Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
This phone is... well, okay... no more.
on February 16, 2025
Posted by: Jessie
[This review was collected as part of a promotion.] This phone,since I purchased it, has glitches out. It stalls constantly. The battery dies fairly fast.
The camera is pretty good... I really need to get a new phone.
The camera is pretty good... I really need to get a new phone.
Value
3
Response from Samsung USBy R&R, February 21, 2025
Hello There Jessie,
We are happy to hear that you have the Galaxy A15 5G and that you are enjoying the camera on your phone. Capturing great moments is always a highlight of the Galaxy experience. Your device is designed for reliability, and optimizing it can enhance its overall performance. A few troubleshooting steps can significantly improve how you interact with your device. The Quick Optimization feature boosts your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. Just follow these steps: From Settings, swipe to and tap on Device care. Then tap on "Optimize now" and select "Done." To ensure that the benefits take effect, please restart your device. For more detailed information, please refer to the article linked below. Thank you for reaching out, and we appreciate your trust in Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are happy to hear that you have the Galaxy A15 5G and that you are enjoying the camera on your phone. Capturing great moments is always a highlight of the Galaxy experience. Your device is designed for reliability, and optimizing it can enhance its overall performance. A few troubleshooting steps can significantly improve how you interact with your device. The Quick Optimization feature boosts your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. Just follow these steps: From Settings, swipe to and tap on Device care. Then tap on "Optimize now" and select "Done." To ensure that the benefits take effect, please restart your device. For more detailed information, please refer to the article linked below. Thank you for reaching out, and we appreciate your trust in Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENT PHONE
on February 16, 2025
Posted by: LEP2316
[This review was collected as part of a promotion.] This is an excellent phone for someone on a budget. It has seamless streaming for watching videos or playing my Xbox games on cloud gaming. The user-interface is easy to navigate and will be an awesome phone for users of almost any age!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Performance with Room for Improvement
on February 16, 2025
Posted by: Codmwterp
[This review was collected as part of a promotion.] I initially rated the Samsung A15 5G at 3 stars due to early reservations, but after extended use on T-Mobile, I’m now confident in giving it a 4. The device delivers reliable performance and a consistent 5G experience that suits everyday needs. While areas like camera quality and battery longevity could be enhanced, the overall functionality and regular software updates show promising improvements. This smartphone is a dependable choice for those seeking a blend of innovation and practicality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A15 5G
on February 16, 2025
Posted by: Lovephone
[This review was collected as part of a promotion.] This phone is great! I haven't had any issues with it. When taking photos the pictures turn out great! When streaming video the picture is clear. Just love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is easy to use. It has great features.
on February 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I like the seamless actions across the app. My A15 phone looks and works great. I use it for work and everything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great budget phone that's well rounded in features
on February 16, 2025
Posted by: Frankogb702
[This review was collected as part of a promotion.] Great budget friendly 5g phone that is the perfect medium for the price range. Mid range specs not the fastest but also not the slowest either
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Excellent gameing and performance
on February 16, 2025
Posted by: Buckshot
[This review was collected as part of a promotion.] Seamless actions across apps. To of the line performance.
Value
3
Response from Samsung USBy R&R, February 21, 2025
Bonjour Buckshot,
We are thrilled that you are enjoying the gaming and performance capabilities of your Galaxy A15 5G. Staying connected and having access to your information for both entertainment and productivity is essential. Your Galaxy A15 5G has been built and designed to meet your needs efficiently and smoothly. We hope you continue to enjoy playing games on your device and discovering everything you can do on your phone. Thank you for sharing your thoughts, and we appreciate you as a valued Samsung customer! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled that you are enjoying the gaming and performance capabilities of your Galaxy A15 5G. Staying connected and having access to your information for both entertainment and productivity is essential. Your Galaxy A15 5G has been built and designed to meet your needs efficiently and smoothly. We hope you continue to enjoy playing games on your device and discovering everything you can do on your phone. Thank you for sharing your thoughts, and we appreciate you as a valued Samsung customer! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
How amazing my galaxy A15 works
on February 16, 2025
Posted by: Imredzz1
[This review was collected as part of a promotion.] I own the samsung A15 phone. It is very easy to navigate seamlessly through my apps. I am not phone "savy" by any means but this phone works for me. I send and recieve pics and video to and from family constantly! The quality is above what i expected for the price. I love this phone, even got one for my husband and grandson.
Value
5
Written by a customer while visiting Samsung US