operating temperature will be linked below as well as keeping your device optimized and how to clear cache and data on your phone. We thank you for your feedback and want you to know that your satisfaction is our top priority. Thank you for choosing Samsung! -Ty
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
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It’s wonderful to receive your review on your Galaxy A15 5G phone. We are delighted to discover that you like the features of your phone overall. Our goal with the A15 was to have a vibrant, flowing, and detailed display to make scrolling and or binging your favorite show that much easier. Since you are experiencing your device becoming warmer than normal, we would like to make some suggestions. As you mention, in some cases, there are applications that may cause your device to warm up. Using multiple apps for an extended period of time, or using processor-intensive apps such as gaming or GPS tracking. Monitoring how you are using these applications can help tremendously when trying to regulate your device’s temperature. Also, it is always great to ensure your device’s software is up to date. This is going to ensure your phone stays compatible with the apps you use the most, and can improve your devices performance. Using the option of Device care can help to optimize your phone to help keep the good stuff good and get rid of anything you do not need. If you need some extra help with your phone or tablet’s storage, memory, and app usage, you can use Device care. These features will keep your device from slowing down while improving its overall performance. Device care will scan your apps for crashes, close down background apps, and look for malware with the tap of a button! If you ever have any questions about troubleshooting steps you can apply, we are happy to help, please reach out to our Samsung Support Team to further assist. As well as, links to articles that goes into detail on how to keep your device at a normal operating temperature will be linked below as well as keeping your device optimized and how to clear cache and data on your phone. We thank you for your feedback and want you to know that your satisfaction is our top priority. Thank you for choosing Samsung! -Ty
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Honestly a solid device
on February 11, 2025
Posted by: X6spade
[This review was collected as part of a promotion.] Has a alot of unexpected features that help and are very useful and it's nice to see new features every other day also the games are endless to how much storage with is plentiful wousl h I nestle recommend this device to friends and family. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 11, 2025
Posted by: Zekoa90799782
[This review was collected as part of a promotion.] Great Phone Apps kakakkkssbdbdjc H dudbdjdbddhddhbddhdhdhdhdjdhdbdbdbdbdbdbdhdhjdjdjfbfjdhdhdhdhdhdhddjdjxjxjxididjdjjddncjjdbfbufbf bub Dr brighting hi icy 8ikbg on jdisjsisidhebrbdjdiicbfjrcjcckdkxifkdjdbxbsudbxjsjdbdihdudhdjdidosndkididhdbqnkjdsbisjsjdxjxixidsjxjsjsnsjdjxbdisxbidi no djǰjǰjǰjjjjjjjjkkkkkkkkkkkssmskskndbdbhhfhdsjdjddjdjdjjdjffkfhdjfjfhjfjfbjdjdjidjjdjfjjdjdjjfjjddjjjkdnfjejjdjjfbdbhfbdbdfhjbvbdjcbdhhbfbhdbcbdhdbbfhdhbbdhhdhfbbehhbhefhbebbfbhfbebbfbbdbfbdbhfjdjdjjfjjcjvhhcbchucbhbfbcj jcjdjjcdjdjjcjcjjfbjjdfjdjdihcjfjfjdjfjfhjrjfcbjfbfjdjjjdjjjdjcjh2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jzRb26Rb26Rb26Rb26Rb262jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jz2jzfjfkffjjfjfnnfjfjfncjfbfjdjdbdjdbdjdjdjdjdjdbdjfnfjfbjdndjdjjdjfnffjjfjfjfnfnfnjjffbbfhfjbdbdjdbjdjdbhebdvjdbhebhribhrjfhrrjbfuhfhitfbhffhhfhfhfhhffhjfbhfhhrhfhfhfhffjfhjfhfhhfhfhfhfhffhfhffhfhhfhfhhfhhhfhfhhfhfbfbhfhfhfhfhfhhfhfhfhfhfhhfhfhhfhfhhfhfhffhfhhfhfhfhfhfhhfhfhfhfhfhfhfhfhhfhfhfhhfhfhhfhfhhhfhfhfhfhfhfhhfhfhfhfhfhfhhfhhfhfhhfhhfhfhfhhfhfhfhfhhfhhfhhhifjjfjjfdjjfhfhhfhdhfhhfhfhfhjfjhfhfhhfhfhfjhfhfhfjhfjjfhjjfjfjfjjfjfjfjfjfjjfjfjfjfjjfjfjjfjfjfhfjfjfjfhfhhfhfhhfhfhfhfhdhhfhhffhfhhfhffhhfhfhfhffhfhhfhfhfhfhfhfhfhfhhfhfhfhfhhfhfhffhhfhfhhfhfhfhhfhfhfhhffhhfhfhfhhffhfhrhhffhfhfhffhhfhfhfhfhhffhfhhfhfhfhfhfhfhhfhfhfhhfhfhhfhfhhfhfhfhfhfhfhfhfhfhfhfhfhfhhfhfhfhhfh gn fjfhfhffhhfhjfhjfjfhfjhfjffhfhfjjfjffjjfhfhfhfjjfjfjfjffjjfjfjfjfjjfjfjfjfjfjfjfjfjjfjfjffjjfjfjfhfhhfhhfhfhfhhfhfhfh
