Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I love this phone!
on March 17, 2025
Posted by: Daniymrose
[This review was collected as part of a promotion.] I got a15 as one of my business phones veey great value at anf affordable price.
Graphics and screen quality are amazing.
Vibrant colors, smooth function.
Graphics and screen quality are amazing.
Vibrant colors, smooth function.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's okay I'd like to have the newest one the s35
on March 17, 2025
Posted by: Felicia
[This review was collected as part of a promotion.] I would love the newest gaxly s35 one I always had a Samsung galaxy different ones I love them I pick them over all the phones so I recommend them to anyone I want the newest one but can't afford it can't buy it whichbi wish I could get it so so bad but I live mine still but want a new one I wish anyway
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Well made phone
on March 17, 2025
Posted by: Cintyche
[This review was collected as part of a promotion.] Fast even for being an older phone. Nice amount of storage and the photo quality is nice! The seamless actions across apps is very handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Phone rechargeable method
on March 17, 2025
Posted by: Texasbaby
[This review was collected as part of a promotion.] Phone stopped charging. I tried restarting phone, using different charges and different outlets as well. Nothing works.
Value
1
Response from Samsung USBy R&R, March 19, 2025
Howdy Texasbaby,
Thank you for reaching out to us about your Galaxy A15 5G device. We understand it can be frustrating when your device isn't charging correctly. We want to walk you through some troubleshooting steps. First, please check for any physical damage to your device, charger, and USB cable. Look for signs of liquid damage, which can be indicated by a pink or red mark inside the SIM or SD card slot if exposed to moisture. Also, inspect the USB connections for any corrosion or bent pins and ensure that no dust or foreign materials obstruct the connections. It's important to use an authentic Samsung charger. Try charging your device with a verified Samsung travel charger plugged into a working outlet for at least one hour. If your battery is completely depleted, the battery charging indicator may take up to 10 minutes to appear on the screen. Test your device with another Samsung charger to see if that resolves the matter. If you've gone through these troubleshooting steps and the behavior persists, please contact our Samsung Support Team for further assistance. We are here to help, and we appreciate your choice of Samsung!
-Ty
Samsung phone or tablet will not charge
https://www.samsung.com/us/support/troubleshoot/TSG10001462/#samsung-phone-or-tablet-will-not-charge-with-a-wired-charger
Samsung Support
smsng.us/Samsung-Support
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Facebook
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Thank you for reaching out to us about your Galaxy A15 5G device. We understand it can be frustrating when your device isn't charging correctly. We want to walk you through some troubleshooting steps. First, please check for any physical damage to your device, charger, and USB cable. Look for signs of liquid damage, which can be indicated by a pink or red mark inside the SIM or SD card slot if exposed to moisture. Also, inspect the USB connections for any corrosion or bent pins and ensure that no dust or foreign materials obstruct the connections. It's important to use an authentic Samsung charger. Try charging your device with a verified Samsung travel charger plugged into a working outlet for at least one hour. If your battery is completely depleted, the battery charging indicator may take up to 10 minutes to appear on the screen. Test your device with another Samsung charger to see if that resolves the matter. If you've gone through these troubleshooting steps and the behavior persists, please contact our Samsung Support Team for further assistance. We are here to help, and we appreciate your choice of Samsung!
-Ty
Samsung phone or tablet will not charge
https://www.samsung.com/us/support/troubleshoot/TSG10001462/#samsung-phone-or-tablet-will-not-charge-with-a-wired-charger
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This products phone has high quality camera built
on March 17, 2025
Posted by: Enjoyerofgames
[This review was collected as part of a promotion.] I use my phone for playing games in high quality screen and it doesn't lag because of how good the phone is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast
on March 17, 2025
Posted by: Chrischris
[This review was collected as part of a promotion.] It's super fast with seamless actions and a ton of mem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to navigate
on March 17, 2025
Posted by: Duggan
[This review was collected as part of a promotion.] Everything is easy to get to or find. I use my phone for just about everything. Health ring, Alexa and much more. Downloading apps is a breeze. As well as removing the app. Pictures are amazing, the edit features are awesome. There not much I can't do with this phone. Even when I transfer to a new model it takes no time to get contacts and previous apps loaded on the new phone. Thanks for making my life a little easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A15-5g samsung galaxy phone
on March 17, 2025
Posted by: Pmangia
[This review was collected as part of a promotion.] Too many glitches and slow performance. Activates sites without clicking.
Value
3
Response from Samsung USBy R&R, March 19, 2025
Hi Pmangia,
Thank you for reaching out and sharing your experience with Galaxy A15 5G! After some time, you may notice signs of your device slowing down. Usually, this is an indicator that your phone may be due for a software update. While ensuring your phone is connected to the internet, on your device, head over to the Settings option, swipe to it, and tap Software update and System updates. It will vary between models. Tap Download and install or Check for software updates. It will begin downloading if an update is available, though you may need to tap Download now on some devices. Follow the on-screen instructions to install the update when the download is complete. Once updated, restart your device for the change to take effect. Thank you for sharing your insight with us. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with Galaxy A15 5G! After some time, you may notice signs of your device slowing down. Usually, this is an indicator that your phone may be due for a software update. While ensuring your phone is connected to the internet, on your device, head over to the Settings option, swipe to it, and tap Software update and System updates. It will vary between models. Tap Download and install or Check for software updates. It will begin downloading if an update is available, though you may need to tap Download now on some devices. Follow the on-screen instructions to install the update when the download is complete. Once updated, restart your device for the change to take effect. Thank you for sharing your insight with us. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US