Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
Budget friendly
on April 1, 2025
Posted by: BlessinsMan318
[This review was collected as part of a promotion.] The battery life is not very good. While it works in the capacity it was designed for, it still has a few glitches. The processing speed of some of the operations are a bit slow. Otherwise, this platform has served me well ,and I will continue to use the Galaxy Series.
Value
2
Response from Samsung USBy R&R, April 2, 2025
Hi BlessinsMan318,
Thank you for sharing your feedback on the Galaxy A15 5G. Your insights help us ensure you get the most out of your device. Optimizing your device's battery is important whether you're on the go or connecting online. To maintain optimal battery performance, regularly monitor your battery usage. You can check the estimated battery life in the Device Care menu based on your recent activities. You can also see how much battery different apps are consuming. To do this, open Settings, then swipe to and tap Battery. Your battery usage details will be displayed in the center of the menu. Tap "View Details" to see information about app usage, including Screen On time and Screen Off time. This will help you identify which apps may be draining your battery. Closing apps that use significant battery power can also boost your device's performance and speed. For more tips, check out the resource "Get the Most Out of Your Galaxy Phone and Tablet Battery." We hope these tips serve you well. Your support means a great deal to us at Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy A15 5G. Your insights help us ensure you get the most out of your device. Optimizing your device's battery is important whether you're on the go or connecting online. To maintain optimal battery performance, regularly monitor your battery usage. You can check the estimated battery life in the Device Care menu based on your recent activities. You can also see how much battery different apps are consuming. To do this, open Settings, then swipe to and tap Battery. Your battery usage details will be displayed in the center of the menu. Tap "View Details" to see information about app usage, including Screen On time and Screen Off time. This will help you identify which apps may be draining your battery. Closing apps that use significant battery power can also boost your device's performance and speed. For more tips, check out the resource "Get the Most Out of Your Galaxy Phone and Tablet Battery." We hope these tips serve you well. Your support means a great deal to us at Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great feeling at a great price
on April 1, 2025
Posted by: Doctorboomshot
[This review was collected as part of a promotion.] I'm not big when it comes to new phones but this thing is actually really good for what it is I recently replaced my a12 with the a15 5G nearly doubled all storage capacity more RAM better processor speed this thing's great
Value
5
Response from Samsung USBy R&R, April 2, 2025
Hey Doctorboomshot,
Thank you for sharing your thoughts on the Galaxy A15 5G! We are pleased to hear that you are enjoying the significant upgrades compared to your previous Galaxy A12. With increased storage capacity, more RAM, and a faster processor, the A15 5G is designed to provide an enhanced and seamless experience. We’re glad it is meeting your expectations and proving to be a great choice. Check out the link below to discover more features of your Galaxy A15 5G. Thank you for your feedback; we hope you continue to love your device! We appreciate your choice of Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/#:~:text=With%20stunning%20displays%2C%20large%20storage,a%20pair%20of%20Galaxy%20Buds.
-Ty
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Thank you for sharing your thoughts on the Galaxy A15 5G! We are pleased to hear that you are enjoying the significant upgrades compared to your previous Galaxy A12. With increased storage capacity, more RAM, and a faster processor, the A15 5G is designed to provide an enhanced and seamless experience. We’re glad it is meeting your expectations and proving to be a great choice. Check out the link below to discover more features of your Galaxy A15 5G. Thank you for your feedback; we hope you continue to love your device! We appreciate your choice of Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/#:~:text=With%20stunning%20displays%2C%20large%20storage,a%20pair%20of%20Galaxy%20Buds.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great on-the-go phone!
on March 31, 2025
Posted by: Toaster
[This review was collected as part of a promotion.] The Samsung A15 5G is a perfect choice for people on the go with adaptive brightness and fast, seamless app opening! I can easily go from one app to another without an annoying buffer period that other phones may have! Not to mention, the large screen and plenty of storage make this ideal for gamers or streamers!
Value
5
Response from Samsung USBy R&R, May 5, 2025
Hiya Toaster,
You highlight the Galaxy A15 5G spot-on! Talk about a phone that has all the essentials that a phone needs and then enjoys the next-level features, such as the 50MP camera and Dolby-Atmos sound, which works well for gamers and streamers. It is easy to transport throughout your day and lightweight in your hands, and you can go from being productive to entertaining in a matter of seconds. We appreciate your glowing review. Thank you so much for being a part of the Samsung community.
-Ty
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You highlight the Galaxy A15 5G spot-on! Talk about a phone that has all the essentials that a phone needs and then enjoys the next-level features, such as the 50MP camera and Dolby-Atmos sound, which works well for gamers and streamers. It is easy to transport throughout your day and lightweight in your hands, and you can go from being productive to entertaining in a matter of seconds. We appreciate your glowing review. Thank you so much for being a part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features. Nice speed, great feel,nice.
on March 31, 2025
Posted by: Nycethings
[This review was collected as part of a promotion.] I play lots of games, I'm on it all thetime. Really performs nicely,I have lots of storage, that's really nice Never really have to worry about that, unless I keep the phone for five years, which I won't. I'm planning to upgrade as soon as possible. Looking cigars to what's next.
