Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This phone is everything I was looking for!!
on July 16, 2025
Posted by: SouthernGal
[This review was collected as part of a promotion.] So I just purchased a Samsung Galaxy a15 5G and when I tell ya I absolutely love it! I absolutely love it!! I was needing a phone that can "handle" my lifestyle! Cuz I'm not going to lie I keep a lot of pictures and I'm pretty rough on phones, so I needed something that was affordable has a lot of storage and durable. And this phone has it all so far plus I got this new feature of Gemini! Gemini is a galaxy AI feature that is like your own private sidekick or assistant! You can ask Gemini anything and she will answer you like she knows everything and she knows how to break it all down so you understand too!
Value
4
Response from Samsung USBy R&R, July 16, 2025
Howdy SouthernGal,
Thank you so much for sharing your wonderful review of the Galaxy A15 5G! It’s fantastic to hear you’re loving your new device. You’ve chosen a truly durable phone that’s built to last. It’s loaded with all the essentials, enhanced with smart features like Gemini and Google Assistant. These tools are designed to help you with questions and gather information across multiple apps, improving your overall experience. While Google Assistant is a popular voice assistant for everyday tasks, Gemini offers some extra advanced capabilities as an AI model. If you’re passionate about photography and want to keep your memories forever, the Galaxy A15 5G’s expandable storage lets you save up to 1TB on a microSD card. We truly appreciate your affection for your device, and we’re delighted to have you as part of the Samsung family!
-Ty
Samsung Support
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Thank you so much for sharing your wonderful review of the Galaxy A15 5G! It’s fantastic to hear you’re loving your new device. You’ve chosen a truly durable phone that’s built to last. It’s loaded with all the essentials, enhanced with smart features like Gemini and Google Assistant. These tools are designed to help you with questions and gather information across multiple apps, improving your overall experience. While Google Assistant is a popular voice assistant for everyday tasks, Gemini offers some extra advanced capabilities as an AI model. If you’re passionate about photography and want to keep your memories forever, the Galaxy A15 5G’s expandable storage lets you save up to 1TB on a microSD card. We truly appreciate your affection for your device, and we’re delighted to have you as part of the Samsung family!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on July 16, 2025
Posted by: Bigdogwolfmam
[This review was collected as part of a promotion.] Talk to my family and friends do business an games music
Value
5
Response from Samsung USBy R&R, August 14, 2025
Hi there Bigdogwolfmam,
We love hearing about your experience with the Galaxy A15 5G. Its Super AMOLED display really stands out in everyday use. Thanks for sharing your thoughts, your enthusiasm inspires us. Thank you for being a part of the Samsung Community.
-Ty
Samsung Support
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We love hearing about your experience with the Galaxy A15 5G. Its Super AMOLED display really stands out in everyday use. Thanks for sharing your thoughts, your enthusiasm inspires us. Thank you for being a part of the Samsung Community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This device has great features
on July 16, 2025
Posted by: Crazy4Galaxy
[This review was collected as part of a promotion.] I used this device for everything at first, gaming, social apps, streaming live events and for video chats but after downloading apps and accumulating more data it became sluggish and I was constantly deleting apps and things to make more room for storage but I generally loved this phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on July 16, 2025
Posted by: Bwasme2
[This review was collected as part of a promotion.] This phone has been above and beyond the coolest phone I've ever had and the Ai is amazing.
Value
5
Response from Samsung USBy R&R, July 16, 2025
Hey there Bwasme2,
Thank you so much for reaching out and sharing your love for the Galaxy A15 5G! We’re thrilled to hear that your device is not only meeting but exceeding your expectations; that’s truly wonderful news! It’s fantastic to see you enjoy such a great experience at this excellent value. Embrace the exciting innovations of the A15 5G, and make the most of the fantastic perks available for Galaxy owners. While this model may not yet have the full Galaxy AI rollout, the smart features, such as Gemini and Google Assistant, definitely help make your experience smoother. Whether answering questions or gathering information across multiple apps, these tools are here to support you. Google Assistant is a reliable everyday voice assistant, while Gemini offers advanced capabilities to enhance your interactions. We hope you continue to uncover all the amazing possibilities with your Galaxy A15 5G! Thanks so much for choosing Samsung and being part of our innovative community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you so much for reaching out and sharing your love for the Galaxy A15 5G! We’re thrilled to hear that your device is not only meeting but exceeding your expectations; that’s truly wonderful news! It’s fantastic to see you enjoy such a great experience at this excellent value. Embrace the exciting innovations of the A15 5G, and make the most of the fantastic perks available for Galaxy owners. While this model may not yet have the full Galaxy AI rollout, the smart features, such as Gemini and Google Assistant, definitely help make your experience smoother. Whether answering questions or gathering information across multiple apps, these tools are here to support you. Google Assistant is a reliable everyday voice assistant, while Gemini offers advanced capabilities to enhance your interactions. We hope you continue to uncover all the amazing possibilities with your Galaxy A15 5G! Thanks so much for choosing Samsung and being part of our innovative community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great and Gratifying
on July 16, 2025
Posted by: TStone
[This review was collected as part of a promotion.] Over a decade ago, I lost my last use of a galaxy phone, and even though it was less than double the price of the other two phones I was considering, I knew, I not only would appreciate three savings, but double enjoy the straight up performance right out of the box. And, I returned home with my new Samsung in hand, and haven't once thougt about those other competitors' phones until just now, as I pen this message review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great choice for a reliable device!
on July 16, 2025
Posted by: Breeze247
[This review was collected as part of a promotion.] This phone is great. Aside from the "Galaxy AI" , this has been a great choice for my expectations. It's loud and clear. Fast and doesn't freeze up. Doesn't drop calls. Photos come out nice and clear, so camera is wonderful as well. Music plays loud. Google and Gemini are both fast and reliable. Backlight is bright and apps are bright. Ringtone that come with device aren't annoying and there's a variety to choose from. The galaxy A 15 comes with many great apps already installed upon purchase. All in all I'd recommend it to anyone as a great choice.
Value
4
Response from Samsung USBy R&R, July 16, 2025
Hey Breeze,
We're so excited to hear about your positive experience with your Galaxy A15 5G! You've beautifully highlighted all the key features of the device. Our goal was to create a phone that offers everything you need, from a stunning high-resolution display and a robust chipset that keeps up with you, to a versatile triple-lens camera with a 50MP wide-angle lens and optical image stabilization. Although this model doesn’t feature the full Galaxy AI rollout, it is enhanced with the latest Gemini and Google Assistant upgrades. We're grateful for your kind words and recommendation. We’re delighted to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We're so excited to hear about your positive experience with your Galaxy A15 5G! You've beautifully highlighted all the key features of the device. Our goal was to create a phone that offers everything you need, from a stunning high-resolution display and a robust chipset that keeps up with you, to a versatile triple-lens camera with a 50MP wide-angle lens and optical image stabilization. Although this model doesn’t feature the full Galaxy AI rollout, it is enhanced with the latest Gemini and Google Assistant upgrades. We're grateful for your kind words and recommendation. We’re delighted to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I highly recommend this phone
on July 15, 2025
Posted by: Mrslilone
[This review was collected as part of a promotion.] Love this phone it has great features love everything about this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone and I like how fast it charges
on July 15, 2025
Posted by: Boonie76
[This review was collected as part of a promotion.] Love everything about my galaxy would recommend it to everyone
Value
5
Written by a customer while visiting Samsung US