Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
I don’t really care for it
on February 12, 2025
Posted by: Kaleigh
[This review was collected as part of a promotion.] I don’t really care for it because it glitches it’s slow and don’t work half the time the camera sucks, sound quality sucks
Value
2
Response from Samsung USBy R&R, February 19, 2025
Hi Kaleigh,
We appreciate your feedback regarding your Galaxy A15 5G. We understand that everyone has different expectations when it comes to performance and features. With the A15 5G, we designed a smartphone that keeps you connected, streaming, and capturing your everyday moments. Personalizing your device to suit your needs can enhance your interaction with it. How is your camera set up? Are all of your sound settings adjusted to your preference? Let’s explore this. Your phone’s camera includes various features. With a 50MP camera, it’s almost impossible to take a bad shot. One feature you have is Live Focus. The Live Focus video options allow you to alter the background of your videos with just a tap. You can experiment with different styles to personalize your videos, whether you’re using the rear or front camera. To learn more about your camera’s settings and how to capture the best shot every time, please refer to the link provided below. When it comes to sound quality, it’s a matter of personal taste. How do you prefer your phone to sound? In your device's Settings, you can navigate to "Sounds and vibrations" and select "Sound quality and effects" to customize your audio settings. With the Equalizer, you can either choose a preset that meets your taste or create a custom setting. Regarding your phone’s performance, a simple optimization can significantly enhance its functionality. In Settings, go to "Device care" and tap "Optimize now." This will close background apps, detect malware, and address storage issues to ensure an optimal experience. Completing this regularly can be beneficial! We hope these troubleshooting steps improve your experience with your device. We value your feedback, and thank you for being a part of the Samsung community! -Ty
Capture amazing shots with your Galaxy phone's cameras
https://www.samsung.com/us/support/answer/ANS10002543/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback regarding your Galaxy A15 5G. We understand that everyone has different expectations when it comes to performance and features. With the A15 5G, we designed a smartphone that keeps you connected, streaming, and capturing your everyday moments. Personalizing your device to suit your needs can enhance your interaction with it. How is your camera set up? Are all of your sound settings adjusted to your preference? Let’s explore this. Your phone’s camera includes various features. With a 50MP camera, it’s almost impossible to take a bad shot. One feature you have is Live Focus. The Live Focus video options allow you to alter the background of your videos with just a tap. You can experiment with different styles to personalize your videos, whether you’re using the rear or front camera. To learn more about your camera’s settings and how to capture the best shot every time, please refer to the link provided below. When it comes to sound quality, it’s a matter of personal taste. How do you prefer your phone to sound? In your device's Settings, you can navigate to "Sounds and vibrations" and select "Sound quality and effects" to customize your audio settings. With the Equalizer, you can either choose a preset that meets your taste or create a custom setting. Regarding your phone’s performance, a simple optimization can significantly enhance its functionality. In Settings, go to "Device care" and tap "Optimize now." This will close background apps, detect malware, and address storage issues to ensure an optimal experience. Completing this regularly can be beneficial! We hope these troubleshooting steps improve your experience with your device. We value your feedback, and thank you for being a part of the Samsung community! -Ty
Capture amazing shots with your Galaxy phone's cameras
https://www.samsung.com/us/support/answer/ANS10002543/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product are easy to use.
on February 12, 2025
Posted by: Lovebug
[This review was collected as part of a promotion.] The only complaint I would have is, when using the talk to text, it does not relay my speech very well. Even when enunciation of the word is expressed. Outside of that this device is seamless.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm new to samsung and I'm loving this phone
on February 12, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] So I usually gravitated toward LGbor Motorola phones but, this time I wanted to try the Samsung galaxy seris of phones. The phone has a great deal of data space compared to what I'm used to for a phone that was worth a couple hundred dollars. The phone is alot faster then what I was used to for a mid level smartphone. The only thing I really struggle with the A14 model is the txt keyboard us a bit small for my fingers which slows down my texting at times. I have no other complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a good device for the price and reliable.
on February 12, 2025
Posted by: Strawberryblonde04
[This review was collected as part of a promotion.] I use my my phone primarily for personal use. I check emails and review apps on the device.
Value
5
Response from Samsung USBy R&R, May 29, 2025
Hi Strawberryblonde04,
Thank you for letting us know how it is going with your Galaxy A15 5G. We love hearing how our products enhance your daily routine! Your feedback motivates us to keep creating with purpose. Thank you for choosing Samsung! We love hearing success stories like yours.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how it is going with your Galaxy A15 5G. We love hearing how our products enhance your daily routine! Your feedback motivates us to keep creating with purpose. Thank you for choosing Samsung! We love hearing success stories like yours.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone always works and get a good signal
on February 12, 2025
Posted by: Hooptyracer1
[This review was collected as part of a promotion.] Not to mention the seamless action across apps. And togather with a galaxy watch is where they really shine togather
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on February 12, 2025
Posted by: MRDport
[This review was collected as part of a promotion.] This device does seamless action across apps. It also takes really good photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
the memory is not good on this phone
on February 12, 2025
Posted by: comst27
[This review was collected as part of a promotion.] it doesn't have enough memory at all and you cannot get on it when it's on the charger
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size & "Seamless actions across apps"
on February 12, 2025
Posted by: Kitty805
[This review was collected as part of a promotion.] Perfect size to hold and use comfortably & "Seamless actions across apps"
Value
5
Written by a customer while visiting Samsung US