Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Awesome screen size super fast lots of storage
on March 25, 2025
Posted by: Breighnikki
[This review was collected as part of a promotion.] Great for personal use and work and school I can add tons of apps and tons of great features awesome custom emoji and wallpapers screen ringtone and display screen size is awesome and lots of storage space great for taking pictures always clear and awesome for social media use
Value
5
Response from Samsung USBy R&R, April 22, 2025
Good day Breighnikki,
Thank you for your review of the Galaxy A15 5G! Hearing that the device serves you well across personal, work, and school needs is awesome. We’re glad you enjoy its extensive features, from custom emojis and wallpapers to its impressive Super AMOLED screen and 6.5-inch display size. With ample storage space and a clear camera for capturing great moments, it sounds like the A15 5G enhances your productivity and creativity. If you want to learn more about all the features packed into your Galaxy A15 5G, check out the article below. Thank you for your wonderful review. We’re grateful for your support of Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
-Ty
Samsung Support
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Thank you for your review of the Galaxy A15 5G! Hearing that the device serves you well across personal, work, and school needs is awesome. We’re glad you enjoy its extensive features, from custom emojis and wallpapers to its impressive Super AMOLED screen and 6.5-inch display size. With ample storage space and a clear camera for capturing great moments, it sounds like the A15 5G enhances your productivity and creativity. If you want to learn more about all the features packed into your Galaxy A15 5G, check out the article below. Thank you for your wonderful review. We’re grateful for your support of Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
It's great for a first and for a long time
on March 25, 2025
Posted by: Samsungisnumberone
[This review was collected as part of a promotion.] It works well for a daily use and I have had mine for around 4 to 5 months and I only have had 2 issues and I haven't had them since.. it runs games good and just make sure nothing is running in the background for better performance.
Value
4
Response from Samsung USBy R&R, March 27, 2025
Hello Samsungisnumberone,
Thank you for reviewing the Galaxy A15 5G. We are delighted to hear that your device has exceeded your expectations. The Galaxy A15 5G features a 6.5-inch Super AMOLED display enhanced with Vision Booster, providing a smooth, bright, and vivid viewing experience with up to 800 nits of brightness, a 90Hz refresh rate, and a low-blue-light display for eye comfort. It also features a 50MP main camera for capturing stunning photos, a 5MP ultra-wide camera, and a 2MP macro camera, allowing for creative shots and close-ups. The 13MP front camera is perfect for taking profile-worthy selfies. We hope you continue to enjoy the durability and longevity of your device as you create lasting memories. Thank you for choosing Samsung!
-Ty
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Thank you for reviewing the Galaxy A15 5G. We are delighted to hear that your device has exceeded your expectations. The Galaxy A15 5G features a 6.5-inch Super AMOLED display enhanced with Vision Booster, providing a smooth, bright, and vivid viewing experience with up to 800 nits of brightness, a 90Hz refresh rate, and a low-blue-light display for eye comfort. It also features a 50MP main camera for capturing stunning photos, a 5MP ultra-wide camera, and a 2MP macro camera, allowing for creative shots and close-ups. The 13MP front camera is perfect for taking profile-worthy selfies. We hope you continue to enjoy the durability and longevity of your device as you create lasting memories. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Low cost high quality, where's the bad news?
on March 25, 2025
Posted by: KasualtiXSamsung
[This review was collected as part of a promotion.] I've had many Samsung phones starting with my good old j7 to s8+ a lovely s10+ that was an unstoppable brick that got ran over by a semi and still worked like a charm with less than a scratch!! An a14 an s22+ and now a a15 . Now still slamming with seamless actions across apps, a gorgeous display thats just as vivid and colrful as the rest, a 5000mah battery that charges fairly quickly doesnt get hot as other phones ive seen get hot enough to bake a pie on no pun intended (rhyms with blapple) the ram on this is less than I'm used to, takes some quality pics with a good zoom on it too. Still comes with all the perks and any upgradeable slot for storage too and I mean hey still 128gb on a low budget phone man 5g makes this thing as fast for what I use it for. Although I miss Bixby and will upgrade soon. Samsung still keeps pumping out quality devices and ever since my first phone to now I've never had anything else. Keep the good work up yall keep eating your apples and keep that doctor away!
