Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great product
on March 30, 2025
Posted by: Jwilliams086
[This review was collected as part of a promotion.] Works as it should. I haven't had any problems . Battery lasts all day on a single charge
Value
5
Response from Samsung USBy R&R, April 24, 2025
Bonjour Jwilliams086,
Thank you for sharing your experience with the Galaxy A15 5G! It's wonderful to hear that it performs as expected and that the battery lasts all day on a single charge. With a 5,000mAh (typical) battery lasting up to 2 days and supporting Super Fast Charging, you have more time to be productive. We greatly appreciate your feedback. Thank you for being a part of the Samsung family!
-Ty
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Thank you for sharing your experience with the Galaxy A15 5G! It's wonderful to hear that it performs as expected and that the battery lasts all day on a single charge. With a 5,000mAh (typical) battery lasting up to 2 days and supporting Super Fast Charging, you have more time to be productive. We greatly appreciate your feedback. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is all around wonderful!
on March 30, 2025
Posted by: LilRat3566
[This review was collected as part of a promotion.] This phone has an awesome clear camera on it & it is also water resistant. It has lots of storage space on here! It also has the new Gemini on it! I would most certainly recommend it to any one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful battery life an excellent picture qualit
on March 30, 2025
Posted by: Nature
[This review was collected as part of a promotion.] The Galaxy a15 5g is an amazing phone due to its amazing battery life an photo quality I would recommend the phone to new people who are interested in to switching over from other devices it is an amazing phone to have as an owner of the a15 5g it has wonderful battery life an wonderful picture quality! I've always been apart of the Galaxy family an I wouldn't have it any other way!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A15 highlights.
on March 30, 2025
Posted by: 35yuma
[This review was collected as part of a promotion.] My A15 seams to have alot of potential. I purchased new with the factory default apps. So far I'm constantly loosing access to those apps. The autofill function is not working properly. The spell correction and grammar has its corqs. Last but not least the printing function. Now having said these things. I know there are work arrounds and android os allows for modification. But I didn't want to purchase a work in progress. So I will give my current experience a two out of five. Not my normal experience with my almost 15 years experience with Samsung products.
Value
2
Response from Samsung USBy R&R, April 1, 2025
Hello 35yuma,
Thank you for sharing your detailed experience with your Galaxy A15 5G. It truly puts potential right in the palm of your hands. It can be frustrating when your favorite app closes unexpectedly, returning you to the home screen. This often happens when your Wi-Fi or cellular data connection is slow or unstable, leading to app malfunctions. Additionally, a lack of storage space on your device can cause Android apps to crash, especially if your internal memory is overloaded with heavy applications. Ensure your device's software and related apps are updated to the latest versions. Samsung Pass provides a convenient and secure way to log in to your accounts using biometric authentication, making it the recommended option for Autofill. To ensure Samsung Pass is your preferred service, navigate to Settings, tap on General management, then Passwords, passkeys, autofill, and select Samsung Pass. While you may also choose Google as your Autofill service, we highly recommend Samsung Pass, as Samsung Knox, a defense-grade mobile security platform, backs it. The spell-check and grammar features will adapt to how you use your phone over time. When it comes to printing, whether wirelessly or with a cable, you will need the appropriate plug-in apps installed on your phone. Many printers can function without additional downloads. To set up printing, go to the Printing Home screen, tap Default Print Service, and toggle it on. A list of compatible devices will appear; select the one you want to use. For some printers, manual setup may be required. To manually add a printer, tap "More options" (the three vertical dots) in the upper-right corner, then tap "Add a printer" to enter the printer's IP address. For more information on printing functionality, read the article "Print from your Galaxy phone or tablet." Personalizing your device will happen gradually; before you know it, it will be set up to your liking. We appreciate your thorough review and your loyalty to Samsung.
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
Autofill passwords with Samsung Pass on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003299/#:~:text=Turn%20Autofill%20on%20and%20off&text=Here%27s%20how%20to%20use%20the,Passwords%2C%20passkeys%2C%20and%20autofill.
Print from your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00085562/
-Ty
Samsung Support
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Thank you for sharing your detailed experience with your Galaxy A15 5G. It truly puts potential right in the palm of your hands. It can be frustrating when your favorite app closes unexpectedly, returning you to the home screen. This often happens when your Wi-Fi or cellular data connection is slow or unstable, leading to app malfunctions. Additionally, a lack of storage space on your device can cause Android apps to crash, especially if your internal memory is overloaded with heavy applications. Ensure your device's software and related apps are updated to the latest versions. Samsung Pass provides a convenient and secure way to log in to your accounts using biometric authentication, making it the recommended option for Autofill. To ensure Samsung Pass is your preferred service, navigate to Settings, tap on General management, then Passwords, passkeys, autofill, and select Samsung Pass. While you may also choose Google as your Autofill service, we highly recommend Samsung Pass, as Samsung Knox, a defense-grade mobile security platform, backs it. The spell-check and grammar features will adapt to how you use your phone over time. When it comes to printing, whether wirelessly or with a cable, you will need the appropriate plug-in apps installed on your phone. Many printers can function without additional downloads. To set up printing, go to the Printing Home screen, tap Default Print Service, and toggle it on. A list of compatible devices will appear; select the one you want to use. For some printers, manual setup may be required. To manually add a printer, tap "More options" (the three vertical dots) in the upper-right corner, then tap "Add a printer" to enter the printer's IP address. For more information on printing functionality, read the article "Print from your Galaxy phone or tablet." Personalizing your device will happen gradually; before you know it, it will be set up to your liking. We appreciate your thorough review and your loyalty to Samsung.
