Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product is a fantastic affordable find!
on March 24, 2025
Posted by: MichelleS
[This review was collected as part of a promotion.] Priced wonderfully, amazing high quality ,easy-to-use features, no lags or glitches, all in all... a fantastic affordable phone!!
Value
5
Response from Samsung USBy R&R, March 25, 2025
Howdy MichelleS,
We're delighted to hear that the Galaxy A15 5G impressed you with its smooth performance and user-friendly features! Your feedback highlights precisely why this phone continues to stand out: It is reliable, efficient, and packed with the essentials. We appreciate your kind review. Thanks for making Samsung your go-to choice!
-Ty
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We're delighted to hear that the Galaxy A15 5G impressed you with its smooth performance and user-friendly features! Your feedback highlights precisely why this phone continues to stand out: It is reliable, efficient, and packed with the essentials. We appreciate your kind review. Thanks for making Samsung your go-to choice!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung the best
on March 24, 2025
Posted by: Wiggs912
[This review was collected as part of a promotion.] The screen big and nice has a great camera and lots of staorage
Value
5
Response from Samsung USBy R&R, March 24, 2025
Hi there Wiggs912,
Thank you for reaching out and sharing your experience with the Galaxy A15 5G! The Galaxy A15 5G features a stunning 6.5-inch Super AMOLED display with Vision Booster technology, providing a vibrant and smooth viewing experience. It ensures sharp visuals with a brightness of up to 800 nits and a 90Hz refresh rate. Additionally, the low blue light feature enhances eye comfort during extended use. Capture the finest details of your cherished moments from various perspectives. The Galaxy A15 5G has a 50MP main camera for stunning shots, a 5MP ultra-wide camera for expansive landscapes, a 2MP macro camera for close-ups, and a 13MP front camera for profile-worthy selfies. Go ahead and express your world! We appreciate you awesome review. Thank you for choosing Samsung!
-Ty
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Thank you for reaching out and sharing your experience with the Galaxy A15 5G! The Galaxy A15 5G features a stunning 6.5-inch Super AMOLED display with Vision Booster technology, providing a vibrant and smooth viewing experience. It ensures sharp visuals with a brightness of up to 800 nits and a 90Hz refresh rate. Additionally, the low blue light feature enhances eye comfort during extended use. Capture the finest details of your cherished moments from various perspectives. The Galaxy A15 5G has a 50MP main camera for stunning shots, a 5MP ultra-wide camera for expansive landscapes, a 2MP macro camera for close-ups, and a 13MP front camera for profile-worthy selfies. Go ahead and express your world! We appreciate you awesome review. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
It doesn't worth it
on March 24, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It's good for normal use but in my experience it was imposible to use at least 2 apps at the same time. Those 4gb ram are not enough not even to see instagram or Facebook. Battery was good for all the day and cameras are ok for the price.
Value
2
Response from Samsung USBy R&R, March 25, 2025
Hi ErickMoore,
Thank you for sharing your experience with your Galaxy A15 5G! It’s great to hear the battery life and camera performance stood out for you; those are key features many users enjoy about the Galaxy A15 5G. You can select how much internal storage to use as virtual memory to improve app performance with RAM Plus. RAM Plus is a feature on your Galaxy phone that provides intelligent memory expansion by using your storage as virtual memory. With more memory, you can open more apps in the background and launch apps faster. Check out the article linked below to learn more about RAM Plus. Thank you for your feedback. Thank you for being a valued Samsung customer!
What is RAM Plus and How to Use It?
https://www.samsung.com/sg/support/mobile-devices/what-is-ram-plus-and-how-to-use-it/
-Ty
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Thank you for sharing your experience with your Galaxy A15 5G! It’s great to hear the battery life and camera performance stood out for you; those are key features many users enjoy about the Galaxy A15 5G. You can select how much internal storage to use as virtual memory to improve app performance with RAM Plus. RAM Plus is a feature on your Galaxy phone that provides intelligent memory expansion by using your storage as virtual memory. With more memory, you can open more apps in the background and launch apps faster. Check out the article linked below to learn more about RAM Plus. Thank you for your feedback. Thank you for being a valued Samsung customer!
What is RAM Plus and How to Use It?
https://www.samsung.com/sg/support/mobile-devices/what-is-ram-plus-and-how-to-use-it/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 24, 2025
Posted by: WorkNPlayallday
[This review was collected as part of a promotion.] Seamless action across apps makes gliding through work and personal data a breeze. On the go contactless options and high security options make for easy on the go confidence while using pre-installed apps and customized material. Sound quality is 5 star and high speed performance insured work calls will go through seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It has had it's ups amd downs but has been great.
on March 24, 2025
Posted by: xsicnis
[This review was collected as part of a promotion.] I have used for day to day life such as talking with friends social media and music just wish it more of the S series features to have made it more enjoyable in certain aspects.
Value
3
Response from Samsung USBy R&R, March 24, 2025
Bonjour xsicnis,
Thank you for reaching out and sharing your Galaxy A15 5G feedback! With impressive processing power, spacious memory and storage options, and 5G speed, your device can handle your workload and entertainment. You can stay connected and share all your best moments with friends and loved ones. More time to get productive with a 5,000mAh (typical) battery that lasts 2 days and recharges rapidly with Super Fast Charging. Your phone is delivering the best of the best. Learn more about features you can enjoy on your Galaxy A15 5G by checking out the article “Essential features on the Galaxy A15 5G, A25 5G, and A35 5G.” linked below. We appreciate your insight. Thank you for choosing Samsung!
