Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
A good phone.for.the price.
on March 18, 2025
Posted by: WCKhan43
[This review was collected as part of a promotion.] Used every day it never.lets me down.
Can't beat it for the price and the galaxy security.
Can't beat it for the price and the galaxy security.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on March 18, 2025
Posted by: Rick2dude
[This review was collected as part of a promotion.] A good phone can't complain it works ,does what supposed to do I guess lol
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A15 - great pics and video
on March 17, 2025
Posted by: GRAHAMSH8
[This review was collected as part of a promotion.] I do like my A15 for it's photo/video and audio abilities. Does very well for a phone. The audio eraser is awesome when needing to edit video.
My phone could use more memory as it gets bogged down a bit when I have lots of photo and video.
My phone could use more memory as it gets bogged down a bit when I have lots of photo and video.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Am well pleased with my device
on March 17, 2025
Posted by: AlaskanJuiceMan907
[This review was collected as part of a promotion.] I use my device everyday to stay in contact with family, friends, others. also when making new connections.
Periodically i used my device to stream movies, shows & music for entertainment.
Mostly I am surfing the web for questions I need answered or watching YouTube videos to learn new techniques at my job or hacks to make life easier at home
It's a fantastic tool for communication and learning. It's got a remarkable function to switch seamlessly across apps. Which is great because I'm constantly switching between apps for to get the desired result I need... such as going from my email to a word document. From Google maps to my location history to an app I use to keep track of my hours at work. From YouTube to the web looking for answers to questions I need answered. And from Facebook to Tick-Tok to Snapchat, ect. for keeping my friends up to date.
I really am well pleased with my device for it's battery life and the ease at which I am now briefly having to go and search on other older devices.
I'm unfamiliar with any audio eraser feature on my device. But I would be interested in finding out more about it's function and application to aid me on a day to day basis.
Thank you for the chance to be a part of this.
Respectfully yours,
Respectfully yours,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, camera, sound and overall quality
on March 17, 2025
Posted by: Calamity93
[This review was collected as part of a promotion.] Gaming works incredibly well on this device. Streaming is fast and clear. Samsung is the only brand me and my family use. Been with Samsung for 4 years and I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is not my favorite
on March 17, 2025
Posted by: Speedykos2shop
[This review was collected as part of a promotion.] The phone loading is super slow and sometimes I can't make any calls or receive....
Value
2
Response from Samsung USBy R&R, March 20, 2025
Hey, hey Speedykos2shop,
Thank you for sharing your experience with your Galaxy A15 5G! Cell towers can become congested during peak times or in busy areas, which may affect your mobile data experience. Additionally, some carriers may adjust data speeds after you reach a certain limit, or you may notice variations in speed based on location. If you find that your phone has a delayed response when making calls or sending texts, consider resetting your mobile network settings. To do this, open the network settings on your device by navigating to Settings. Then, tap on General management, followed by Reset. Next, select Reset mobile network settings. You may be prompted to enter your security details, so just tap Reset to complete the process. Additional information will be linked in the article below for further guidance on troubleshooting your phone’s mobile network. If you continue to experience delays after trying this step, it may be helpful to contact your carrier to confirm that your phone is receiving a strong signal. Thank you for reaching out, and we appreciate your support—enjoy your Samsung experience!
-Ty
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G! Cell towers can become congested during peak times or in busy areas, which may affect your mobile data experience. Additionally, some carriers may adjust data speeds after you reach a certain limit, or you may notice variations in speed based on location. If you find that your phone has a delayed response when making calls or sending texts, consider resetting your mobile network settings. To do this, open the network settings on your device by navigating to Settings. Then, tap on General management, followed by Reset. Next, select Reset mobile network settings. You may be prompted to enter your security details, so just tap Reset to complete the process. Additional information will be linked in the article below for further guidance on troubleshooting your phone’s mobile network. If you continue to experience delays after trying this step, it may be helpful to contact your carrier to confirm that your phone is receiving a strong signal. Thank you for reaching out, and we appreciate your support—enjoy your Samsung experience!
-Ty
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellant product.
on March 17, 2025
Posted by: Lgm721
[This review was collected as part of a promotion.] Easy to use affordable phone. Seemless switching from apps makes for pleasant interface.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple enough but still cool features.
on March 17, 2025
Posted by: QueenAJ
[This review was collected as part of a promotion.] Simple enough for even the more tech outdated person but still has the newer features. Seamless actions across apps, and great camera with new features to play around with in making your pics fabulous and unique. I use my phone for work as much as creativity and entertainment. Very versatile phone for Many different uses that makes it a great phone for a wider range of customers, even those who aren't on the up and up on all the new tech stuff like myself. I personally love this phone.
Value
5
Written by a customer while visiting Samsung US