Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Very good phone
on March 4, 2025
Posted by: Tamtam
[This review was collected as part of a promotion.] Great phone seamless actions in all apps. No problems with battery, speed or losing any of my calls? Has more features than my last phone. Have nothing bad to say.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on March 4, 2025
Posted by: Breezybabixox
[This review was collected as part of a promotion.] I use my phone for literally everything,work,movies,games,social media. It has a great camera also.
Value
5
Response from Samsung USBy R&R, May 21, 2025
What’s up? Breezybabixox,
We're delighted that the Galaxy A15 5G is meeting your expectations! From design to performance, it’s created to elevate your experience. If you love the camera on your Galaxy A15 5G, please check out the article linked below: “Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G.” We’re happy to hear it fits your lifestyle so well! Thanks for choosing Samsung.
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
-Ty
Samsung Support
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We're delighted that the Galaxy A15 5G is meeting your expectations! From design to performance, it’s created to elevate your experience. If you love the camera on your Galaxy A15 5G, please check out the article linked below: “Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G.” We’re happy to hear it fits your lifestyle so well! Thanks for choosing Samsung.
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
this product has excellentfeatures
on March 4, 2025
Posted by: shellbelle
[This review was collected as part of a promotion.] The new seamless features are crossed apps.There's a plus and hopes a lot more than I thought . it has an excellent screen.
Screen
Screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like it it works okay
on March 4, 2025
Posted by: Tammyttl48
[This review was collected as part of a promotion.] It's easy to use when you are literate just easier to you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love my galaxy watch. It's so light .
on March 3, 2025
Posted by: Squirel
[This review was collected as part of a promotion.] Love then capabilities
I like how u barely notice it's there. It is really helpful when I'm on the go. I am ready tohave gemini on it.
I like how u barely notice it's there. It is really helpful when I'm on the go. I am ready tohave gemini on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on March 3, 2025
Posted by: MissDee
[This review was collected as part of a promotion.] It has good picture quality.
Battery life it's excellent I don't need to carry a charger everything.
It's user friendly
Battery life it's excellent I don't need to carry a charger everything.
It's user friendly
Value
5
Response from Samsung USBy R&R, May 20, 2025
Howdy MissDee,
Thank you for the great feedback! We are so glad to hear you are enjoying the picture quality, lasting battery life, and user-friendly design of the Galaxy A15 5G. It’s built to keep up with your day without needing to reach for a charger constantly. You’ve made a fantastic choice—glad to hear it’s working just as it should. Thanks for making Samsung your go-to choice!
-Ty
Samsung Support
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Thank you for the great feedback! We are so glad to hear you are enjoying the picture quality, lasting battery life, and user-friendly design of the Galaxy A15 5G. It’s built to keep up with your day without needing to reach for a charger constantly. You’ve made a fantastic choice—glad to hear it’s working just as it should. Thanks for making Samsung your go-to choice!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
I am pleased that this phone has good Audio Sound
on March 3, 2025
Posted by: StringBean721
[This review was collected as part of a promotion.] I am pleased with how I can still hear my phone without the speaker on at at lound enough volume that I don't have to hold it at all and still have a normal conversation. I also enjoy the seamless actions across apps which are Now Brief
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Why does it do things
on March 3, 2025
Posted by: Hollywood719
[This review was collected as part of a promotion.] It does things i dont want and its annoying
Like the screen brightness and talks while i type
Like the screen brightness and talks while i type
Value
1
Response from Samsung USBy R&R, March 6, 2025
Hey hey Hollywood719,
Thank you for sharing your experience with your Galaxy A15 5G. Your feedback is very insightful and helps us explore the features available on your device. Based on what you've mentioned, it seems there may be some accessibility features enabled.
If you notice your screen brightness adjusting at different times, your phone’s adaptive brightness feature may be activated. This feature automatically adjusts your screen brightness based on the lighting around you. You can turn this option on or off by following these steps:
1. Open **Settings**.
2. Tap on **Display**.
3. Look for the **Adaptive brightness** option and tap the switch to turn it on or off.
Regarding your phone speaking while you type, it seems that either TalkBack or Voice Assistant may be enabled. To disable these options, follow these steps:
1. Use two fingers to swipe down from the top of the screen and tap the **Settings** icon.
2. Double-tap the icon to open the Settings menu.
3. Use two fingers to swipe through the menu until you reach **Accessibility** and double-tap it.
**For TalkBack:**
1. Tap **TalkBack** and double-tap it.
2. Tap the switch at the top of the screen and double-tap it.
3. Tap **Turn off** and double-tap it again. TalkBack will now be disabled.
**For Voice Assistant:**
1. Tap **Screen reader** and double-tap.
2. Tap the switch next to **Voice Assistant** and double-tap it.
3. Tap **Turn off** and double-tap once more. Voice Assistant will now be turned off.
We hope this guidance helps you. If you need further assistance, please feel free to reach out to our Samsung Support Team. We are here to help you get your phone working the way you prefer. Thank you for contacting us, and thank you for choosing Samsung! -Ty
Use TalkBack or Voice Assistant on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10002553/#:~:text=The%20TalkBack%20feature%20(also%20known,longer%20need%20to%20use%20it.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
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Facebook
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Thank you for sharing your experience with your Galaxy A15 5G. Your feedback is very insightful and helps us explore the features available on your device. Based on what you've mentioned, it seems there may be some accessibility features enabled.
If you notice your screen brightness adjusting at different times, your phone’s adaptive brightness feature may be activated. This feature automatically adjusts your screen brightness based on the lighting around you. You can turn this option on or off by following these steps:
1. Open **Settings**.
2. Tap on **Display**.
3. Look for the **Adaptive brightness** option and tap the switch to turn it on or off.
Regarding your phone speaking while you type, it seems that either TalkBack or Voice Assistant may be enabled. To disable these options, follow these steps:
1. Use two fingers to swipe down from the top of the screen and tap the **Settings** icon.
2. Double-tap the icon to open the Settings menu.
3. Use two fingers to swipe through the menu until you reach **Accessibility** and double-tap it.
**For TalkBack:**
1. Tap **TalkBack** and double-tap it.
2. Tap the switch at the top of the screen and double-tap it.
3. Tap **Turn off** and double-tap it again. TalkBack will now be disabled.
**For Voice Assistant:**
1. Tap **Screen reader** and double-tap.
2. Tap the switch next to **Voice Assistant** and double-tap it.
3. Tap **Turn off** and double-tap once more. Voice Assistant will now be turned off.
We hope this guidance helps you. If you need further assistance, please feel free to reach out to our Samsung Support Team. We are here to help you get your phone working the way you prefer. Thank you for contacting us, and thank you for choosing Samsung! -Ty
Use TalkBack or Voice Assistant on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10002553/#:~:text=The%20TalkBack%20feature%20(also%20known,longer%20need%20to%20use%20it.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US