Value
4
Response from Samsung USBy R&R, April 2, 2025
Howdy Nycethings,
Thank you for sharing your experience with the Galaxy A15 5G! We're delighted that its performance and ample storage make it an excellent choice for your gaming and everyday needs. It's exciting that you're already looking forward to upgrading and exploring the latest offerings in the Galaxy lineup. You can learn more about all our new devices by following the link below. We are confident you will discover even more features to love in the near future! Thank you again for your feedback. We truly appreciate your support of Samsung!
Galaxy Smartphones
https://www.samsung.com/us/shop/all-deals/cell-phone-deals/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Thank you for sharing your experience with the Galaxy A15 5G! We're delighted that its performance and ample storage make it an excellent choice for your gaming and everyday needs. It's exciting that you're already looking forward to upgrading and exploring the latest offerings in the Galaxy lineup. You can learn more about all our new devices by following the link below. We are confident you will discover even more features to love in the near future! Thank you again for your feedback. We truly appreciate your support of Samsung!
Galaxy Smartphones
https://www.samsung.com/us/shop/all-deals/cell-phone-deals/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great graphics and sound
on March 31, 2025
Posted by: Wiseapple21
[This review was collected as part of a promotion.] The a 15 5 g takes great photos and has great graphics , movies and YouTubevideos play flawlessly it is an all around great phone.
Value
4
Response from Samsung USBy R&R, April 1, 2025
Thank you for your review Wiseapple21! We're excited to hear that you're enjoying the Galaxy A15 5G and find its photo quality, graphics, and video performance excellent. Beyond simply capturing photos, you can enhance your images by adding filters and using features like MACRO mode for photographing small items. To learn more about your device's camera capabilities, check out the article below: "Capture and Edit Photos on the Galaxy A15 5G, A25 5G, and A35 5G." Your positive feedback reinforces our commitment to providing a great experience. We truly appreciate you taking the time to share your thoughts. Thank you for being a valued Samsung customer!
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
-Ty
Samsung Support
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Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
love the tap to pay
on March 31, 2025
Posted by: MrsParks
[This review was collected as part of a promotion.] Great features love the tap to pay .. seamless app change ... great camera... doesn't freeze up face recognition works amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on March 31, 2025
Posted by: Redneck
[This review was collected as part of a promotion.] Works great for my gaming and has been a great phone
Value
5
Response from Samsung USBy R&R, April 29, 2025
Hey There!
We're thrilled to hear that the Galaxy A15 5G has been an excellent device for meeting your gaming needs and enhancing your overall experience. It's always rewarding to know that our products meet expectations and deliver great performance. Your support means a lot to us at Samsung! Thank you for your review!
-Ty
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We're thrilled to hear that the Galaxy A15 5G has been an excellent device for meeting your gaming needs and enhancing your overall experience. It's always rewarding to know that our products meet expectations and deliver great performance. Your support means a lot to us at Samsung! Thank you for your review!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
This product could have had better quality
on March 31, 2025
Posted by: Mailer2025
[This review was collected as part of a promotion.] The quality of the phone itself is pretty low. It has worse quality than phones from 4 to 5 years ago. I've tried more than one A# phones and the phones are pretty bad considering how far in innovation and technology we are in today this is pretty bad. The phone functions average but it has much room for improvement. I suggest no more A# phones because they all are the same for the most part not to mention the fact that after around the same time which is about a year and a half the phone starts giving out pretty quickly which starts with slowing down, the apps begin to stop seamlessly operating, freezing, spotty connection, and then superlow storage even with a sim/sd card.
Value
3
Response from Samsung USBy R&R, April 1, 2025
Good day Mailer2025,
Thank you for taking the time to leave a review of your Galaxy A15 5G. We appreciate you sharing your experience with us, as it provides valuable insights from a user's perspective. The Galaxy A15 features impressive attributes, unlike any other device. The 6.5-inch Super AMOLED display, enhanced with Vision Booster, offers a smooth, bright, and vibrant viewing experience. It includes a 50MP main camera for capturing your best moments, along with a 5MP ultra-wide camera and a 2MP macro camera—truly top-of-the-line technology. With powerful processing capabilities, ample memory and storage options, and 5G speed, this device is ready to handle your work and entertainment needs. Its 5,000mAh (typical) battery lasts up to two days and supports rapid charging with Super Fast Charging, maximizing productivity. If your phone is slowing down, go to Settings, swipe, and tap on Device Care. Tap "Optimize Now" and then select "Done." We hope you continue to explore the many ways in which this phone has redefined the A-series model. Thank you for being a loyal Samsung customer. Your support means a lot to us!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
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Thank you for taking the time to leave a review of your Galaxy A15 5G. We appreciate you sharing your experience with us, as it provides valuable insights from a user's perspective. The Galaxy A15 features impressive attributes, unlike any other device. The 6.5-inch Super AMOLED display, enhanced with Vision Booster, offers a smooth, bright, and vibrant viewing experience. It includes a 50MP main camera for capturing your best moments, along with a 5MP ultra-wide camera and a 2MP macro camera—truly top-of-the-line technology. With powerful processing capabilities, ample memory and storage options, and 5G speed, this device is ready to handle your work and entertainment needs. Its 5,000mAh (typical) battery lasts up to two days and supports rapid charging with Super Fast Charging, maximizing productivity. If your phone is slowing down, go to Settings, swipe, and tap on Device Care. Tap "Optimize Now" and then select "Done." We hope you continue to explore the many ways in which this phone has redefined the A-series model. Thank you for being a loyal Samsung customer. Your support means a lot to us!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US