Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great quality
on July 10, 2025
Posted by: 3boys1mom
[This review was collected as part of a promotion.] Screen is durable and clear. Processing runs smoothly and fast. Introduction of Galaxy AI was super neat and easy to access and understand. I use this phone for everything I need daily including email, work related phone calls, and banking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A15 and me
on July 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is reliable and trustworthy to hold all your photos and personal data. At first I was skeptical but I can.navigate the system pretty easily which is important to someone who isn't so tech savvy. The price is amazingly low for the product received would excppect it to be much higher for the way the system works and it's features. Over all.worrh the money for what u get.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on July 10, 2025
Posted by: Buddahbaby
[This review was collected as part of a promotion.] The Galaxy AI is amazing. I use it for streaming videos. I think everyone should have a samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
My apps always crash
on July 9, 2025
Posted by: Chucky
[This review was collected as part of a promotion.] When ever I try to listen tousic with headphones the app crashes and my phone is slow also there oth features that are on the s9 that are not on the A15
Value
2
Response from Samsung USBy R&R, July 10, 2025
Hey There Chucky,
Thank you for reaching out and sharing your experience with your Galaxy A15 5G. We understand how disappointing it can be when you’re enjoying your favorite music and the app unexpectedly closes. This might be a sign that it’s time to clear the cache of the specific app and ensure it’s up to date. Additionally, performing a software update on your device can often enhance performance. Think of software updates like routine maintenance for your phone; they keep everything running smoothly while enhancing the user experience, improving security, and resolving minor concerns.
We recommend checking for updates whenever a new version becomes available to keep your device in peak condition. To check for software updates, simply swipe down with two fingers from the top right corner of your screen and tap the Settings icon. Navigate to Software update or System updates, which may vary by model. Then, you can select options such as “Download and install” or “Check for software updates,” depending on your carrier. If an update is available, it will typically download automatically; however, on some devices, you may need to tap ‘Download now’. Once the download is finished, just follow the on-screen instructions to install it.
For more details on updating your device or if you have any other questions, feel free to contact our Samsung Support Team. We appreciate your feedback and value you as a Samsung customer!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out and sharing your experience with your Galaxy A15 5G. We understand how disappointing it can be when you’re enjoying your favorite music and the app unexpectedly closes. This might be a sign that it’s time to clear the cache of the specific app and ensure it’s up to date. Additionally, performing a software update on your device can often enhance performance. Think of software updates like routine maintenance for your phone; they keep everything running smoothly while enhancing the user experience, improving security, and resolving minor concerns.
We recommend checking for updates whenever a new version becomes available to keep your device in peak condition. To check for software updates, simply swipe down with two fingers from the top right corner of your screen and tap the Settings icon. Navigate to Software update or System updates, which may vary by model. Then, you can select options such as “Download and install” or “Check for software updates,” depending on your carrier. If an update is available, it will typically download automatically; however, on some devices, you may need to tap ‘Download now’. Once the download is finished, just follow the on-screen instructions to install it.
For more details on updating your device or if you have any other questions, feel free to contact our Samsung Support Team. We appreciate your feedback and value you as a Samsung customer!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on July 9, 2025
Posted by: VRMobbb
[This review was collected as part of a promotion.] Galaxy A15- it's a amazing phone with nice exciting features such as the options to slow, edit, zoom way in on landscapes and photos. The audio/volume sounds are crispy clear and audible. Visuals on movies or pictures A1. Definitely recommend getting one. @GalaxyAI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Yes it's a unlocked Samsung galaxy
on July 9, 2025
Posted by: Gallaxxxeerry
[This review was collected as part of a promotion.] This phone is a reliable inexpensive Samsung galaxy. If you've had galaxy's prior it will sync for the most part. I myself have had from the note 10 ultra to s23 ultra.
Alot of the layout and interaction is there just in different areas. Just got poke around the software a little more to find it.
The A15 is built strong like the flagships. My phones have always taken a beating and come out practically untouched including the this phone.
Now when it comes to power and performance it's a little slower then my note 10 ultra. So give yourself time when needing to do multiscreen or flipping apps for the A15 loves to have me always singing in when I just need a code that was either txt or emailed and need to redo login bc I flipped apps for 15 seconds 20 seconds. And for charging it's has a fast charging capability and same size 5500 mAp battery the A15 is a champ chugging along charging but after a while lugging the car battery to make sure u get a full charge does get old. It does have power share which I use alot to a few devices via usb but wireless power share would be more convenient when it comes to the right wire also gets annoying
I'm also a person who love to take pictures of almost everything. Again has very similar options but it's no 100 megapixel camera and also gets bogged down when using the camera so taking pictures of status and buildings it's ok for.
For the price paid and it brand new and unlocked it's a galaxy a15, 1/4th the price of s23 s24.
Alot of the layout and interaction is there just in different areas. Just got poke around the software a little more to find it.
The A15 is built strong like the flagships. My phones have always taken a beating and come out practically untouched including the this phone.
Now when it comes to power and performance it's a little slower then my note 10 ultra. So give yourself time when needing to do multiscreen or flipping apps for the A15 loves to have me always singing in when I just need a code that was either txt or emailed and need to redo login bc I flipped apps for 15 seconds 20 seconds. And for charging it's has a fast charging capability and same size 5500 mAp battery the A15 is a champ chugging along charging but after a while lugging the car battery to make sure u get a full charge does get old. It does have power share which I use alot to a few devices via usb but wireless power share would be more convenient when it comes to the right wire also gets annoying
I'm also a person who love to take pictures of almost everything. Again has very similar options but it's no 100 megapixel camera and also gets bogged down when using the camera so taking pictures of status and buildings it's ok for.
For the price paid and it brand new and unlocked it's a galaxy a15, 1/4th the price of s23 s24.
Value
3
Response from Samsung USBy R&R, July 10, 2025
Howdy Gallaxxxeerry,
Thank you for reaching out and sharing your detailed information on the Galaxy A15 5G. You have highlighted everything excellent about the phone. It has a great build, and the 5000mAh battery keeps up with you throughout the day. It’s a quality device, packed with all your essentials, featuring a triple-stack camera system that’s unmatched for the value. We love hearing from our customers, and your review highlights why we continue to bring innovation in all forms, with something for every user. Thank you again for reaching out. We appreciate your long-time loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for reaching out and sharing your detailed information on the Galaxy A15 5G. You have highlighted everything excellent about the phone. It has a great build, and the 5000mAh battery keeps up with you throughout the day. It’s a quality device, packed with all your essentials, featuring a triple-stack camera system that’s unmatched for the value. We love hearing from our customers, and your review highlights why we continue to bring innovation in all forms, with something for every user. Thank you again for reaching out. We appreciate your long-time loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The A15 have a lot of future
on July 9, 2025
Posted by: Tazz6969
[This review was collected as part of a promotion.] The A15 has a lot of future that I didn't know about it's a great phone and it has a amazing camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my A15
on July 9, 2025
Posted by: Iphonetoandroid86
[This review was collected as part of a promotion.] I was an i phone user for years so I was hesitant to go to galaxy but I decided to just take a leap of faith and I love my A15 and the galaxy Ai is really nice to have i play games and stream music and movies and my kiddo loves it to!
Value
5
Written by a customer while visiting Samsung US