Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product. 
(
63 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
Great phone
on March 17, 2025
Posted by: Mamabird
[This review was collected as part of a promotion.] Seamless actions across apps, runs great, good quality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really great device
on March 17, 2025
Posted by: Mav8732
[This review was collected as part of a promotion.] Great for streaming sports and connecting with friends
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great features and works well
on March 17, 2025
Posted by: Loverboy
[This review was collected as part of a promotion.] Overall, the product works very well, but if streaming or gaming It seems to move slow.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works for intended purpose not a ton of storage.
on March 17, 2025
Posted by: LoveDollyP
[This review was collected as part of a promotion.] Seamless action from app to app but it is lacking in the storage dept. As someone who love to take pictures and videos it is to little space.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Low ram makes the device seem slow
on March 17, 2025
Posted by: AtomskIV
[This review was collected as part of a promotion.] Features are fantastic but the phone has a lot of hang ups when using apps. The 4gb of ram makes the phone feel very old instead of like a new device.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is great for everyday.
on March 17, 2025
Posted by: Bowler2025
[This review was collected as part of a promotion.] I like that you can use fingerprint as security options. Face also
One thing that is disappointing is that you can not have a different sound for notifications and text.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it and it takes great pictures
on March 17, 2025
Posted by: SuzieQ
[This review was collected as part of a promotion.] Fast downloading and easy to work or learn how too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The phone is ok
on March 17, 2025
Posted by: Qtip2280
[This review was collected as part of a promotion.] The a15 is OK. It does have lots of storage. But it does get laggie alot, even on wifi. It's pretty tough. I do drop it often but that is because the phone without a case is slick and will slid out of your hands.
Value
3 out of 5
3
Response from Samsung USBy R&RMarch 19, 2025
Greetings Qtip2280,

Thank you for sharing your experience with your Galaxy A15 5G! Its generous storage and durability make it a great choice for everyday use. A sleek design can sometimes feel extra smooth, so pairing it with a stylish case might enhance your grip while keeping it protected. We thank you for your review. Your support means a lot to us at Samsung!

-Ty

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Written by a customer while visiting Samsung US
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