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless actions across apps
on February 11, 2025
Posted by: TrappedNbama
[This review was collected as part of a promotion.] I love the seamless action across the apps on my A15, it simplifies everything . I use another of apps for work and budgeting. The streaming capacities are great while I am.using my phone for gaming I my leasure time. I absolutely love the calender and alarm applications, it allows me to stay on top of my work schedule and my budget. I am a long time Samsung user and always recommend Samsung, especially the Galaxy devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on February 11, 2025
Posted by: 1EagleOne
[This review was collected as part of a promotion.] This is the first smart phone I have owned. Due to the type of work I did, I couldn't use texting or voice mail. I am still learning all the bells and whistles of the phone. The pictures are incredible. Such high-quality and definitions. Also love the size of the phone and keyboard. Love the ability to sink with other devices. Of all the phones I shopped I liked the look and feel the most. Absolutely love the phone and all it does.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's Been Greatttt
on February 11, 2025
Posted by: Tonybone123
[This review was collected as part of a promotion.] I have had no problems or issues outta a phone ever until now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Excellent, if you are just a regular phone user
on February 11, 2025
Posted by: ElijahBlake97
[This review was collected as part of a promotion.] This phone has brilliant features, great display, long battery life, great volume, great camera, seamless actions across apps, and many other wonderful features hut only to a certain degree of use.
If you're a gamer, artist, or spend a lot of time on your phone I would not recommend using this phone.
It doesn't run games well and crashes often, other than that, excellent choice for standard use.
Value
3
Response from Samsung USBy R&R, February 18, 2025
Hi ElijahBlake97,
Thank you for reaching out and sharing your thoughts on your Galaxy A15 5G. You have highlighted all the wonderfulness of your device, and we can’t thank you enough. This beautiful device has been designed to be a great go-to device, perfect for the day-to-day, keeping up with life and staying in touch with loved ones. It does have the functionality to handle games; however, you may want to ensure you have optimized your phone to handle gameplay. We are thrilled your device is fulfilling all your requirements for a mobile device. Again, thank you for reaching out and being a part of the Samsung family!
-Ty
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Thank you for reaching out and sharing your thoughts on your Galaxy A15 5G. You have highlighted all the wonderfulness of your device, and we can’t thank you enough. This beautiful device has been designed to be a great go-to device, perfect for the day-to-day, keeping up with life and staying in touch with loved ones. It does have the functionality to handle games; however, you may want to ensure you have optimized your phone to handle gameplay. We are thrilled your device is fulfilling all your requirements for a mobile device. Again, thank you for reaching out and being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Seamless across
on February 11, 2025
Posted by: Sammysung
[This review was collected as part of a promotion.] It's sluggish at times and has way too many update requirements. The picture editing is awesome. The setting and features it has to offer is also pretty cool.
Value
4
Written by a customer while visiting Samsung US