Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
Way too slow
on July 15, 2025
Posted by: Bonbon
[This review was collected as part of a promotion.] Loved galaxy a15 but i have owed lessthan year .its too slow.
Value
2
Response from Samsung USBy R&R, July 15, 2025
Hey bonbon,
Thank you for reaching out and sharing your experience with your Galaxy A15 5G. If your device is not performing optimally as it once did, a quick optimization can enhance its overall functionality. The Quick Optimization feature is designed to boost performance by identifying apps that drain battery life, clearing out unnecessary data, deleting unwanted files, scanning for potential malware, and closing background apps.
Optimizing your phone is straightforward. Simply navigate to Settings, swipe to tap Device care, select Optimize now, and then tap Done. For additional tips on keeping your device running smoothly, be sure to check out the online article titled “Keep your Galaxy phone or tablet from slowing down with Device Care.” We appreciate your feedback, and thank you for being part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out and sharing your experience with your Galaxy A15 5G. If your device is not performing optimally as it once did, a quick optimization can enhance its overall functionality. The Quick Optimization feature is designed to boost performance by identifying apps that drain battery life, clearing out unnecessary data, deleting unwanted files, scanning for potential malware, and closing background apps.
Optimizing your phone is straightforward. Simply navigate to Settings, swipe to tap Device care, select Optimize now, and then tap Done. For additional tips on keeping your device running smoothly, be sure to check out the online article titled “Keep your Galaxy phone or tablet from slowing down with Device Care.” We appreciate your feedback, and thank you for being part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Screen unbelievable never crack yet knocking on th
on July 15, 2025
Posted by: Drewishome52
[This review was collected as part of a promotion.] Never let me down far the best of all the phone I recently used..
Value
5
Response from Samsung USBy R&R, July 15, 2025
It’s great to hear that your Galaxy A15 5G is working well for you, Drewishome52! We're really happy to know it’s becoming a reliable companion that surpasses your expectations. Its durability makes it a perfect choice for those always on the move. Keep taking good care of your device, and thank you so much for being a valued part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
THIS IS ONE OF MY FAVORITE PHONES YET
on July 14, 2025
Posted by: KARMAZIN43
[This review was collected as part of a promotion.] My galaxy AI 15 hasn't failed me yet everyday I'm learning something new on this devices I love it
Value
5
Response from Samsung USBy R&R, July 15, 2025
Hello KARMAZIN43,
Thank you so much for sharing how your Galaxy A15 5G is working out for you! It’s wonderful to hear that your device has seamlessly become a part of your life, helping you explore endless possibilities and keep up with your daily routines. If you're interested in discovering even more features, be sure to check out, “Essential features on the Galaxy A15 5G, A25 5G, and A35 5G.” We truly appreciate your review and are grateful to have you as a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing how your Galaxy A15 5G is working out for you! It’s wonderful to hear that your device has seamlessly become a part of your life, helping you explore endless possibilities and keep up with your daily routines. If you're interested in discovering even more features, be sure to check out, “Essential features on the Galaxy A15 5G, A25 5G, and A35 5G.” We truly appreciate your review and are grateful to have you as a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and easy to use. Has excellent features!
on July 14, 2025
Posted by: JWisDead
[This review was collected as part of a promotion.] I love that my Samsung Galaxy has the a.i. feature! It makes it easier to use!!!! Very affordable phone! Gets great signal!
Value
5
Response from Samsung USBy R&R, July 15, 2025
Howdy there,
We're so excited to hear you're enjoying your Galaxy A15 5G and getting the most out of its smart features like Awesome Intelligence! It's wonderful that your device helps enhance your experience with Gemini and handy tools like Google Assistant. We designed this phone to be user-friendly, packed with essential productivity features, and perfect for switching effortlessly to fun entertainment. We're delighted you're staying connected and part of the Samsung family. Thank you for being with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're so excited to hear you're enjoying your Galaxy A15 5G and getting the most out of its smart features like Awesome Intelligence! It's wonderful that your device helps enhance your experience with Gemini and handy tools like Google Assistant. We designed this phone to be user-friendly, packed with essential productivity features, and perfect for switching effortlessly to fun entertainment. We're delighted you're staying connected and part of the Samsung family. Thank you for being with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Price perfect.
on July 14, 2025
Posted by: LadyJane
[This review was collected as part of a promotion.] All the features yous expect from a top tier series without the top tier cost. Totally customizable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phpnè os great
on July 14, 2025
Posted by: Ericsdream
[This review was collected as part of a promotion.] Thos phone is great for great for playing games and scrollimg the internet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the privacy features
on July 14, 2025
Posted by: Samsungrocks91
[This review was collected as part of a promotion.] I use this device for everything. (Literally) if it weren't for the glide function on the key pay I not be typing.
Value
5
Response from Samsung USBy R&R, July 16, 2025
Howdy Samsungrocks91,
It’s wonderful to hear that you find the Galaxy A15 5G an excellent companion to help you manage your day! We aimed to create a device that allows you to easily perform various tasks. If keeping your privacy secure is important to you, you'll be pleased to know that the A15 5G comes with up to four years of OS updates and five years of security updates, ensuring it stays reliable and protected. With so many features on your keyboard, like the classic swiping for smooth scrolling and the highly accurate predictive text, typing feels effortless. We're truly grateful for your review and thrilled to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s wonderful to hear that you find the Galaxy A15 5G an excellent companion to help you manage your day! We aimed to create a device that allows you to easily perform various tasks. If keeping your privacy secure is important to you, you'll be pleased to know that the A15 5G comes with up to four years of OS updates and five years of security updates, ensuring it stays reliable and protected. With so many features on your keyboard, like the classic swiping for smooth scrolling and the highly accurate predictive text, typing feels effortless. We're truly grateful for your review and thrilled to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Vividtouchscreen.Durable.Long Battery life.stylish
on July 14, 2025
Posted by: Beviieboo
[This review was collected as part of a promotion.] I love the galaxy a15 amazing features. The battery life is out of this world unbelievable how long it lasts. I didn't have a screen protector and a case for a couple days due to mailing issues and I'm a total clutz but even though I dropped my phone at least 10 times it didn't get any scratches, dents or cracks! The color and design of the A15 is great. I feel like as soon as I take it out my pocket people eyes are drawn to it. I'm a upcoming influencer and the Samsung AI is so easy to use and efficient. I can't even imagine how amazing the A16 is going to be since the A15 is this awesome.
Value
5
Written by a customer while visiting Samsung US