Value
4
Response from Samsung USBy R&R, March 25, 2025
Ahoy KasualtiXSamsung,
Wow! Thank you for being a part of Samsung's incredible journey! From the Galaxy J7 to the Galaxy A15 5G, it's wonderful that you've experienced our growth, transformation, and advancements. Your loyalty and enthusiasm genuinely shine. We are thrilled to hear that the A15 provides you with the seamless experience, brilliant display, and strong battery performance you expect from us. It's always exciting to see how our devices evolve alongside our users. We appreciate you taking the time to share your excitement with us as we strive to bring you the innovations you have come to expect from Samsung. Thank you for your continued support!
-Ty
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Wow! Thank you for being a part of Samsung's incredible journey! From the Galaxy J7 to the Galaxy A15 5G, it's wonderful that you've experienced our growth, transformation, and advancements. Your loyalty and enthusiasm genuinely shine. We are thrilled to hear that the A15 provides you with the seamless experience, brilliant display, and strong battery performance you expect from us. It's always exciting to see how our devices evolve alongside our users. We appreciate you taking the time to share your excitement with us as we strive to bring you the innovations you have come to expect from Samsung. Thank you for your continued support!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone has a feature that is called smart view
on March 25, 2025
Posted by: Thebatmanwholaughs
[This review was collected as part of a promotion.] The galaxy A15 has good audio to play games or even watch movies on it
Value
4
Response from Samsung USBy R&R, March 25, 2025
Hi Thebatmanwholaughs,
SmartView is truly a game-changer, isn't it? We're thrilled you're enjoying the Galaxy A15 5G for gaming and movie-watching. This device is designed to enhance your entertainment experience with smooth performance and excellent audio quality. Everyone experiences sound differently, and with Sound Personalization, you can customize the audio settings to suit your preferences. Check out the link below to learn more about Dolby Atmos on your device, which enhances the audio quality for gaming, streaming, or listening to your favorite music. Whether you're mirroring your screen or enjoying content on the go, the A15 5G is built to deliver. If you're looking for a device to keep up with your lively lifestyle, you've found the perfect companion! Thank you for reaching out. Your support means a lot to us at Samsung!
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
-Ty
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SmartView is truly a game-changer, isn't it? We're thrilled you're enjoying the Galaxy A15 5G for gaming and movie-watching. This device is designed to enhance your entertainment experience with smooth performance and excellent audio quality. Everyone experiences sound differently, and with Sound Personalization, you can customize the audio settings to suit your preferences. Check out the link below to learn more about Dolby Atmos on your device, which enhances the audio quality for gaming, streaming, or listening to your favorite music. Whether you're mirroring your screen or enjoying content on the go, the A15 5G is built to deliver. If you're looking for a device to keep up with your lively lifestyle, you've found the perfect companion! Thank you for reaching out. Your support means a lot to us at Samsung!
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
It's a good durable phone I haven't really had any
on March 25, 2025
Posted by: Bocephus76
[This review was collected as part of a promotion.] The phone is pretty durable and pretty fast. I love galaxy phones if has plenty of space and works great
Value
3
Response from Samsung USBy R&R, March 25, 2025
Hi Bocephus,
Thank you for your thoughtful feedback on your Galaxy A15 5G! We are glad to hear you are enjoying the speed and durability of your phone. The Galaxy A Series continues to be a fan favorite for a reason! It is designed with everyday performance in mind and built to keep up with your lifestyle. We thank you for your positive feedback. Your support means a lot to us at Samsung!
-Ty
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Thank you for your thoughtful feedback on your Galaxy A15 5G! We are glad to hear you are enjoying the speed and durability of your phone. The Galaxy A Series continues to be a fan favorite for a reason! It is designed with everyday performance in mind and built to keep up with your lifestyle. We thank you for your positive feedback. Your support means a lot to us at Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Out of all cell phones , it has the best features.
on March 24, 2025
Posted by: LuvGalaxy
[This review was collected as part of a promotion.] Easy to operate and I would choose a galaxy everytime over any other smart phone.
