Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This product has pretty good features
on July 12, 2025
Posted by: CommanderHundo1262
[This review was collected as part of a promotion.] I like the gaming on this particular phone including the Galaxy AI when I asked a questions and just quiz it on different thoughts that go on in my head I really like it
Value
4
Response from Samsung USBy R&R, July 16, 2025
Hello there CommanderHundo1262,
Thank you so much for sharing your thoughts on your Galaxy A15 5G! It’s wonderful to hear how much you’re exploring and enjoying your device. The 6.5-inch immersive display makes gaming a real treat, and with the powerful octa-core processor, you’re all set for nonstop fun. The 5000 mAh battery ensures you stay connected and powered up for longer, so you can do what you love without worry. While this model doesn’t yet feature the full rollout of Galaxy AI, it still comes packed with smart features to improve your experience. You can enjoy AI-powered tools like Gemini for quick quizzes and Google Assistant to help you manage your day. We truly appreciate your review and are delighted to have you as part of the Samsung family!
-Ty
Samsung Support
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Thank you so much for sharing your thoughts on your Galaxy A15 5G! It’s wonderful to hear how much you’re exploring and enjoying your device. The 6.5-inch immersive display makes gaming a real treat, and with the powerful octa-core processor, you’re all set for nonstop fun. The 5000 mAh battery ensures you stay connected and powered up for longer, so you can do what you love without worry. While this model doesn’t yet feature the full rollout of Galaxy AI, it still comes packed with smart features to improve your experience. You can enjoy AI-powered tools like Gemini for quick quizzes and Google Assistant to help you manage your day. We truly appreciate your review and are delighted to have you as part of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on July 12, 2025
Posted by: DeplorablDiva
[This review was collected as part of a promotion.] I use my Galaxy all day, for everything, from alarms and scheduling, to shopping, to gaming and streaming. I especially like how its compatible with my smart TV. Oh, and don't get me started on "Galaxy AI". It's the best for older folks, like me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone at a good price.
on July 12, 2025
Posted by: bogrunner
[This review was collected as part of a promotion.] This is not the phone to buy if you want the best of everything in one package, but if your looking for a middle of the road phone that won't break the bank, this maybe what you're looking for.
My wife and I have the same phones. They take great photos, I can play games on them, along with everything else I need to do online.
We have not been disappointed in this product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on July 12, 2025
Posted by: Wolfeman53
[This review was collected as part of a promotion.] I like the way it looks. It's easy to maneuver and setup
Value
5
Response from Samsung USBy R&R, July 14, 2025
Hello Wolfeman53,
Thank you for reaching out and sharing how it is going! It a great device that easy to use, and with Samsung Smart Switch, setting up the new device is easier than ever especially if you have transferring from another device. We thrilled that your Galaxy A15 5G is helping you navigate your day to day. Thank you for your review and thank you for being a part of the Samsung community.
-Ty
Samsung Support
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Thank you for reaching out and sharing how it is going! It a great device that easy to use, and with Samsung Smart Switch, setting up the new device is easier than ever especially if you have transferring from another device. We thrilled that your Galaxy A15 5G is helping you navigate your day to day. Thank you for your review and thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The features on this phone go beyond expectations
on July 12, 2025
Posted by: Nayterbug
[This review was collected as part of a promotion.] I absolutely did not realize how much something like a Samsung Galaxy phone could make my everyday life so much easier and smoother. Between keeping my finances organized, my documents filed accordingly and let's not forget how Galaxy AI answers all of my questions.. it even keeps me company when I get bored.. the phone and it's features are user friendly.. super easy to use yet Super useful
Value
5
Response from Samsung USBy R&R, July 16, 2025
Hey Nayterbug,
Thank you so much for such a thoughtful and enthusiastic review. We love hearing how the Galaxy A15 5G is making daily life smoother, from keeping finances in check to staying entertained during downtime. It’s always a win when technology feels effortless and works for you. While the Galaxy AI isn’t part of this model’s features, we are thrilled that you are enjoying an intelligent experience powered by tools like Google Assistant. With One UI 7.0, Gemini brings even more smart capabilities to your fingertips. It’s amazing what this device can do, all while keeping things simple, sleek, and seriously helpful. Thanks again for sharing your Samsung story.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you so much for such a thoughtful and enthusiastic review. We love hearing how the Galaxy A15 5G is making daily life smoother, from keeping finances in check to staying entertained during downtime. It’s always a win when technology feels effortless and works for you. While the Galaxy AI isn’t part of this model’s features, we are thrilled that you are enjoying an intelligent experience powered by tools like Google Assistant. With One UI 7.0, Gemini brings even more smart capabilities to your fingertips. It’s amazing what this device can do, all while keeping things simple, sleek, and seriously helpful. Thanks again for sharing your Samsung story.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
There isn't a bad quality I find with this product
on July 12, 2025
Posted by: ProudUserAtHome
[This review was collected as part of a promotion.] This device has been nothing but a blessing in my life. It helps me complete assignments, communicate easily with friends and family, makes payments as simple as one plus one, takes the clearest pictures of whatever I can dream of, and so much more. I don't know what I would do without it in life, and I am ever grateful for it's assistance to me with everything that needed the help. To those who read this review, I ask that you try it out yourself or at least recommend it to those who seem unsatisfied with the device they currently use. This has truly made my life so much easier and enjoyable, and I pray that others will be able to receive the same experience I did from this. I truly see this as a five star product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone but I wish I could get a upgrade
on July 11, 2025
Posted by: Birdwalk
[This review was collected as part of a promotion.] I love my phone but I wish I could go for an upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is pretty slow but it makes phone cal
on July 11, 2025
Posted by: HILLBILLY
[This review was collected as part of a promotion.] I use my galaxy for personal use like phone calls and text messages.
Value
3
Response from Samsung USBy R&R, July 14, 2025
Howdy HillBilly,
It’s fantastic to hear that the Galaxy A15 5G has become your trusted companion throughout the day! This device is designed for convenience and ensures you stay connected, all while enjoying the incredible speed of 5G. If you ever find your device lagging a bit, a simple optimization process can work wonders. Just a quick tap can refresh your phone’s performance; it's as easy as one click! To optimize, navigate to Settings, swipe to Device Care, hit Optimize Now, and you’re all set. For more tips on maintaining your device’s smooth performance, check out the information linked below. We truly appreciate your feedback and value you as part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s fantastic to hear that the Galaxy A15 5G has become your trusted companion throughout the day! This device is designed for convenience and ensures you stay connected, all while enjoying the incredible speed of 5G. If you ever find your device lagging a bit, a simple optimization process can work wonders. Just a quick tap can refresh your phone’s performance; it's as easy as one click! To optimize, navigate to Settings, swipe to Device Care, hit Optimize Now, and you’re all set. For more tips on maintaining your device’s smooth performance, check out the information linked below. We truly appreciate your feedback and value you as part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US