Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I had it for 4yr I love it
on March 20, 2025
Posted by: Teetee
[This review was collected as part of a promotion.] I use it to wake me up in the morning.I have a alarm on it.And also help me with my Doctor's appointments.And I watch all types of apps on it YouTube.Tiktok instagram you name it and it's not hard to figure out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the features this phone offers
on March 20, 2025
Posted by: Whiskeygirl1904
[This review was collected as part of a promotion.] It's very easy to use. I love how nice the camera is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 20, 2025
Posted by: Drayko
[This review was collected as part of a promotion.] I use my Samsung device for various video type for music and what can I say? Samsung definitely does it's big one know in performing top notch 3d vintage pictures and videos I love it.
Value
4
Response from Samsung USBy R&R, March 22, 2025
Hiya Drayko,
We love hearing how much you are enjoying your Galaxy A15 5G for music, videos, and more! With its top-notch performance and immersive displays, it’s designed to deliver an amazing multimedia experience. The vibrant screens and smooth playback make it perfect for 3D vintage videos and pictures. We hope you continue creating your favorite Galaxy A15 5G content! Thank you for your review. Thank you for choosing Samsung!
-Ty
Samsung Support
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We love hearing how much you are enjoying your Galaxy A15 5G for music, videos, and more! With its top-notch performance and immersive displays, it’s designed to deliver an amazing multimedia experience. The vibrant screens and smooth playback make it perfect for 3D vintage videos and pictures. We hope you continue creating your favorite Galaxy A15 5G content! Thank you for your review. Thank you for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
I do enjoy using my phone because of great resolut
on March 20, 2025
Posted by: RAFMAN
[This review was collected as part of a promotion.] I normally use my phone after school to listen to music and to watch Netflix and play games. There is great audio and the graphics are very good. I would definitely tell someone to get this phone
Value
4
Response from Samsung USBy R&R, March 25, 2025
Hey RAFMAN,
We are thrilled to hear how much you enjoy the Galaxy A15 5G! Whether you are streaming your favorite shows, gaming, or listening to music, this device truly delivers a smooth and immersive experience. The vibrant graphics and rich audio make it easy to love. We hope you continue to love discovering all your phone has to offer! We thank you for choosing Samsung!
-Ty
Samsung Support
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We are thrilled to hear how much you enjoy the Galaxy A15 5G! Whether you are streaming your favorite shows, gaming, or listening to music, this device truly delivers a smooth and immersive experience. The vibrant graphics and rich audio make it easy to love. We hope you continue to love discovering all your phone has to offer! We thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, very savy and great camera
on March 20, 2025
Posted by: Cookie
[This review was collected as part of a promotion.] Great deals and perks. Alot of storage as well. I would recommend thus to others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay phone on a budget
on March 20, 2025
Posted by: Tioga84
[This review was collected as part of a promotion.] Has great storage space rest is blah slow and has a few bugs when being used for long periods of time and not good for games that have a lot of movement it will crash.
Value
3
Response from Samsung USBy R&R, March 21, 2025
Hey there Tioga84,
Thank you for your feedback on your Galaxy A15 5G! We are glad to hear you are enjoying the generous storage space. A Quick optimization feature enhances your device's performance by effectively managing battery consumption. It identifies apps that use excessive power, clears out unnecessary items from memory, removes unwanted files, scans for potential malware, and closes background applications. With this feature, optimizing your phone becomes a straightforward and efficient process, ensuring you get the most out of your device. You will notice an improved performance once the optimization is completed. The article below details troubleshooting steps that best align with your scenario. We thank you for your review. We're grateful for your support of Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
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Samsung Community
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Thank you for your feedback on your Galaxy A15 5G! We are glad to hear you are enjoying the generous storage space. A Quick optimization feature enhances your device's performance by effectively managing battery consumption. It identifies apps that use excessive power, clears out unnecessary items from memory, removes unwanted files, scans for potential malware, and closes background applications. With this feature, optimizing your phone becomes a straightforward and efficient process, ensuring you get the most out of your device. You will notice an improved performance once the optimization is completed. The article below details troubleshooting steps that best align with your scenario. We thank you for your review. We're grateful for your support of Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Good processing time
on March 19, 2025
Posted by: Broski
[This review was collected as part of a promotion.] The seamless action across apps feature can tend to get buggy on inferior hard and soft ware, but held up great on this phone, even with other apps open in the background.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great for budget needs, but quite buggy.
on March 19, 2025
Posted by: JalyxFontin
[This review was collected as part of a promotion.] I have 3 positives and 3 negatives to share. [After about 8 months of use]
Positives:
1: Durable. I've dropped it a lot, no damage at all.
2: Bright screen. Great brightness.
3: very customizable.
Negatives:
1: Spotify keeps bugging out, bit only on this device. Idk why.
2: its really slow. Tbf, it's a budget phone, I don't expect a lot from it.
3: Keyboard glitch. Sometimes the keyboard will randomly close while I'm typing. Idk why.
Positives:
1: Durable. I've dropped it a lot, no damage at all.
2: Bright screen. Great brightness.
3: very customizable.
Negatives:
1: Spotify keeps bugging out, bit only on this device. Idk why.
2: its really slow. Tbf, it's a budget phone, I don't expect a lot from it.
3: Keyboard glitch. Sometimes the keyboard will randomly close while I'm typing. Idk why.
Value
3
Response from Samsung USBy R&R, March 21, 2025
Howdy JalyxFontin,
Thank you for your detailed review! It's great to hear that you're enjoying the durability, brightness, and customization options of the Galaxy A15 5G. Quick optimization enhances your device's performance by identifying battery-draining apps, clearing unnecessary items, deleting unneeded files, scanning for malware, and closing background apps. It's a simple way to optimize your phone. Please check out the article in the link below to go through some troubleshooting steps to address your device slowing down. We thank you for your wonderful feedback! Your support means a lot to us at Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed review! It's great to hear that you're enjoying the durability, brightness, and customization options of the Galaxy A15 5G. Quick optimization enhances your device's performance by identifying battery-draining apps, clearing unnecessary items, deleting unneeded files, scanning for malware, and closing background apps. It's a simple way to optimize your phone. Please check out the article in the link below to go through some troubleshooting steps to address your device slowing down. We thank you for your wonderful feedback! Your support means a lot to us at Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US