Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I've really enjoyed this phone. It works great!
on March 17, 2025
Posted by: Philip
[This review was collected as part of a promotion.] It doesn't have as much internal memory as some other Galaxy phones, but it has an SD card slot, so I have all the memory I need. It also runs really fast even when I have multiple apps running, whereas my wife's phone cost more, but gets very sluggish when she has more than 2 apps open in the background. I've been very impressed with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I don't have any issues with my phone.
on March 17, 2025
Posted by: Chivo33
[This review was collected as part of a promotion.] Love watching videos and movies on its clear display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 17, 2025
Posted by: Bmurf256
[This review was collected as part of a promotion.] I actually just swapped my Motorola for my Samsung galaxy and I love the phone. It swaps from app to app seamlessly. I use my band lab app the most because the microphone on this phone is phenomenal. I give it a 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is very slow, struggles to keep up
on March 17, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] I use it for tube video, camera for family pictures and videos. Tik tok Facebook and more
Value
3
Response from Samsung USBy R&R, March 19, 2025
Hey there Samsungfan,
We are so happy you are a Galaxy A15 5G fan! Keeping up with family members and checking out all the latest on social media is how we stay connected, and having a mobile device that can help you keep up is essential. The vibrant displays, sleek design, and camera let you express yourself like never before, and you get it all in your Galaxy A15 5G! By doing a quick optimization on your phone, you will notice a significant improvement in its performance. Please check out the article “How to keep your Galaxy phone or tablet from slowing down” to learn more about keeping your device in tip-top shape! We thank you for sharing your experience. Your loyalty means a lot to us!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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We are so happy you are a Galaxy A15 5G fan! Keeping up with family members and checking out all the latest on social media is how we stay connected, and having a mobile device that can help you keep up is essential. The vibrant displays, sleek design, and camera let you express yourself like never before, and you get it all in your Galaxy A15 5G! By doing a quick optimization on your phone, you will notice a significant improvement in its performance. Please check out the article “How to keep your Galaxy phone or tablet from slowing down” to learn more about keeping your device in tip-top shape! We thank you for sharing your experience. Your loyalty means a lot to us!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15 5G
on March 17, 2025
Posted by: Terrie
[This review was collected as part of a promotion.] I love my Samsung A15 5G. It's amazing. I am hooked on Samsung products. Samsung products always meet my needs.
I am able to watch videos, or play games on my Samsung phone.
When I take pictures worth my Samsung phone they come out so good.
I highly recommend any Samsung product., especially their phones.
I am able to watch videos, or play games on my Samsung phone.
When I take pictures worth my Samsung phone they come out so good.
I highly recommend any Samsung product., especially their phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 17, 2025
Posted by: MissKitty
[This review was collected as part of a promotion.] Mostly personal use but great quality photos even bordering on professional looking photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unlocked samsung A15
on March 17, 2025
Posted by: JMMOBILEMECHANIX
[This review was collected as part of a promotion.] Has always been pretty reliable just lately it's been seeming to bogged down so to say I've been pretty good at keeping it freed of space and have a pretty decent SD card in it also. I've not had many complaints about this device .too bad it was able to do e Sim or have the stylus . I've had Notes in the past and really liked them. When I'm able to afford it gonna go for the S25 ultra. But my wife has a s23 ultra and I can do similar tasks and performs pretty well still I'm satisfied with my Samsung over all been durable and is still doing what is needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This is a great phone if you're on a budget
on March 17, 2025
Posted by: Idkhim8
[This review was collected as part of a promotion.] There's some issues I've had and other people I know that have experienced where sometimes you yap on the screen it dosent work, but overall for the price this phone is great especially if you're on a budget.
Value
3
Response from Samsung USBy R&R, March 18, 2025
Hello Idkhim8,
We thank you for taking the time to share your experience with your Galaxy A15 5G device. Your feedback is invaluable as it helps us improve our products and services. Your Galaxy device’s touchscreen is its navigation center, so we understand how worrisome it can be when the touch function isn’t working properly. The touchscreen may not work correctly if a third-party screen protector or accessory is attached. In particular, it may not work well if there is dust or air under the screen protector, if two or more protective films are adhering to the screen, or if the protective film is peeling near the edge of the screen. Remove the screen protector or film if it is peeling or has debris underneath it. If you are keeping the screen protector or film, you can enable the touch sensitivity option to help with taps and touches. Open Settings, then tap Display, and then tap the switch next to Touch sensitivity. Also, ensuring your are completing software updates, will allow for a better functionality with your device. We hope this information helps with tapping on your screen. Thank you for your review. Thanks for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
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Facebook
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We thank you for taking the time to share your experience with your Galaxy A15 5G device. Your feedback is invaluable as it helps us improve our products and services. Your Galaxy device’s touchscreen is its navigation center, so we understand how worrisome it can be when the touch function isn’t working properly. The touchscreen may not work correctly if a third-party screen protector or accessory is attached. In particular, it may not work well if there is dust or air under the screen protector, if two or more protective films are adhering to the screen, or if the protective film is peeling near the edge of the screen. Remove the screen protector or film if it is peeling or has debris underneath it. If you are keeping the screen protector or film, you can enable the touch sensitivity option to help with taps and touches. Open Settings, then tap Display, and then tap the switch next to Touch sensitivity. Also, ensuring your are completing software updates, will allow for a better functionality with your device. We hope this information helps with tapping on your screen. Thank you for your review. Thanks for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US