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
Autofill passwords with Samsung Pass on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003299/#:~:text=Turn%20Autofill%20on%20and%20off&text=Here%27s%20how%20to%20use%20the,Passwords%2C%20passkeys%2C%20and%20autofill.
Print from your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00085562/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I was amazed with the cell phone, it's wonderful a
on March 30, 2025
Posted by: leslye
[This review was collected as part of a promotion.] Ideal for exercising or for a family day without any kind of unnecessary weight super light
Value
5
Response from Samsung USBy R&R, April 28, 2025
Hey there leslye,
Thank you for sharing your feedback on the Galaxy A15 5G! We’re excited to hear how it fits into your daily routine, helping you stay on track with your health goals and be productive throughout your day for your family. The Galaxy A15 5G is designed to be durable yet lightweight, providing you with everything you need while still allowing easy access to all your favorite apps. We appreciate you letting us know how your experience has been. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy A15 5G! We’re excited to hear how it fits into your daily routine, helping you stay on track with your health goals and be productive throughout your day for your family. The Galaxy A15 5G is designed to be durable yet lightweight, providing you with everything you need while still allowing easy access to all your favorite apps. We appreciate you letting us know how your experience has been. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Product has a good use of features
on March 30, 2025
Posted by: Tiller4170
[This review was collected as part of a promotion.] Overall it is a pretty reliable phone. The only bad thing about it is that it's always getting slow and spazzing out.
Value
3
Response from Samsung USBy R&R, March 31, 2025
Thank you for reviewing your Galaxy A15 5G, Tiller4170! We’re glad your device has been performing so well for you. With its 5,000mAh (typical) battery, you can enjoy up to 2 days of usage and recharge quickly with Super Fast Charging. Sometimes, devices may experience slowdowns. Simple actions can get them back up and running smoothly again. Rebooting your device and updating the software are effective ways to prevent freezes and crashes in the future. For more information on this issue, please see the article “Samsung Phone or Tablet Freezes and Crashes,” linked below. Thank you for sharing your experience. We truly appreciate your support of Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this brand!
on March 30, 2025
Posted by: Goonlord
[This review was collected as part of a promotion.] Love this brand it's been my go to since the Samsung Galaxy 3. It has very quick reaction and sensitivity to touch. There is no load time it's actions are instant. The audio is very crisp and loud. The picture quality for streaming videos or playing games is top notch crystal clear. Never had any issues and no complaints. Keep up the good work Samsung.
Value
5
Response from Samsung USBy R&R, April 28, 2025
Greetings Goonlord,
Thank you for sharing your experience with the Galaxy A15 5G. It’s fantastic to hear that you're enjoying the phone's quick response. It’s also great that you can interact with your device smoothly and easily access what you need.
The Galaxy A15 5G features a Super AMOLED display, which offers a crisp, vibrant view with optimized resolution, delighting your eyes. Additionally, the Dolby Atmos sound quality enhances your listening experience. This device is also an excellent gaming companion; with its immersive screen, lightweight design, and responsive performance, you can easily get lost in any game you choose to play.
We appreciate you taking the time to share your positive experience with the Galaxy A15 5G. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A15 5G. It’s fantastic to hear that you're enjoying the phone's quick response. It’s also great that you can interact with your device smoothly and easily access what you need.
The Galaxy A15 5G features a Super AMOLED display, which offers a crisp, vibrant view with optimized resolution, delighting your eyes. Additionally, the Dolby Atmos sound quality enhances your listening experience. This device is also an excellent gaming companion; with its immersive screen, lightweight design, and responsive performance, you can easily get lost in any game you choose to play.
We appreciate you taking the time to share your positive experience with the Galaxy A15 5G. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love the new update for the Galaxy a 15
on March 30, 2025
Posted by: Casey54
[This review was collected as part of a promotion.] There's a new galaxy a15 has Ai and loves the auto erase for my videos because I love putting out social media posts and videos and now it lets me personally go in and take out sounds that and outside noises that I don't want in my videos myself or the AI will do it for me which is great because I really didn't like how I couldn't do that before and now that the new updates out it's perfect for me and I think it'll be perfect for other people thank you Samsung for putting out the new AI update new update
Value
5
Written by a customer while visiting Samsung US