Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great Product
on March 17, 2025
Posted by: Duke1992
[This review was collected as part of a promotion.] Have had this phone over a year and very reliable and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is the same as galaxy a14
on March 17, 2025
Posted by: Yayast15
[This review was collected as part of a promotion.] Same features on other galaxy a series phones and camera features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has all the features I want or need.
on March 17, 2025
Posted by: Scooter123
[This review was collected as part of a promotion.] I wouldn't use anything else. Easy to use. Very durable when dropped.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best cheapest phone I've had
on March 17, 2025
Posted by: Aceisme1
[This review was collected as part of a promotion.] Great great phone , camera is great Wouldn't have gotten any other phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A15 5G Phone review
on March 17, 2025
Posted by: HAPPY2BME
[This review was collected as part of a promotion.] I use my phone for streaming, social media, and staying in contact with family and friends. We, my husband and I, had the A14 5G and really liked it, but we feel the quality of the A15 5G is lacking. The A15 5G tends to freeze up at times and has to be restarted to solve the problem. We have had our A15 5G phone since Summer 2024. I was hoping to wait until A16 5G was available but we needed new phones and decided to go ahead and purchase the A15 5G. Hoping to make the switch to A16 5G soon.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless across all apps i love it the most
on March 17, 2025
Posted by: Chris5950
[This review was collected as part of a promotion.] I use my samsung every minute of everyday and its completely seeamless across all apps i love my samsung device more then my mom
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This produ t has the worst quality on the market
on March 17, 2025
Posted by: Grandpa
[This review was collected as part of a promotion.] Phone is not working good apps restore everytime and battrry last onle 4 hpurs after used for only 4 mo ths and i have 4 pbone same brand.
Value
1
Response from Samsung USBy R&R, March 19, 2025
Good day Grandpa,
Thank you for reaching out to us and letting us know how it is going with your Galaxy A15 5G. Software updates are like oil changes and tune-ups for your phone- they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. To learn more about completing a software update to improve your phone performance, please see the link below: "How to update your Galaxy phone or tablet." Packed with step-by-step troubleshooting steps, you will be up and on the go in no time. If you need further assistance, please contact our Samsung Support Team to discuss. Thank you for your feedback. We appreciate your trust in Samsung!
-Ty
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out to us and letting us know how it is going with your Galaxy A15 5G. Software updates are like oil changes and tune-ups for your phone- they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. To learn more about completing a software update to improve your phone performance, please see the link below: "How to update your Galaxy phone or tablet." Packed with step-by-step troubleshooting steps, you will be up and on the go in no time. If you need further assistance, please contact our Samsung Support Team to discuss. Thank you for your feedback. We appreciate your trust in Samsung!
-Ty
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Slow slow slow
on March 17, 2025
Posted by: Fishgirl
[This review was collected as part of a promotion.] Very slow. Not crazy bout it at all. Wish I would have gotten a better phone
Value
3
Response from Samsung USBy R&R, March 19, 2025
Aloha Fishgirl,
Thank you for your input on your Galaxy A15 5G! To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. For additional troubleshooting steps, please check out the article posted below to learn more. Remember, we're here to support you every step of the way. Get back to enjoying your beautiful display on your device and capturing all those special moments with your 50MP camera. A quick device clean up will have your device running just as smooth as you like it! Thank you for your feedback. Thanks for being part of the Samsung family!
-Ty
How to keep you Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your input on your Galaxy A15 5G! To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. For additional troubleshooting steps, please check out the article posted below to learn more. Remember, we're here to support you every step of the way. Get back to enjoying your beautiful display on your device and capturing all those special moments with your 50MP camera. A quick device clean up will have your device running just as smooth as you like it! Thank you for your feedback. Thanks for being part of the Samsung family!
-Ty
How to keep you Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US