-Ty
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
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Thank you for reaching out and sharing your Galaxy A15 5G feedback! With impressive processing power, spacious memory and storage options, and 5G speed, your device can handle your workload and entertainment. You can stay connected and share all your best moments with friends and loved ones. More time to get productive with a 5,000mAh (typical) battery that lasts 2 days and recharges rapidly with Super Fast Charging. Your phone is delivering the best of the best. Learn more about features you can enjoy on your Galaxy A15 5G by checking out the article “Essential features on the Galaxy A15 5G, A25 5G, and A35 5G.” linked below. We appreciate your insight. Thank you for choosing Samsung!
-Ty
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
TROUBLE ALL AROUND
on March 24, 2025
Posted by: Downrightdgen
[This review was collected as part of a promotion.] This phone has been the slowest, most glitch filled phone I have experienced . It's opened me up to levels of hacking J never imagined.
Value
2
Response from Samsung USBy R&R, March 24, 2025
Hello Downrightdgen,
We appreciate you for taking the time to share your experience with your Galaxy A15 5G. You can now keep up with the latest for longer. Offered with up to 4 generations of OS upgrades and 5 years of security maintenance, your Galaxy A15 5G stays up-to-date for longer. If your phone is showing signs of slowing down, it may be a good time to check to see if your phone needs a software update. Software updates are like oil changes and tune-ups for your phone or tablet - they keep things running smoothly. To learn more about updating your phone’s software, please check out the article “How to update your Galaxy phone or tablet” to ensure you are getting the most out of your phone and running smoothly. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Thank you for reaching out. We’re grateful for your support of Samsung!
-Ty
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
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We appreciate you for taking the time to share your experience with your Galaxy A15 5G. You can now keep up with the latest for longer. Offered with up to 4 generations of OS upgrades and 5 years of security maintenance, your Galaxy A15 5G stays up-to-date for longer. If your phone is showing signs of slowing down, it may be a good time to check to see if your phone needs a software update. Software updates are like oil changes and tune-ups for your phone or tablet - they keep things running smoothly. To learn more about updating your phone’s software, please check out the article “How to update your Galaxy phone or tablet” to ensure you are getting the most out of your phone and running smoothly. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Thank you for reaching out. We’re grateful for your support of Samsung!
-Ty
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
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Written by a customer while visiting Samsung US
Customer Rating
3
Phone is slow
on March 23, 2025
Posted by: Samsung2
[This review was collected as part of a promotion.] Phone is very slow, even after I turned off animations and anything else I could.
Value
3
Response from Samsung USBy R&R, March 24, 2025
Hi Samsung2,
Thank you for letting us know how it is going with your Galaxy A15 5G! Is your device becoming glitchy and slow? To enhance its performance, clean up your device's memory. Go to Settings and swipe to tap on Device Care. Next, select Memory, and then tap on Clean Now. This feature frees up memory by stopping background apps, which can significantly improve your device's speed. If you want to keep certain apps running in the background, tap on Excluded Apps and add your preferred apps to the list, ensuring they are not closed when you use this feature. Please check out "How to keep your Galaxy phone or tablet from slowing down" to find ways to keep your device at its best performance. Thank you for reaching out. We appreciate you choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Thank you for letting us know how it is going with your Galaxy A15 5G! Is your device becoming glitchy and slow? To enhance its performance, clean up your device's memory. Go to Settings and swipe to tap on Device Care. Next, select Memory, and then tap on Clean Now. This feature frees up memory by stopping background apps, which can significantly improve your device's speed. If you want to keep certain apps running in the background, tap on Excluded Apps and add your preferred apps to the list, ensuring they are not closed when you use this feature. Please check out "How to keep your Galaxy phone or tablet from slowing down" to find ways to keep your device at its best performance. Thank you for reaching out. We appreciate you choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Im really like all samsung galaxy phone
on March 23, 2025
Posted by: Millan1984
[This review was collected as part of a promotion.] I never have any problem why my Samsung galaxy Phone speaker sounds fantastic
Value
5
Response from Samsung USBy R&R, March 24, 2025
Hiya Millan1984,
Thank you for your excellent review of the Galaxy A15 5G. The sound quality and effects features on your Galaxy phone allows you to experience your own mini theater or concert hall. You can adjust settings for Dolby Atmos and explore other audio options, such as the equalizer, UHQ upscaler, and Adapt Sound, to enhance your device's audio experience. Learn more about your device’s audio features in the article “Use Dolby Atmos and other audio features on your Galaxy phone,” linked below. We appreciate your valuable feedback and hope you continue discovering everything your device has to offer. Thank you for choosing Samsung!
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
-Ty
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Thank you for your excellent review of the Galaxy A15 5G. The sound quality and effects features on your Galaxy phone allows you to experience your own mini theater or concert hall. You can adjust settings for Dolby Atmos and explore other audio options, such as the equalizer, UHQ upscaler, and Adapt Sound, to enhance your device's audio experience. Learn more about your device’s audio features in the article “Use Dolby Atmos and other audio features on your Galaxy phone,” linked below. We appreciate your valuable feedback and hope you continue discovering everything your device has to offer. Thank you for choosing Samsung!
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US