Value
5
Response from Samsung USBy R&R, April 22, 2025
Hiya Luvgalaxy,
Thank you for your feedback on the Galaxy A15 5G! It's fantastic to hear that you find it straightforward to operate and that Samsung is your go-to choice. Your loyalty means a lot, and we're delighted the A15 5G fits seamlessly into your everyday life. Thank you for your review. We appreciate your trust in Samsung!
-Ty
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Thank you for your feedback on the Galaxy A15 5G! It's fantastic to hear that you find it straightforward to operate and that Samsung is your go-to choice. Your loyalty means a lot, and we're delighted the A15 5G fits seamlessly into your everyday life. Thank you for your review. We appreciate your trust in Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Pretty great
on March 24, 2025
Posted by: Dadytaz44
[This review was collected as part of a promotion.] It's a good phone and got some amazing apps and features. The only downfall I found was at times it gets really slow at times but that could be due to service. I would recommend this phone to anyone
Value
4
Response from Samsung USBy R&R, March 25, 2025
Hello Dadytaz44,
We are glad to hear you are enjoying the amazing apps and features on the Galaxy A15 5G! It’s designed to bring everyday tasks to life with ease and efficiency. Network conditions can occasionally affect performance. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow connection. This is due to your subscribed plan, access region, and mobile settings. Learn more about your Galaxy phone network connection in the article below. Your device is ready to help you achieve all you have to do throughout your day. Thanks for the recommendation; you have made the best leap! Thank you for your radiant review. We appreciate you; enjoy your Samsung experience!
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/smartphones/galaxy-a15/buy/galaxy-a15-5g-128gb-unlocked-sm-a156uzkdxaa/
-Ty
Samsung Support
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We are glad to hear you are enjoying the amazing apps and features on the Galaxy A15 5G! It’s designed to bring everyday tasks to life with ease and efficiency. Network conditions can occasionally affect performance. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow connection. This is due to your subscribed plan, access region, and mobile settings. Learn more about your Galaxy phone network connection in the article below. Your device is ready to help you achieve all you have to do throughout your day. Thanks for the recommendation; you have made the best leap! Thank you for your radiant review. We appreciate you; enjoy your Samsung experience!
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/smartphones/galaxy-a15/buy/galaxy-a15-5g-128gb-unlocked-sm-a156uzkdxaa/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
It could be better.
on March 24, 2025
Posted by: Tkkaii2
[This review was collected as part of a promotion.] Well, your presentation is quite nice.
The cameras are good, not the best, but definitely not bad.
The only thing I could say against it is the storage space, if you are one of those who keeps a lot of apps, games, etc., it will probably crash from time to time, It's annoying that it gets slow.
The cameras are good, not the best, but definitely not bad.
The only thing I could say against it is the storage space, if you are one of those who keeps a lot of apps, games, etc., it will probably crash from time to time, It's annoying that it gets slow.
Value
3
Response from Samsung USBy R&R, March 25, 2025
Hey Tkkaii2,
Thank you for sharing your thoughts on the Galaxy A15 5G! With the 50MP main camera, you can choose your lens and find your angle, ensuring that capturing the moment has never been better. Every shot you take will be a great picture! The Quick Optimization feature improves your device's performance by identifying apps that drain battery power. It removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. To learn more about optimizing your device, check out the article "How to Keep Your Galaxy Phone or Tablet from Slowing Down," linked below. We appreciate your feedback. Thank you for being a part of the Samsung family!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A15 5G! With the 50MP main camera, you can choose your lens and find your angle, ensuring that capturing the moment has never been better. Every shot you take will be a great picture! The Quick Optimization feature improves your device's performance by identifying apps that drain battery power. It removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. To learn more about optimizing your device, check out the article "How to Keep Your Galaxy Phone or Tablet from Slowing Down," linked below. We appreciate your feedback. Thank you for being a part of the Samsung family!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US